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Title Customer Service Sales Associate
Target Location US-MD-Baltimore
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Cherry Hill Road, Unit T3Beltsville, MD Street Address
Email: EMAIL AVAILABLE Cell: PHONE NUMBER AVAILABLESUMMARY OF SKILLS AND EXPERIENCEProven leader that takes pride with in all responsibilities. Knowledgeable in forklift operations for use in stocking merchandise, machine line cleaner operations, paint mixing machinery, and an ability to work autonomously to meet deadlines. Possess excellent, organization, written and verbal communication skills, a time management skills. Able to demonstrate the following: intermediate to advanced e-literacy skills across a range of technology tools including the Microsoft Office Suite. Ability to maintain composure, and stay flexible, in high-pressure environments.PROFESSIONAL EXPERIENCEMega Bus Service Washington, DCManager 05/10  PresentEnsures accurate and timely communication regarding day-to-day operations, including the completion of a weekly status report.Assists in resolution of any financial discrepancies within our group.Ensures that end-of-shift counts are accurate as well as the terminal being within the compliance for audit purposes.Provide direction to operations team by coaching employees, monitoring grooming and dress code compliance, and direct discipline of employees from counseling to terminationMonitors customer service levels provided by all employees.Assist customers with bus token purchases while providing them with accurate information in regards to their destination.Oversees and supervise all work within our group by assigns projects, coordinates progress, manages all aspects of workforce development including the disciplinary process.Metro Access Gaithersburg, MDSpecialist Driver 04/08  08/09Provided pick up and drop off services for elderly and disabled passengers at designated locations in a timely and safe manner.Sports Authority Gaithersburg, MDSales Associate 06/07 03/08Provided customers with guidance in selecting the proper sports equipment. Assisted other associates with the distribution and stocking of merchandise.IKEA College Park, MDAssociate 09/06  05/07Operated forklift to unload the truck and stock the unloaded merchandise in the warehouse.Sherwin-Williams Company Beltsville, MDAssociate 01/06  06/06Operated forklift to unload the truck and stock the unloaded merchandise in the warehouse. Also, assisted customers with paint mixing.EDUCATIONMontgomery Blair High School Silver Spring, MDDiploma 06/14/98Prince Georges Community College Largo, MDSecurity Officer Certification 04/14/11Tesst College Beltsville, MDMicrosoftREFERENCEMerly Matingou PHONE NUMBER AVAILABLEMichael Mathews PHONE NUMBER AVAILABLEConcha Carranza PHONE NUMBER AVAILABLE/pre>

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