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Title Owner Operator Customer Service
Target Location US-IL-Wood Dale
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Newberry DriveElk Grove Village, IL. Street Address
PHONE NUMBER AVAILABLE CellEmail: EMAIL AVAILABLEObjectiveTo obtain a position in a friendly work environment, where I can utilize my customer service and problem solving skillsExperienceNelson Westerberg, Inc. Elk Grove Village, IL2001-2014Driver Account Office SpecialistDaily duties included, posting Debits and Credits to each Owner Operator account, maintaining each file for 6 agencies in different statesProcessed weekly recurring reports for Vehicle Loans, Workmans Compensation, & Tractor / Trailer InsuranceResponsible for all driver month end closing reportsResponsible for Check Request from manager approvals & posting debit card account moneyPosted all Purchase Orders, Claims Invoices, and miscellaneous invoices to Owner Operator accounts for services usedKept track of all outstanding driver loans, and updated on Excel SpreadsheetResponsible for posting all packing material needed for each move Owner Operator is assigned toResponsible for printing all end of day reports for all agenciesFiled all driver settlement reports into each driver file for all agenciesTerminated driver monthly invoicing for charges owed to the company.Fuel & Mileage reports for all Owner Operators from all agencies every monthResponsible for preparing and sending out all Driver 1099 Tax FormsExperienceMC Machinery Systems, Elk Grove Village IL2015-2016Collections RepresentativeCalling & E-mailing customers that are 30 days and beyond Past Due.Processed all Credit Card Payments for customers wanting to pay current or past due invoicesReleasing of all new orders that were placed.Processed Credit RequestsMoran Transportation CorporationFebruary 2017- March 20, 2020Collections Representative/Cash ApplicationsCalling on all delinquent InvoicesE-mailing Weekly Statements to customers in Excel Format.Process Credit Card Payments for current and Past Due invoices.Process Daily Bank Deposit electronically. Sort and scan incoming checks to bankEntering all Check and ACH wire payments that come through daily.Print Weekly Summary Report to obtain customer past due balances.Print Monthly Detail Reports to obtain customer past due balances with Invoice and dollar amounts.Used Catoc system to view all customers current and Past Due invoices along with any notes on the account.Used New CLI System as of October 24, 2019 to obtain all reports for customers that are delinquent.Also entered all checks into system along with ACH wire payments.Researched billing discrepenciesWorked with accounting manager on special projects

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