| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Experienced Customer Service AgentNewburgh Hts, OH 44105EMAIL AVAILABLEPHONE NUMBER AVAILABLEDedicated with 15 years of customer experience, strong work ethic and personal drive. A self-motivated, dependable, hard-working individual who enjoys being in service to others. Seeking a Customer Service or Office Assistant position that provides a challenging team environment and opportunities for professional growth.Authorized to work in the US for any employerWork ExperiencePCA/CaregiverHelp at Home - Cleveland, OHJune 2023 to Present Help clients takeprescribed medication Assist clients with ambulation and mobility around the house or outside (doctors appointments, walks etc.) Assist clients with personal care and hygiene Help clients withphysical therapy exercises Plan and prepare meals with assistance from the clients (when they are able) Do the clients shopping or accompany them when they shop Perform light housekeeping duties thatclients cant complete on their own Be a pleasant and supportive companion Report any unusual incidents Act quickly and responsibly in cases of emergency Owner/OperatorScentsations By Cam LLC - Cleveland, OHJuly 2014 to PresentCreate and sale gift baskets. Attend various office and vending craft fairs.My background in home operations have helped me to keep records efficiently and my passion for art and design has keep my gift baskets in demand.Cashier/Assistant ManagerSpeedway LLC - Newburgh Hts, OHDecember 2022 to April 2023Inventory discrepancies, customer service, cashier,paperwork, stock shelves, lottery, change orders Cashier/Customer Service Assistant ManagerBP/UNIMART - Newburgh Heights, OHNovember 2019 to December 2022Cashier, check and receive inventory from vendors operate lottery, customer service provide local directions, manage cash drawer and safe countsAs my role of Assistant Manager here's some of the skills and experiences Ensuring company policies are followed. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Providing leadership and direction to all employees. Ensuring product quality and availability. Working closely with the store manager to lead staff. Overseeing retail inventory. Assisting customers whenever necessary.Customer Service RepresentativeCheckSmart Community Choice Financial - Cleveland, OH March 2021 to September 2021 Process loan applications Verify, Cash Checks Load Mobile Money Cards handle ATM withdrawals manage cash drawer transactions western union wire transfers provide great customer service and de-escalate upset customers to make pleasant experience while in our store or over the phoneCall Center Customer Service RepresentativeMarriott International, Inc. - Solon, OHSeptember 2018 to October 2019Worldwide reservations expert. Provide servicesto make sales directly to customers via the telephone communications.receive inboundcalls using a telephone headset.Adjustconversation with guestas necessary to target the individual interests. Respond to customer queries with information about products and services or technical assistance. Food Preparation WorkerNestle USA - Solon, OHJune 2018 to August 2018Working effectively with team, and complying with company procedures and food safety policies. Preparing workstation with required ingredients,and keeping station sanitary and organized throughout shift.Packagingingredients following recipes and guidelines. Ensuring ingredients are tagged, date-labeled, covered, stored and rotated effectively. State Tested Nursing Assistant (STNA)Pleasant Lake Villa - Cleveland, OHCertificate in Christian CounselingLiberty University - Lynchburg, VASeptember 2011 to February 2012Vocational Certificate in State Tested Nurses Assistant Cuyahoga Community College District - Cleveland, OH February 2011 to April 2011High school or equivalent in Highschool equivalent Cuyahoga Community College District - Cleveland, OH February 2010 to February 2010Skills Call Center (2 years) Customer Service (10+ years) Microsoft Office (10+ years) Microsoft Word (10+ years) Microsoft Powerpoint (5 years) Microsoft Outlook (4 years) Home Care (6 years) Nursing Home Experience (4 years) Office Experience (8 years) Excel (1 year) Data Entry (5 years) 10 Key Calculator (10+ years) QuickBooks (1 year) Cashiering (10+ years) Typing (5 years) Inventory Control (5 years)Linkshttps://LINKEDIN LINK AVAILABLECertifications and LicensesMinisterFebruary 2011 to PresentMinister of the gospelState Tested Nursing AssistantJune 2011 to August 2014State Licensed Nurses Aide in long term care facility State of Ohio Notary Public Signing AgentApril 2021 to May 2026Licensed and Background Check through National Notary Association. CPR CertificationCNAAED CertificationBLS Certification |
