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Title Case Manager Management
Target Location US-MN-Minneapolis
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Phone Available with paid plan
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PHONE NUMBER AVAILABLE EMAIL AVAILABLE Minneapolis, MN Street Address
SUMMARYDynamic and experienced HR professional with a strong background in managing a spectrum of HR functions, including staff recruitment, performance management, and labor relations. Proven track record in fostering positive employee relations and promoting a productive work environment.Seeking an HR Generalist role to utilize my skills and experience to facilitate company SKILLSService DeliveryCompliance MonitoringStaff ManagementResource ManagementNeeds AssessmentDocumentation And ReportingRecruitmentOrganization and MultitaskingEXPERIENCELead Case Manager, Placement Partners Inc, June 2022-April 2024 Edina, MNProvided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of services.Provided support and mentoring for less experienced Case Managers. Provided hands-on and proactive leadership to new case management staff. Assisted individuals with eligibility for available services. Provided direct service and support by handling referrals for advocacy issues or resolving complaints.Maintained up-to-date case records with case activity status. Employment Case Manager, American GI Forum NVOP, October 2021-April 2022 San Antonio, TXAssisted clients in accessing community resources such as housing, employment, medical care, and legal services.Conducted assessments of client's physical, mental health, and financial status to determine eligibility for social services programs.Assessed risk factors associated with a variety of issues that affect individuals' ability to maintain employment stability or find suitable housing accommodations. Coordinated transportation arrangements for low-income individuals seeking access to medical appointments or job interviews.Collaborated with employers in order to secure job placements for qualified candidates. Helped individuals address disabilities and put together career plans. Community Service Program Director, Eon Incorporated, October 2019-January 2021 Hutchinson, MNManaged budgeting processes, including creating forecasts and tracking expenses. Organized and facilitated team meetings, workshops, and events. Provided leadership in developing innovative approaches to meet program goals. Directed staff training on technical aspects of programming activities. Trained, supervised, coached, evaluated, and disciplined personnel. Hired and developed staff members to collaboratively achieve program goals. HR Administrative Assistant, Expert Care PCA Agency LLC, January 2019-January 2021 Saint Paul, MNAssisted with recruitment processes by conducting initial interviews, scheduling appointments and creating job postings.Maintained employee records in compliance with company policies and legal regulations. Answered phone calls, responded to emails and provided general information regarding human resources matters.Conducted background checks on potential candidates prior to hiring process. Resolved conflicts between employees through mediation or other appropriate methods of dispute resolution.Operations Analyst, Cargill, November 2013-November 2019 Wayzata, MNMaintained up-to-date records of all transactions related to operational activities. Provided technical assistance in troubleshooting issues related to operational systems. Identified operational and performance issues and worked with managers to resolve concerns.Educated personnel on company policies to foster improved customer retention and increased revenue.Generated regular reports summarizing the status of ongoing projects or initiatives. Provided project management support for the development of new products, services, or processes.EDUCATION AND TRAININGMaster of ArtsHuman Resources Management, Saint Marys University of Minnesota, Winona December 2022 Bachelor of ScienceHuman Services, Metropolitan State University, Saint Paul, MN May 2019

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