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Click here or scroll down to respond to this candidate Candidate's Name
Franklin Park, NJ PHONE NUMBER AVAILABLE EMAIL AVAILABLE LinkedIn UX Portfolio
PROFESSIONAL EXPERIENCE
C.N., Piscataway, NJ Nov 2023 Present
Client Relations & Education Specialist
Initiated and executed telemarketing campaigns, resulting in a 10% increase in enrollment.
Optimized front desk operations to enhance client experience and fostered strong relationships,
resulting in a 15% increase in client satisfaction.
Facilitating hands-on learning sessions for a group of 5+ children to explore coding and circuit
concepts, fostering a passion for technology.
Infragistics (via Rutgers MBS), Remote Jan 2024 May 2024
Project Team Lead & UX Researcher Extern
Conducted 10 usability tests to analyze interactions and receive user feedback, effectively
assessing the functionality of Infragistics Slingshot web app.
Identified 5 key areas for improvement and 10 strengths to improve app usability and overall user
experience, along with maintaining user retention rate.
Delivered a comprehensive, hour-long presentation to the executive team, resulting in the
implementation of 35% of the actionable insights.
Urban Food Alliance, Remote Jun 2023 Aug 2023
UI/UX Designer Intern
Initiated website redesign by creating mockups to visualize improvements and lay the foundation
for enhancing user engagement and satisfaction.
Collaborated with stakeholders to align redesign vision with organizational goals, ensuring a
cohesive approach to improving user experience.
enfoTech & Consulting Inc., North Brunswick, NJ Nov 2022 Mar 2023
Office Assistant
Streamlined data management with Microsoft Office for client information and Request for
Proposals (RFPs), reducing retrieval time by 20% and increasing office efficiency by 15%.
Addressed phone inquiries promptly, achieving a 95% satisfaction rate.
Conducted weekly website performance testing to optimize loading times and tab
responsiveness, analyzing results using Excel.
EDUCATION
Rutgers University, New Brunswick, NJ Sep 2020 May 2024
Bachelor in Information Technology, Minor in Business Administration
GPA: 3.5
SKILLS & TOOLS
Skills: User Research, UI/UX Design, Prototyping, Product Management, Data Analysis, Data
Management, Project Management, Quality Assurance, Usability Studies, Planning & Organization
Tools: Asana, Miro, Sketch, Figma, Adobe Creative Cloud, TeamGantt, Google Docs, Microsoft Excel
PROJECTS
RU Here App - PM Final Project Report: Collaborated with 4 students to compile a comprehensive report
encompassing business objectives, WBS, etc. for the RU Here App (View >) (Spring 2024)
Split: Bill-Splitting App - UI/UX Design: Led bill-splitting app design with 9 student stakeholders,
conducting research and driving design decisions. Delivered a presentation at the final exhibition and
gained 50+ user interest. (View >) (Spring 2024)
Slingshot App - User Study (UX Research): Led a user study with four students, conducting 10 usability
tests that led to implementing 35% of the insights. (View >) (Spring 2024)
RU Healthy - Strategic Business Plan: Collaborated with a team of 3 students to develop and deliver a
strategic business plan of Rutgers Healthy, a meal prep service at Rutgers University catered to students,
to an audience of over 10 peers. (View >) (Fall 2023)
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