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Candidate's Name
Spring Grove, PA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceHomemaker and MotherSpring Grove, PAMay 2023 to PresentHomemaker and mother/caretaker of 2 little boysContact Center SpecialistWellSpan Health-York, PAAugust 2017 to May 2023Answering calls for Neurology deptScheduling and cancelling appointments.Working referralsSending medication refill requests and sending messages between patients and office/providers. Physician Office AssistantWellSpan Health-York, PASeptember 2016 to August 2017Checking patients in and outScheduling and cancelling appointmentsScanning documentsOpening and closing office dutiesPsychiatric AdminPennsylvania Counseling Services-York, PAMay 2014 to September 2016Administrative Assistant to PsychiatristChecking patients in and outScheduling and cancelling appointmentsPsychiatric referralsScanning documentsOpening and closing office dutiesOffice AssistantPennsylvania Counseling Services-York, PASeptember 2013 to May 2015Front office dutiesOpening and closing officeScanning documentsScheduling and cancelling appointmentsCheckin patients in and outEducationHigh school diplomaSpring Grove Area Shs - PAAugust 2003 to June 2007Skills Medical Office Experience Insurance Verification Office Administration Medical Records Medical Terminology Administrative Experience Medical Scheduling Medical Billing HIPAA Medical Receptionist Computer Literacy EMR Systems Patient Care Data Entry Epic Customer service Communication skills English Phone etiquette Data entry Computer skills Microsoft Office Microsoft Excel Organizational skills Microsoft Word Typing Time management HIPAA Epic Medical terminology Medical records EMR systems Microsoft Outlook CPT coding Microsoft Powerpoint Financial services Medical office experience ICD-10 Documentation reviewCertifications and LicensesDriver's LicenseJune 2021 to June 2025