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Click here or scroll down to respond to this candidateCandidate's Name
Customer ServiceStreet Address N 63rd AveCell: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLESUMMARYProviding customers with high quality services to help troubleshoot, fix issue in a professional manor, and giving the customer satisfaction of services according to the customers needs, obligations of the company, and meeting the expectations customer service goals required of me. HIGHLIGHTSBasic Computer SkillsMicrosoft Office Suite - Word, Excel,PowerPoint, etc.Able to work with Money Transactionswith high degree of accuracyHighly DependableAble to take incoming telephone calls ina friendly and professional mannerExcellent Communication SkillsOutstanding Customer Service SkillsEnergetic Work AttitudeWorks well with Teams and ClientsSelf-MotivatedPROFESSIONAL EXPERIENCEI-Tech, Alpharetta, GA Dec 2017 May 2018Logistics Operation SpecialistInspecting Credit Card Units to ensure the proper operation of device.Correctly labeling the Credit Card Unit with correct information.Worked on the operation and functionality of the Staple Pamphlets.Conduced final checks on units before units were shipped to customers.Worked with a team to completed large task and operations. Federal Express FedEx, Norcross, GA Oct 2017 Dec 2017 Package Handler - WarehouseInspected the imports and exports.Operated on heavy machines to unload and reload packages.Physically loaded and unloaded package by hand at a fast pace.Placing, pushing, lifting, carrying and pulling the item in an efficient and safe manner.Took inventory for all item received to ensure an organized Warehouse.Lead a small team to completed daily operations. Wendys, Norcross, GA Apr 2015 Oct 2017Cashier/ CookRespond to question and concerns about service, and escalate calls appropriately.Operated on cash register money transactions.Provided excellent customer service and resolution to issues.Consult with customers on options to help find solutions with their issues.Maintain inventory and sales.Consistently improve customer satisfaction through expert resolution of conflicts, issues, and concerns.SKILLSBasic in Microsoft Word and in Microsoft Excel.Able to work with money and operate cashier machines.Proficient in writing clear and professional emails in a business environment.Able to type at a speed of 40 50 wpm.Able to work with money and operate cashier machines. VOLUNTEER WORKNorcross Cooperative Ministry Homeless Center 2011 2015 EDUCATION AND AWARDSHigh School Diploma Norcross High School, Norcross, GA Aug 2011 May 2015 High School Diploma Awarded Perfect Attendance for 4 Years May 2015 |
