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Mobile: PHONE NUMBER AVAILABLE EMAIL AVAILABLEUS CITIZENSUMMARYPractical, detail-oriented information security professional with expertise in IT and network securityHighly skilled technical professional with plus 15 years experience working in Network Operation (NOC)Data Center as a Network Engineer (Tier 2/3), supporting verity of Routers, Switches, and Firewallsinclude LAN/WAN configuration, testing, and turn-up of network elements on TCP/IP environmentProvide technical support by analyzing hardware and/or software data, identifying the root cause analysisof the problem, developing and implementing hardware and/or software solutions.Plus 10 years experience in a 24x7 Security Operations Center supporting and managing customerCisco Routers, Switches, Firewalls, RSA Security Analytics, and IDS/IPS systems.Excellent writing and customer service skills, communicate well with all levels of an organizationNETWORKING SKILLSSolid working experience with Cisco routing and switching, Cisco IOS, TCP/IP, Internet protocols:OSPF, BGP, EIGRP, VXLAN/LAN/WAN, MPLS, VPLS, SNMP, STP, VTP, HTTP, UDP, and XMLAdvance experience with Routing, Next Generation Firewalls, IDS/IPS, Zscalar, and Bluecoat ProxyExpertise with Cisco ASA 5585, Fortigate, Palo Alto, Juniper SRX 240, and Checkpoint R80 FirewallsConfigured and maintained Cisco 4500 / 6500 and Juniper MX480, EX4200 Routers and SwitchesKnowing knowledge of Aruba Wireless Access Points and Controllers, F5 BIG-IP LTM Load BalancerIn-depth knowledge of Cisco ICE, DNA Center, Firepower (FTD), Viptela SD-WAN, and SD-AccessWorking knowledge of Cisco Catalyst, Nexus 3K-9K Series, Cisco ACI, ISE, ISR, ASR, Any ConnectExcellent working knowledge of NAT, MPLS, DMVPN, IPsec, SSL, L2TP, and L3 VPN servicesExperience working with monitoring tools SolarWinds, Splunk, Catchpoint, and Cisco DNA operationStrong understanding of LDAP, RADIUS, TACACS+, DNS, DHCP, IPAM (DDI), and InfobloxExperience with AWS, Azure, Network Automation and Virtualization, PCAP tools such as WiresharkWorking knowledge with MSFT Office 365, Excel, Visio, LINUX/UNIX, and Service Now ticketingPROFESSIONAL EXPERIENCEAT&T / US Department of Education, Oakton, Virginia July 2019 March 2024Network Engineer II (Active Public Trust Clearance)As a Lead Engineer responsible for incident management and network / security support for AT&T, includes management and network monitoring of Cisco routers, switches, Cisco ASA, and Bluecoat proxy servers using Splunk and SolarWinds to resolve networking incidents in NOC and Data CenterDaily operations include escalated customer calls and monitor the alarm conditions on the networkinclude network outages, configuring and troubleshooting Cisco IOS, ICE, and DNAC to minimize disruption and impact to the US Dept. of Education network Data Center and perform root cause analysis and troubleshooting of complex LAN/WAN technologies include Cisco Catalyst and Nexus switchesProvided network support role to users and our clients for F5 BIG-IP LTM/GTM load balancerWorked with Infoblox for IPAM assigning IP addresses to new network device and administered DDIInvolved in Central SDN Controller of the Cisco ACI solution and Cisco APIC by creating, managing, and configuring policies include VXLAN on Cisco Nexus 9000 Series switches in the ACI fabricProvided support on SD-Access and SD-WAN solution that allowed for dynamic path solutionSupport and participate in On-Call rotation schedule and working on incidents on Service Now ticketsInteract frequently with several key groups (i.e. Implementation, Systems, and Server Engineers)GTN Technical Services, Ashburn, Virginia Jan. 2018 July 2019Network Security EngineerSupporting Global Product Engineer for the Verizon Managed Network Services PortfolioProvided specific, detailed information for hardware and software selection, implementation techniques, and tools in Data Center environment for Cisco ASA firewalls and Palo Alto as well as remote locationConfigured and performed software upgrades on Cisco Wireless LAN Controllers 5508 and Meraki Wireless Network Access, integration and troubleshooting network equipment using Gigamon softwareInvestigated and troubleshoot all phases of network security issues using Managed Security Services IDS/IPS and participated in troubleshooting NGFW, Cisco ACI, and ACS for AAA network servicesDetected and blocked attacks by enforcing security policies at the application, port and protocols levelsConfigured and installed various network devices and services (Routers, SolarWinds, F5 LTM LB)Responsible for test requirement and code upgrades for vendors such as Cisco and Check pointWorked on the process of automating the provisioning, orchestration, and management of network virtualization and their services in order to maximize network efficiency and functionality.Responsible for reviewing and adjusting customer network architecture and design requirements, include High Availability and Disaster Recovery concepts to improve network and security designINOVA Health System, Sterling Virginia Jan. 2017 Jan. 2018Network Security EngineerResponsible for the evaluation, testing, installation & maintenance of the hardware & software to support a continuously improving network security engineering for the Inova networkServed as subject matter expert on all issues dealing with hardware/software installation, upgrades, and patch management on production connected to customer LAN/WAN, and MPLS supportConfigured, tested, and supported WAN connections to clients commercial endpoint devicesSupported Cisco 7600, 6500 and Configured security for internet-connected devices using Cisco MerakiImplemented Change Request and IPSEC VPN set up on Cisco ASA and Check Point firewallProtected systems by defining access privileges and content filtering using Bluecoat proxyWorked with Zscalar for security purposes such as filtering, blocking, and whitelisting trafficExperience in the healthcare or public sector, particularly working with HIPAA-compliant environmentsWorked with IPAM assigning IP addresses to new network device and administered DDI on InfobloxWorked closely with System and Server engineering team to troubleshoot and resolve any security issues include Threat Monitoring, identifying and Vulnerability remediation on cyber events using SplunkProvided network security administration support to users for F5 LTM/ASM load balancer, Created Node, Pool, Pool Members, Virtual Servers (VIP), DNS entry, and Firewall iRulesQTS Data Center Inc., Sterling Virginia Nov. 2014 Dec. 2016Network EngineerResponsible for installing, configuring, testing, and upgrading Cisco routers and switches also ensuredthat the software is installed and configured according to the client and business requirementImplemented Change Request on Cisco ASA 5515, 5585, Juniper SRX 240 and Checkpoint R80 FWPerformed setting up LAN to LAN VPN for remote sites with the Headquarter at the Data CenterCreated documentation of deployment guides and Standard Operating Procedures (SOP)Implemented, modified iRules, pool members, servers, and disable/enable nodes on F5 load balancerExperience with datacenter migration and monitoring include Cisco switches, routers, and firewallsImplemented code upgrade on Cisco Catalyst 4500/6500 and Juniper MX480, Routers and SwitchesKnowing Knowledge of Automation, Cisco ISR, ASR and Nexus 5000 through 9000 seriesSupported Cisco ISE control access to the network consistently across wireless and VPN connectionsVERIZON ENTERPRISE, Ashburn, Virginia Aug. 2008 Oct. 2014Network Security EngineerResponsible as a second level of support for health management and monitoring of Verizon customers devices such as Firewalls, IDS/IPS sensors, and proxy servers in Data Center environmentMonitored and analyzed signature-based IDS alerts and associated PCAP data using WiresharkDaily operations include taking customer calls requesting security support and responding to various security monitoring issues include network outages using Splunk web tool and SIEM technologyImplemented Change Request and configuration changes on Cisco ASA and Juniper SRX firewallsAs a Duty Manager role performed incident management and assigned incident tickets to other network engineers to ensured zero missed customer SLA condition and immediate focus on resolutionProvided root cause analysis, and problem resolution of network incidents and trouble ticketsMonitored utilization and bandwidth of all core switches as well as trunk links using SolarWindsSPRINT NEXTEL INCORPORATED, Reston, Virginia Sept. 2003 Aug. 2008Network Telecom EngineerResponsible for network engineering, Wi-Fi technology analysis, SS7, and IP TelephonyInstalled and maintained network equipment and infrastructure, and resolved network outagesSolid Knowledge in area of managed VoIP, Frame Relay, Ethernet, MPLS, and VPNSupported network operation center (NOC) technicians in the installation, testing, and turn-upof network elements on TCP/IP environment and configuring Cisco routers and switchesResolved customers voice over IP problems by re-configuring the Cisco VOIP 7000 series phonesEDUCATIONM.S., Electrical Engineering, GPA 3.80/4.0, West Virginia University, Morgantown, WVSpecialized in Telecom and Data Network CommunicationsCERTIFICATIONSCompTIA Security + CertificationCisco SSA Firewall, Bluecoat Proxy, F5 Big-IPSolarWinds Monitoring, Implementation, and Development TrainingCheck Point Certified Security Administration, CCSACisco Certified Network Associate, CCNA and CCNA SecurityCisco Networking Concepts and InstallationInformation Technology Infrastructure Library (ITILv3)Voice over IP, MPLS, VPLS, QOS NetworksUNIX Fundamentals and Administration |