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| | Click here or scroll down to respond to this candidateProfessional SummarySkillsLanguageExperienceCandidate's Name
520-203-4072 EMAIL AVAILABLE Benson, AZ 85602 I have been working for The Medicine Shoppe pharmacy since November 2005 and have been certified since July 2006. I have a current PTCB certification valid until May 31, 2026, and an Arizona State Board of Pharmacy certification valid until October 31, 2024.Expert certified pharmacy technician offers advanced pharmacy knowledge, full training and state credentials. Dedicated to protecting customers from medication harm and helping pharmacists manage high workloads. Versed in drug security and handling procedures. Drug Inventory Control Patient confidentiality Pharmacy operations Insurance confirmation Prescription labeling Customer Service FluentEnglishConversationalSpanishCertified Pharmacy Technician November 2005 - Current The Medicine Shoppe, Willcox, AZ Ran reports, checked data and resolved discrepancies to manage records. Avoided product waste with proper stock rotation procedures. Responded to pharmacy services, policies and hours questions. Contacted clinics or physicians to request patient prescription refills. Handled prescription orders at counter, in drive-thru line and via delivery service. Entered orders in computer system for refills. Cleaned and sterilized equipment, work areas and glassware for safety. Stocked supplies and set up cash drawers to maintain readiness for day's business. Assisted patients with OTC medications and medical supplies. Resolved account issues and prescription problems via telephone and at counter. Filled bottles or packaging with measured medication amounts manually or mechanically. Inspected drug storage sites to monitor drug supply expiration and maintain proper supply levels. Followed medication-handling techniques and industry best practices to minimize risk and maintain accuracy. Completed necessary documentation for pharmacy operations, including logs and reports. Trained new pharmacy technicians in proper procedures and protocols required by job role. Operated pharmacy computer systems to process prescription orders and track patient records. Conducted quality control checks on incoming medication shipments for accuracy and damage. Answered phone calls from patients, doctors, and insurance companies regarding prescription inquiries. Managed daily pharmacy operations under supervision of licensed pharmacist. Assisted pharmacists in filling prescriptions accurately and efficiently. Performed routine maintenance on pharmacy equipment as necessary. Handled hazardous materials safely, following proper disposal processes as needed. Supported pharmacist in managing drug therapy regimens for individual patients. Coordinated with insurance providers to resolve billing issues for patients' prescriptions. Prepared medication labels with correct dosage instructions and patient information. Collaborated with other healthcare professionals to ensure optimal patient care. Provided exceptional customer service to patients when dispensing medications or answering questions about their prescriptions. |