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Click here or scroll down to respond to this candidateCandidate's Name
Regional Operations ManagerEMAIL AVAILABLE PHONE NUMBER AVAILABLELinkedIn Lakeland, FL, Street Address
Accomplished and results-driven professional with proven track record of driving operational excellence and revenue growth in diverse industries. Adept at developing and implementing strategies to optimize efficiency, streamline processes, and foster cohesive team environments. Skilled in cultivating strong business relationships and collaborating cross-functionally to achieve company objectives. Recognized for consistently exceeding performance targets and delivering exceptional results. Demonstrated expertise in servant leadership, team development, customer service, franchise consulting, inventory management, and strategic leadership.Areas of ExpertiseOperations ManagementStrategic Planning & ExecutionTeam Training & LeadershipRevenue GenerationInventory ManagementBusiness DevelopmentProblem ResolutionMarket ExpansionCustomer Relationship ManagementCross-functional CollaborationContinuous ImprovementStakeholder EngagementProfessional ExperienceChemical Guys, Southeast 2023 PresentRegional Operations ManagerDevelop strategies to improve operations efficiency, streamline processes, and meet company objectives. Collaborate with sales team to support efforts, provide necessary resources, and address any operational issues impacting sales. Monitor inventory levels to ensure adequate stock, while minimizing excess inventory and associated costs. Currently managing two pilot store locations, while implementing novel service model and marketing initiatives. Managed 18 chemical guys/detail garage locations spanning five states (FL, GA, NC, TN, VA) as regional operations manager and franchise consultant. Enhanced operational efficiency, boosted franchise performance, and ensured consistent excellence. Drove revenue growth and fostered united team atmosphere through strategic leadership. Achieved year-to-date revenue increase of 20% compared to previous year. CircusTrix/SkyZone, Florida 2021 2023Senior District ManagerCollaborated with corporate marketing team for executing marketing strategies to drive attendance and revenue at each park by organizing local advertising campaigns, promotional events, and partnerships with schools or community organizations. Led statewide development, monitored strategic accounts, and nurtured business-to-business relationships throughout Florida. Supervised profit and loss of 13 parks and 13 General Managers as well as maintained multiple B2B partnerships with regional and national account support teams, generating total revenue exceeding $35M. Achieved top district status consecutively for two years, surpassing market revenue by 150% and budgeted EBITDA by 140%. Recognized with trip to Mexico for exceptional performance. IHOP Restaurants, Southeast 2018 2021Area Director of OperationsTrained management and staff members for each restaurant, ensuring adequate staffing levels, maintaining work environment, and deploying training programs to enhance employee skills and performance. Pioneered market expansion for west coast of Florida by spearheading strategic account management and business-to-business consulting initiatives. Upheld full profit/loss accountability for 16 restaurants, oversaw development of 16 managers and 2 district general managers, and cultivated partnerships with regional and national account support teams, resulting in total revenue exceeding $30M. Successfully transitioned restaurants to Quick Service Restaurant (QSR) model amid challenges posed by COVID pandemic. Achieved sales growth of over 120% compared to budgeted targets. Starbucks Coffee Company, Southeast 2013 2018Regional DirectorUpheld complete operational accountability for vast network of 248 stores, supervising 10 district managers and collaborating with over 35 regional and national account support teams. Drove market development across Southeast Region, overseeing Strategic account management and business-to-business consulting efforts throughout Florida and Gulf Region (FL, GA, AL, MS, LA). Recognized with prestigious accolades, including Starbucks Bravo Award (x2), RD of the Year, and Partner of the Year awards. Achieved total revenue exceeding $200M with consistent track record of opening 20+ stores annually. Additional ExperienceStore Director, Target Corp.Regional Operations Manager, Eastman Kodak Co.Captain, Battery Commander, US ArmyEducationMSM in Business Leadership, Rosemont College, Rosemont, PA Bachelor of Science in Criminology/Military Science, University of Central Florida, Orlando, FL Completed Coursework, US Army Command & General Staff College, Fort Leavenworth, KS Licenses & CertificationsSix Sigma Green Belt ServSafe Manager Certification ASQ Certification Military Officer/Veteran Former College Athlete |
