| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Waukee, IA PHONE NUMBER AVAILABLE, Fremont, CA PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional SummaryProject management, operational leader, and technical consultant with a proven record of success in executing complex programs & projects to meet company objectives. Highly skilled in developing high-performing teams collaborating cross-functionality to implement business initiatives, improve workflow efficiency, and decrease operating costs. Focused on building excellent, productive client relationships, working to identify their needs, quickly resolving issues, and improving customer support through rolling out new technology and associate training programs. Exceptionally precise yet comprehensive thinker; strong team builder; skillful negotiator. Communicate complex ideas clearly and balance multiple priorities to meet strict deadlines without compromising quality.SkillsProject management expertiseStaff mentoring & leadershipProcess management (ITIL)Vendor managementTools: JIRA, ServiceNow, Confluence, Mural, Asana, Smartsheet, MS Project and Monday.comCRM Tools: SugarCRM & SalesforceDocumentations using Adobe FrameMaker (Unstructured), RoboHelp, SnagIt, Epic Editor, Synergy, Articulate 360 & MS VisioService portfolio managementCloud Services AWSAutomation tools: Jenkins & SeleniumWork HistoryIT Project Manager, 03/2021 to CurrentDepartment of Veteran Affairs / Booz Allen Hamilton Waukee, IowaManaged projects using a hybrid approach, incorporating Agile and Waterfall methodologies to adapt to project needs.Led cross-functional teams in the planning, execution, and delivery of projects, ensuring alignment with organizational goals.Implemented Agile frameworks, facilitated Scrum ceremonies, and ensured effective communication within the team.Developed and maintained project plans, defining project scope, timelines, and deliverables.Collaborated with stakeholders to gather requirements, conducted business analysis, and translated needs into actionable project plans.Monitored project progress, identified risks, and implemented mitigation strategies to ensure successful project outcomes.Utilized Waterfall methodologies for projects with well-defined requirements, ensuring a structured and sequential approach to project delivery.Conducted regular project status meetings, providing updates to stakeholders and addressing concerns.Communicated cross-functionally with technology leaders across architecture, build, quality assurance, deployment, and support teams on project execution.Collaborated seamlessly with project teams through all stages of the software development lifecycle, from requirement gathering to production releases.Work with all the stakeholders to assemble project teams, assign responsibilities, identify appropriate resources needed, and develop schedules to ensure timely completion of projects by meeting project milestones. Identifying project risk on the timeline, budget, and technical aspects.Led a project team using ROR-based applications to assist clients in managing large and complex networks.Demonstrated ability to successfully manage multiple projects concurrently, ensuring timely delivery and alignment with organizational objectives.Reviewed database designs with developers and DBA before coding stored procedures.Coordinated user acceptance testing (UAT) and provided training and support to end-users to ensure successful adoption of the new system.Proficient in integrating diverse systems to streamline operations and enhance efficiency.Conducted significant enhancements to processes involving test-driven development, simulations, and automated testing within a Scaled Agile organization.Created a template for a user story or use case to record information obtained during SME calls.Handled budget cuts and shifting requirements throughout the development cycle to deliver several product releases on time or ahead of schedule.Documented the deployment configuration processes and gathered insights within the AWS cloud environment.Implemented process improvements and best practices to optimize the use of the case management system (CSM) and maximize its benefits for the organization.Worked with clients to define requirements, product architecture, functional development, and testing.Managed numerous contractors on-site and offshore to achieve project objectives.Experienced in identifying inefficiencies in processes and implementing strategic solutions to bridge gaps and optimize workflows.Managed the implementation of new technological improvements, contributing to increased efficiency by 20%.Monitored key metrics and formulated actionable insights to enhance efficiency and performance.IT Project Manager, 07/2011 to 08/2018Cotyledon Technologies Pvt Ltd Chennai, Tamil Nadu, IndiaSuccessfully managed projects using Waterfall methodologies from initiation to closure.Developed comprehensive project plans, defining project scope, schedules, and deliverables.Conducted thorough project requirements analysis, working closely with stakeholders to understand and document project needs.Led cross-functional teams in the execution of projects, ensuring adherence to the Waterfall framework.Implemented structured project phases, including initiation, planning, execution, monitoring, and closure.Monitored project progress and maintained detailed project documentation, ensuring transparency and accountability.Managed project budgets, ensuring financial controls and alignment with organizational goals.Conducted regular project status meetings, providing updates to stakeholders, and addressing project-related issues.Managing multiple projects and being accountable for the timely execution of project administration activities, including application testing, client training, troubleshooting, and communication.Involved in the daily status meetings, development, updating, and monitoring of project activities and action plans.Experienced in all aspects of planning releases, including creation and maintenance of Project plans, scope planning, creating WBS, guiding estimation, schedule creation, cost estimation, and budget creation, identifying risks, planning for skills and knowledge for each release, and planning communications and stakeholder involvement.Maintaining project schedules, deliverables, and plans; choosing the best tools and techniques to accomplish objectives; and constantly communicating with clients, vendors, and key stakeholders to ensure timely completion.Maintained a separate database for each project that was coordinated and updated in a timely manner.Worked with the data collection according to the project requirements.Worked with MS Project to plan many projects and created work plans and schedules.Documented the deployment configuration processes and gathered insights.Reviewed and analyzed client sites for areas needing improvement, deletion, or revision.Instructional Designer, 06/2010 to 07/2011L10n Bridge Technologies Pvt Ltd Chennai, Tamil Nadu, IndiaDevelop Skillsoft s CCA courses.Develop documentation including instructor and student guides, slides, and exercises.Develop content adhering to the styles and guidelines given by the client.For the Adayana project, as a team, scripted and developed courses for the Automobile industry. This project also involved interacting with the SME, developers, and senior IDs to develop courses that mapped to the ASE task list provided by the client.For Skillsoft, scripted topics on SharePoint 2010 and Microsoft System Center Essentials 2010.For Golden Living, developed courses for SMART, a software application used by therapists to account for the time they spend every day at the various facilities.For the CBO project, interacted directly with the client and delivered ILT courses for the billing procedures followed at Golden Living.For CISCO s WBT projects, have collaborated with the graphic designer, writer team, and SMEs to deliver overall effective courses.Reviewed and mentored juniors in the team.Content Writer, 06/2009 to 05/2010Freelancing Chennai, Tamil Nadu, IndiaResponsible for developing technically sound and accurate technical courseware.Analyzed the learning needs and goals and then developed a delivery system to meet those needs. It included the development of instructional materials and activities and evaluating all instruction and learner activities.Organized material to research and complete writing tasks.Analyzed developments in the field to update instruction literature.Interacted with the SME to understand the technical aspects of the software.Ensured the quality and technical accuracy of the instructions in the instructor and student guides.Web/Software Developer, 05/2008 to 04/2009L M Technologies Pvt Ltd Chennai, Tamil Nadu, IndiaWorks effectively with the UX, QA, and product management teams during all stages of application development conceptualize, design, build, test, and release.To offer an excellent education that develops creative engineers and scientists.Perform other duties as assigned.Design, develop and manage a wide range of applications including web server architecture, maintaining custom Apache modules, managing proxy, and conventional web servers, and insuring web services.Perform software engineering using established development practices, tools, and processes for achieving robust software quality; including testing, configuration management, change management, and documentation.Web Researcher, 03/2007 to 06/2008IPFOnline Limited Chennai, Tamil Nadu, IndiaStudy customer information and demographics to purchases made to formulate suggestions for marketing and further research.Perform research on other companies and their services prices employees features etc. and make comparisons to be used to better products and services.Search for information regarding what customers want compared to what we offer.Prepare documents charts and graphs to be presented to concerned parties.Wrote surveys and questionnaires to assess customer satisfaction and suggestions.Used surveys on the web and through email and interpreted results accordingly.Tracked trends in the applicable market to determine current and future sales.EducationBachelor of Engineering Technology: Computer Science Engineering,Mohammed Sathak A.J College of Engineering - Chennai, India - 2006CertificationsCertified Project Management Professional (PMP)ITIL TrainedCertified Professional Scrum Master (PSM) IWeb Designing & Dot Net Trained |
