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Click here or scroll down to respond to this candidateCandidate's Name
Dallas, TX Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceNight AuditorComfort Suites - DeSoto, TXJuly 2023 to PresentCustomer service to guest. Working over night; I consolidate all money transaction of day register activities and set up for next day. Take reservations and check in late arrivals. Keep front lobby and desk clean at all times. Lock pool at night Keep a eye on parking lot where guest park, and prep breakfast items for cook. Trouble problems with reservations, and early morning check outs. Other duties as assigned.Security OfficerBlackstone Security Services of Texas - Addison, TX June 2023 to Present Customer Service, Watch cctv monitors for safety and security Process applications for access cards Greet guest and visitors upon entering the building. Sign out keys for evening house keeping staff. Walk foot patrols around property Complete checkpoints as required. Escort contractors to various companies in the building. Direct guest to proper floors for appointments and visitations. Other security duties as assigned.Academic Affairs Faculty SecretaryFlagler College - Saint Augustine, FLOctober 2022 to PresentProvide support coverage for Academic Affairs and assists in additional tasks as requested. Coordinate adjunct faculty office space use per semester Managing limited spaces by hourly use, as available within police requirements. Collect, format and distribute full-time faculty office hours for Academic Affairs per semester. Collect, update, format, and distribute full-time faculty office and extension list per semester. Input maintenance requests for faculty as needed (facility problems, furniture request/ movement, garbage removal, office cleaning, paper stack delivery, etc.) Academic Affairs as pertaining to QEP or other committees by which the faculty secretary is tasked with assisting. Maintain office supplies and printer needs for immediate faculty needs in every department Replenish stock through purchase orders charged to each department as items used for special request by specific faculty. Purchasing of nametags and desk plates. Maintain a system that alerts to upcoming deadlines on incoming requests or events. Provide support for fall and spring Dean's/President's list mailing and academic dismissal mailing. Assist in composing, editing, and distributing email correspondence for all faculty as needed. Assist with coordinating venue, catering and set up for faculty sponsored events and receptions. Asist with coordinating registration and manages logistics for up to 3 faculty sponsored conferences per year in cooperation with the Office of College Relations. Assist with requests and coordinates arrangements to supply furniture or special equipment for offices. Attends and provided assistance of major academic events such as graduation. Maintain strict confidentiality on all matters involving the Office of Academic Affairs, departments, faculty, and staff. Understand organizational policies and procedures necessary to ensure appropriate decision-making protocols are followed.Security Officer (part-time)GIDDENS SECURITY CORPORATION - Jacksonville, FLNovember 2022 to April 2023 Customer Service Direct patrons to their seats Direct patrons Entertainers Special guest to various locations in St Augustine Amp theater. Stay alert for patrons, and entertainers safety. Scan upon entry, check bags for unwanted items on property. All security duties as assigned.College Receptionist, Administrative Assistant, Dispatcher, Faculty Secretary Flagler College - Saint Augustine, FLMarch 2020 to October 2022 Administrative and clerical tasks (scanning and/or printing) Preparing and editing letters, reports, memos and emails. Answering phone calls for the the college, Transferring call where appropriate Answering questions Dispatch transportation Take messages. Assist with medical emergency working with the nurses on campus for students, sending them to hospital, evaluating medical condition, writing the report, contacting parents and other duties that may pertain to the issue. Maintain files, past downs from shifts, solve and prevent a range of issues. Prioritized assignments and complete tasks without supervision in a timely manner independently. Keep the work log updated, direct students and visitors of locations around campus. Maintained a file of visitors and contractors for the COVID-19 including taking and recording temperatures. Answer the phone and take messages for the campus. Dispatch to officers, and key all task, data, information in ARMS application for police and security. Order supplies, keep are clean for COVID-19. Process all parking reservations for the campus, updating calendar Printing reservations flyers, addition posting of reservations in the security officers' daily assignments. The keeper of the credit card for the security department which consist of managing, balancing, input, order and report to the business office and director activity, receipts and payoffs. Sending the self-certification form to supervisors who requests. Kept watchful eye on cctv monitors for safety and security. All other duties as assigned.Office Clerk/Data Entry - Dean OfficeSt. Augustine High School - Saint Augustine, FLNovember 2016 to March 2020 Assist with discipline of students, type all paperwork for student's discipline k Keep Dean Office running smoothly with reports, notices and contacting parents. Assign parking for both students and staff. Assign lockers for all grade levels. Over sees dress code violations, tardiness and skippers. Send all discipline letters to perspective personnel Set up a filing system Kept all material of students high confidential information secured. Schedule parent, dean appointments Assigned and fun ASD, hold ISS process suspensions. Put together alternative school packages. Registration, eying data in for all new students, updating records, handling transfers, suspensions, and change in schedules. Flexible with good communication skills and able to multi task under pressure. Have the ability to think critical with strong interpersonal. Library ClerkClark County Public Library - Middleburg, FLFebruary 2016 to November 2016 Responsible for initial patron contact and informational assistance. Circulation of library materials, including charging, discharging and renewing. Preliminary search for materials. Processing of interlibrary loan request. Inventory and shelf reading. Keyboard, data file input and maintenance. Operation of automated information processing equipment. Answer telephones and directs incoming calls to appropriate departmental personnel. Performs minor repairs on library materials. Assists in collecting and tabulating statistics in accordance with established procedures. Process payments and issues receipts for overdue and lost materials. Assumes responsibility for collection and routing of monies collected from coin operated devices. Plan and coordinate library programing for summer and during the Performs other duties as assigned.Extended Day CounselorSt. Johns County School District - Ponte Vedra Beach, FL September 2015 to November 2016 Greet children after school. Provide an afternoon full of fun and enriching activities. Offer exciting opportunities for students such as; exercise, computer time, AR reading, homework, sports, arts and crafts. Inquire about their day, allowing them to express their feelings and discuss it. Writing out lesson plans and coming up with activities along with screening movies for approval for students and free time pleasure. Other duties as assigned.Media Assistant/Executive ClerkSkyline high school - Dallas, TXAugust 2008 to September 2014 Draft and finalize agenda for meetings. Supply advance materials and execute follow-up meetings for parent/student conferences. Manage the receptionist area including greeting visitors and responding to telephone and in-person requests. Designed file system for 1198-9th graders, maintained and kept secured. Maintained up-to-date department organizational chart. Dispersed incoming mail to correct recipients. Make copies, send fax and handling all incoming/outgoing correspondence. Executive clerk for 5 counselors and 2 vice principals. Observer of 15 student office workers. Perform a variety of duties as assigned by the Assistant Principal according to the daily needs and operation of the 9th grade house. This may also include; covering classrooms, administering and monitoring test, checking in/out books in the library, library inventory, ordering new releases/ wish list and equipment for the media center, enrolling new students n the library system. Type the school newsletter and weekly reports for assisted principal. Collected, reviewed and filed teachers' lesson plans. Acquired substitutes for absent teachers, keeping all related reports updated. Check assistant principal email for urgent mail and respond if necessary. Set up interviews, viewed applications for positions under assistant principal's staff. Took phone calls, returned phone calls and took messages. Kept a record of staff reviews, handled all incoming off days from staff. Kept assistant files up to date and organized filing to be user friendly. Purged student cum files before retiring to storage room for students that have transferred to other schools. End of school year, review files to assure all necessary materials are n place before relocating files to next office of grade for the next school year. Demonstrates acceptance of culture differences. Have the ability to think critical with strong interpersonal customer services skills. Assisting in the first week of school, other duties as assigned. CSR/Loan Services ManagerEZMONEY LOAN SERVICES - Dallas, TXApril 2005 to July 2007 Balance and reconcile daily cash control for incoming cash payments on signature loans. Perform account maintenance to resolve deposit and/or corrections. Setup, maintained and supervised internal filing system for 1000+ customers. Plan work schedules, daily assignments and customer relations with other businesses. Conducted interviews, hired, reprimand and supervisor three customer services representatives. Kept daily reports on loan balances and planned strategies for marketing Conducted and made approximately 100 follow-up calls per week. Coordinated and conducted training for staff in various areas of the business. Ensured store appearance (internal and external) was maintained to company standards. Called banks to determine if checks returned for non-sufficient fuds (NSF) could be collected. Made bank runs for deposits. Moved cash from register to secure safe and other cash handling requirements. Coordinated and participated in roadside marketing, coordinated and finalized staff meetings executed follow-up staff meetings.Human Resources GeneralistU.S. Citizenship and Immigration Services - Dallas, TX November 1997 to April 2005 Provided technical support for the labor/management, employee relations, classification, staffing and training departments. Expedite objective resolutions of employment, work-related issues; suggested alternative measures for resolving disputes and employee conflict resolution. Compiled information through audits and incumbents for internal classification reviews. Scan employment applications for potential new hires. Attended job fairs, recruited for potential government employees Coordinated and setup job positions, including transferring positions to various fields upon request. Compiled and wrote job descriptions up to level GS-9 and performed job description maintenance for updates/ modifications. Tracked and updated personnel actions including counseling staff on personnel actions process. Partnered with management, employees and outside agencies to forecast classification needs and established strategies to meet those needs. Assisted the classification program by obtaining documentation for surveys and collaborating with classifiers to implement classification standards. Received and screened a high volume of internal and external communications, including emails. Managed daily office operations, orientation for new hires and training for new HR clerks. Created weekly and monthly reports and presentations. Posted open positions on government website. Made copies, sent faces and handled all incoming and outgoing correspondence. Maintained an up- tp-date department organization chart. Planned meetings and prepared conference rooms. Other duties as assigned.Imaging Input Clerk KeyerFirst Union Bank - Dallas, TXJanuary 1998 to April 2004 Keyed check images for processing customer payments.(ksps 1500) Called customers for surveys on services and products. Worked in remittance department, sorting, opening and directing mail to prospective department for processing. Other duties as assigned.EducationMass Communications/Graphic ArtsStevens-Henager CollegeMarch 2017 to November 2018Skills Office experience Front desk Calendar management Typing Office management Multi-line phone systems Data entry Phone etiquette Toastmasters 1st place Best Speaker Top Performer Cash Award 35 Year Service Award Federal Government 5 Year Service Award Skyline High School 1st Magnet School in USA Sponsor for Skyline Silk Flag Team 2013 First Place Winners Executive Board Member Skyline PTSA Nominated officer of Dallas ISD Northeast Council of PTAs Pop Warner PeeWee Cheerleader Coach 2nd Place Winners 3 yrs Self-motivator, creative, task oriented, hard worker Volunteer-Ticket booth clerk for all sporting events ARMS Security/dispatch application Customer service Cash handling Typing Cash register Clerical experience Windows Google Docs Account management Supervising experience Technical support Order entry Interviewing Human resources Mac OS Marketing Hospitality Analysis skills Leadership Accounts receivable Conflict managementCertifications and LicensesClass D SecurityAugust 2023 to August 2025 |
