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Click here or scroll down to respond to this candidateCandidate's Name
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Global Sr. Quality Management / Program ManagementHIGHLIGHTSExcellent understanding of Supply Chain project manager of NPI Voyager ultrasound, patient monitoring systems & devices, and projects.Led and program managed various Supply Chain Optimization projects as part of the product transfer program, PCBA & Battery quality improvement, and production transfer activities.Facilitated and led supplier collaboration and early investments for new design and product quality enhancement.Facilitated and provided overall and hands-on training on Design Risk Assessment, FMEA, and APQP across functional teams to define CTS/CTQsReview and evaluate project risk assessments from design to production & suppliers' capabilities and capacity.As SQE directed three supplier quality organizations, reducing PPM (Reject rate) by 67%, implementing best-in-class supplier quality systems, and launching several new products first-time-right.As a Quality Manager, developed the organization, processes, and systems from scratch to enable the internal startup to meet industry standards and best practices to grow to $250M in 3 years.Developed an Advanced Product Quality Planning system for healthcare products that have been adopted as the Philips corporate APQP system.Excellent working with diverse cultural perspectives and work experience in Asia (China Malaysia, Philippines, India), Europe (Germany, Holland, Italy), and Mexico.ExperienceGlowforge Inc.APQP Lead, Glowforge Inc. Seattle, Oct. 2021-Dec.2023Key member to review drawings & specs for accuracy and requirements.Training and Implementation of APQP within NPI projects and Glowforge cross-functional teamTrained the critical suppliers parts & subassemblies on APQP and alignment of deliverables.Established and progressed tracking of the supplier/part Quality deliverables and documentation.Review related processes and alignment with APQP processes.Lead NPI product dFMEA/PFMEA process with the CFT & key suppliers teamTracking the NPI product BOM parts maturity and material available for the phase buildsPhilips HealthcareSystems Design Robustness Lead (SDR) Philips MA&TC Bothell/ Cambridge, April 2017- Oct. 2021Conducted requirements analysis of existing procedures in Project/Process for non-compliance and risk management, QMS & Compliances (IEC, ISO 9000, ISO 13483, ISO 14971), and enhancement for implementation of streamlined operations and established checklist, resulting in an operational saving of 35%.Led 4 pilot projects as risk management technical lead, to ensure the project successfully complied with QMS and regulatory requirements as part of Philipss design and quality requirements.Assessment of project design, production, and supplier controls process & documentation for RM, traceability, and compliance which resulted pass the project phase gates on time without any major concerns.Key member to improve and facilitate hands-on workshop & support of Design Risk Assessment (DRA), dFMEA, pFMEA, and APQP as part of process improvement & training of the project teams/functions which resulted in CFT knowledge enhancement and streamlining of the implementations.APQP /NPI Project/Program Manager Philips Ultrasound/PCMS Bothell, WA, March 2013 March 2017Facilitated and managed cross-functional supplier audit and selection process for sub-assemblies and components.Overseeing and managing supplier early involvement and product specification alignments for DFM, Quality (CTS/CTQ), capacity, and readiness for phase gates/schedule deliverables for several AED and Ultrasound NPI projects.Led and coordinated major overall product lines transfer across Philips to new suppliers and sites (Mexico & India)oTotal PCMS battery transfer project resulting in $3.5 M lump sum & 15% cost saving.oTotal PCBA portfolio transfer project resulting in 3.1 M Euro cost saving.Program managed the overall supply chain /suppliers for the NPI Voyager ultrasound system & sustaining parts for capabilities, Quality and phase gate readiness, and deliverables.Established and implemented APQP (Advanced Product Quality Planning) strategy for Philips Ultrasound and PCMS.Sr. Supplier Quality Manager Philips Healthcare Bothell, WA, June 2010 March 2013Philips Healthcare Ultrasound is one of the world leaders in Ultrasound and transducer technology and systems. Oversee managing SQM department for various sites (System & Transducer) and continuous quality improvements and NPI projects for all BOMs suppliers, parts, and subassemblies. Accountable for the Key & Critical supplier base QMS and sustainability audits.Hired specialized SQ engineers within technology platforms (the US, China & India based) (15 direct reports)Direct involvement with the cross-functional product team, R&D, Quality, and Mfg. during development, NPI processes, and sustaining products to define and implement Quality requirements and alignment with suppliers.Supplier Mgt. by early involvement for new design and capability/capacity assessments.Integrating new and improving SQM processes within X-functional teams, CoNQ, RACI, APQP, and PPAP by alignment with Sector and (BU) business units Quality and x-functional stakeholders.Established and implemented customized APQP strategy and KPI processes.Managed Tooling Group across the sites and functionsSr. Supplier Quality Manager Microvision Inc. Redmond, WA, July 2008 June 2010Microvision is a startup focusing on the innovation of a new generation of display and imaging products for mobile applications, which provides MEMs, and laser technology platforms that enable next-generation display and imaging products. Accountable for establishing and implementing supplier quality assurance dept. and integrated supplier quality systems & processes. Continuous quality improvements and incoming inspection for all BOMs parts and subassemblies.Led product industrialization and supplier line releases,3 direct reports.Implementation of integrated QA processes and producersLed & facilitated the cross-functional supplier audit & selection processes.Direct involvement with product quality during development and NPI processes as Product Quality Eng. role.Key team member of new product cross-function team to set up supplier processes and tests for laser projector product.Exceptional understanding & use of GMP, ISO/TS 16949 and its deliverable components, APQP, PPAP, FMEA, and MSA processesPhilips Consumer ProductsSr. Supplier Quality Manager Philips OHC - (Sonicare) Snoqualmie, WA, Sept. 2003 April 2008Sonicare is a $450 million business, which was acquired by Philips in 2001. In 2003 no integrated supplier quality system was available. Accountable for supplier quality assurance, continuous quality improvements, and incoming inspection for all Sonicare N.A. Supply Chain Solution Centers (SCSC) sites. Led the industrialization of production lines & releases at suppliers. 7 direct reports.Program managed the formal supplier auditing & qualification for ISO 13485, 9001, 14001, and SA8000 (FDA & Sustainability)Re-defined and implemented the entire SQA system, covering supplier quality plans, contracts on the company and part level, SCAR, IQA, data collection, MRB, RTV, SCAR, and Quality Circle Team & processes.Implemented supplier quality rating, reporting from suppliers, and continuous improvement program.Improved supplier quality levels from 10,000ppm in 2003 to 2000ppm to enable to Ship to Stock (STS) program at IQC.Minimized integral cost of quality in 2005 by $1.3MM and 2007 by $200K.Led multiple cost reduction projects (2nd sourcing, outsourcing, and AP sourcing) resulting in > $2MM in savings.Sr. Quality Manager Philips Connectivity San Jose, CA Nov 2000 Aug 2003New internal wireless start-up business for Bluetooth and 802.11 PC cards, PDA Sleeves, Access points, and entertainment systems. Business resulted in multiple design wins for IBM, Dell, Nokia, and a $250 MM joint venture (JV), within 3 years. A key member of the operations department. Accountable for field and manufacturing product quality, manufacturing test strategy and engineering, and document and change control. Closely involved in development activities. 3 direct reports.Developed all supplier and field quality systems and processes from scratch into a Total Quality Control system.Defined and implemented the Quality Assurance Plan, covering supplier quality, incoming inspection, manufacturing line quality, OQC, and ORTPlayed a key role in set-up production in California and transfer to Malaysia and Taiwan, ensuring quality and first-time-right.Key integration team member of JV between Philips & a Taiwanese ODM partner.4-month assignment in Taiwan to manage the transfer and introduce production from Malaysia & USA to Taiwan (6 projects)Facilitated the definition and realization of the manufacturing test platforms and systems (worth $3.5M)Quality Manager Philips Home Access Solutions (HAS) Sunnyvale, CA, Mar 1999 - Nov 2000Accountable for field and manufacturing quality assurance, call center mgt., customer support & repair, and day-to-day quality & manufacturing issues for various products for North America Set-Top Boxes; Web-TV, TiVo, and Direct TV; Heavily involved in industrialization of new products, (contract) manufacturing.Successfully transferred production of TiVo set-up boxes from San Jose (CA) to Mexico, resulting in a $2MM gross margin and a 15% reduction in supply lead-timeSet up services and repair activities for Web-TV and TiVo in the U.S. and transferred later to Mexico.Increased line output by 25%, while simultaneously improving outgoing quality by 40%Led the NPI of a new Direct TV set-up box with development in Europe and ramp-up & production in Mexico.Key participant in the definition & development of standards, processes & procedures, in quality, NPI, and product transferManufacturing Operation Manager Philips CFT (PInS) Sunnyvale, CA, Feb 1997 - Mar 1999Accountable for establishing and managing a Surface Mount Mfg. line as a mini company with P&L responsibility for the SMT division for prototyping and low-volume production for digital TV (ATSE), cellular phones, pagers, and new semiconductor test/reference boards, realizing a $1MM net profit. Daily operations included project management, PCB layout, and procurement sourcing of PCBs, PCBA, final assembly, and quality assurance.Directed & coordinated multiple engineering and manufacturing projects, providing services to other NA divisions.Coordinated the SMT and final assembly lines (Green House) forecasting and scheduling.Developed an Activity-Based Cost Model and negotiated directly with customers.Program Manager Philips DAP Vacuum Cleaners Long Beach, MS, Aug 1995 - Jan 1997Managed all aspects of the extractor product line including budgets, product development, cash flow, and timing.Managed multiple project teams dedicated to new extractor design projects, working closely together with development, marketing, and manufacturing, maintaining stringent project deadlines.Introduced a new Steam Cleaner within the project timeline for the first time in the companys historyEDUCATIONMS. The emphasis on Electronic Manufacturing & Quality University of Southern MississippiBS. Electronic Engineering Technology University of Southern MississippiHold several Patents in Health Care and Virtual reality (Digital Immersive) consumer products, Sunbeam, Philips & Stanford University, Palo Alto, CA.A detailed list of certifications and training workshops will be provided upon request.ISO 13485 Lead Auditor certified.ISO 14971 Training certified. |
