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Title Customer Service Medical Office
Target Location US-VA-Richmond
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Appleleaf courtPHONE NUMBER AVAILABLE EMAIL AVAILABLEWORK EXPERIENCEExternship, Charles City Medical Group Richmond, VA, 04/2013-05/2013Current position, Lyft Richmond, VA, 03/2017-03/2019UPS Richmond, VA, 11/2017-01/2018FedEx Richmond, VA, 07/2018-03/2019RMI Richmond, VA, 06/2016-12/2017QUALIFICATION SUMMARYExperience customer service professional with organizational, technical, interpersonal, communication; self-motivation, problem solving skills, innovative ideas, solutions driven, along with academic training in healthcare managementOrganizational SkillsAnalytical SkillsCommunication SkillsAttention DetailedMedical TerminologyHIPAAEDUCATIONBachelor of Science in Healthcare Management, 03/2017Colorado Technical University, Colorado Springs, COACADEMIC TRAININGConcepts in Healthcare Organizations examined the principles of financial and practice management and administrative medical office administrationFundamentals of Reimbursement in Healthcare examined finance, regulations, processes and methods that are involved with healthcare reimbursement and how they impact one another.Medical Terminology analyzed the language of healthcare medical words that provide a systematic learning structureEXPERIENCE HIGHLIGHTSClient ServicesProvided physical support to assist patients with their daily living activitiesReviewed patients' dietary restrictions, food allergies to ensure patient receives appropriate diet to help improve their healthAdministrative SupportUpdated patient log at the end of each shift to record the patient's behavior in order to provide the nurse accurate assessmentAnswered patients calls/signals daily to determine patients needs or the level of healthcare service needed

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