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Title Customer Service Team Lead
Target Location US-NC-Charlotte
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Team LeadCharlotte, NC Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLESeeking a responsible position with unlimitedgrowth and potential.Authorized to work in the US for any employerWork ExperienceUber/Lyft DriverUber/Lyft/Doordash/Postmates - Charlotte, NCJanuary 2019 to PresentProviding a smooth ride while giving excellent customer service by going above and beyond driving people to their destinationsTeam LeaderSpencer's Gifts - Charlotte, NCAugust 2014 to December 2018Successfully managed staff of 25-40 pickers.Accurately picked, packed and shipped orders.Effectively trained new staff.Effectively communicates with leadership.Efficiently managed work volume within department. Monitor HOT orders to ensure timely completion.Trained in Redd works and Infor.Ability to work in multiple departments of warehouse. Machine operatorKevin's Wholesale - Scranton, PAAugust 2012 to May 2014Operated 8-15 head machine.* Followed customers order for placement of logo.* Programed machine.CashierDunkin Donut - Scranton, PAJuly 2009 to August 2012Customer service.*Overnights.* Clean and set up for the next morning.Assistant MangerScranton Rose Company - Scranton, PAApril 2002 to July 2009Arrange flowers.*Customer service.*Open/close the store.*Trained new employees.*Processed end of day paperwork, banking, and scheduled employees for next week. Location MangerThe Noerr Programs - Dickson City, PAJuly 2000 to December 2004managed staff of 12-14 employees.*Processed end of day paperwork including cash and closing set.*Shot and processed digital photos.*Took nightly inventory, banking, payroll, and scheduled employees for upcoming week. Store MangerDollar Bazzar - Dunmore, PAApril 2002 to October 2003Managed staff of 8-10 employees.*Processed end of day paperwork including cash and open/close store.*Scheduled employees for upcoming week, banking, payroll, and training. Telemarking Sales RepresentativeFuture Call - Scranton, PAApril 1995 to October 1999Sold various products to clients from a select client list.*Entered client information into the computer system.*Trained new employees on current jobs.EducationHigh school or equivalentScranton High School - Scranton, PAMay 2002Baxter High School - Baxter, TN1990 to 1994Skills Over 15 years Management Experience Bookkeeping and Payroll Processing using ADP Program Over 3 years Forklift Experience; including training and observations (Sit-down, Stand-up, Reach, Walkie-Riders) Microsoft Office (Word, Excel, Outlook) Customer Service, Shipping and Receiving, Warehouse/Manufacturing Experience Reddworks and WMS Experience (10+ years) Cash Handling Management Organizational Skills retail sales Inventory Microsoft Office problem solving Training English Supervising Experience Leadership Quality Assurance Machining Team Management Warehouse Experience Merchandising Recruiting Administrative Experience Conflict Management Budgeting Employee OrientationAdditional InformationSkills *Bookkeeping*Data Entry*General Office Skills*Excellent Communication Skills*Retail Sales Experience*Customer Service*Self Motivated*Word*Microsoft Works*Excel

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