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Education: Bachelor of Arts (Business, Communications, and Psychology) St. Andrews University, Laurinburg, NC, 2011Business Manager of Balanced Equines: April 2020  May 2024 Implemented strategies to promote smooth business flow and sales Maintained client records, data entry Ensured timely accurate customer service Nurtured client relationships and maintained daily correspondences through email/phone Formulated customer billing and managed administrative duties Lenux Stables and Riding Academy, Huntersville, NC Office Manager: Sept 2017-March 2020 Maintained office services and flow Handled correspondence, complaints, and inquiries through email and over the phone Daily scheduling Implemented and maintained procedures/office administrative systems and utilized Mircrosoft Word and Excel Organized customer billing using QuickBooksWest Jefferson Chiropractic, West Jefferson, OhioAssistant Office Manager: January 2015- June 2015 Welcomed patients by greeting them upon arrival Answered telephone calls and referred inquiries to doctors Exchanged information with law firms regarding open Worker Compensation cases, Disability claims, and car accidents Sent and received faxes and dictated mail flow Upheld security procedures and general office safety Monitored and maintained patient records Scheduled appointments Operated x-ray machineExalt & Salute, West Jefferson, OhioPersonal Assistant to facility owner/Head Trainer, Monet Ward: October 2014  June 2017 Maintained close correspondence with clients and outside business partners Managed sale transactions of horses, ponies, and equipment Promoted a favorable public image by involvement in local community events, job fairs, seminars, educational clinics, and horse shows Coordinated public events hosted by Exalt &Salute, insured efficient flow of riding lesson schedule and arena set up, taught riding lessons to all ages