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EMAIL AVAILABLEPHONE NUMBER AVAILABLEI'd like to utilize my skill set in Hospitality, Hotel and Security to advance my working career. Work ExperienceFront Desk Rooms SupervisorPlacemakr - Columbia, MDMay 2022 to September 2023To provide exceptional customer service. Answer phones, book reservations. Give tours of the property to guest. To make sure all guests needs and concerns are being met. To meet monthly bonus criteria thru NPS scores based on our performance with our guest through their guest satellite surveys. Oversaw a small team of employees as front desk agents. Also helped housekeeping with room inspections and other various duties. Lead by example and set the tone for the job atmosphere. I was a live onsite Supervisor for the company.Security OfficerPACT PRO SECURITY LLC - Washington, DCJanuary 2020 to March 2021To observe and report. Prevent Personal harm. Ensure temperature checks when patients come in to be seen in the emergency room. Deter bodily harm to others or ourselves. Write a hourly report. Rotate posts. As a lead officer i have to ensure my officers are onsite on time and in proper uniform. Take roll call pictures. Report to my supervisor.Security OfficerSSI Protection and Ramjay.Inc - Alexandria, VAFebruary 2019 to October 2020To observe and report. Deter personal property damage. Deter bodily harm to others or ourselves. Write a hourly report. Rotate posts.Food Serverla vie - Washington, DCJune 2018 to December 2018My responsibility is communicating with guests and supporting both servers and kitchen staff. Plating orders, expediting. Getting food to the guests in a timely manner. Service with a smile and courtesy. Food RunnerKirwans on the wharf - Washington, DCApril 2017 to May 2018My responsibility is communicating with guests and supporting both servers and kitchen staff. Plating orders, expediting. Getting food to the guests in a timely manner. Service with a smile and courtesy. EducationDiplomaSanford Brown InstituteMay 2011 to July 2012Forestville High SchoolSkills Microsoft office (10+ years) POS (10+ years) Supervisor (1 year) Hospitality (10+ years) Customer Service (10+ years) Busser Food Service Food Prep Serving Experience Guest Services Kitchen Experience Restaurant Experience Cooking Meal Preparation Cleaning Experience Food Safety Host/Hostess Security Google Docs Typing Medication administration Hotel experience Leadership Computer skills Supervising experience Driving Front desk (1 year)Certifications and LicensesCPR CertificationOctober 2023 to October 2025First Aid CertificationOctober 2023 to October 2025Driver's LicenseFebruary 2021 to January 2029