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Click here or scroll down to respond to this candidatePROFILESr. Data AnalystSr. Business AnalystCONTACTEMAIL AVAILABLEPHONE NUMBER AVAILABLECERTIFICATIONSValue Innovation Certified in 2010SCRUM Master Certified in June 2014SAFe Agilist Certified in July 2015Business Analyst Certified in March 2018Emerging Leadership Certified in March 2022SKILLSData Reporting CognosSQL ServerDocuSignService NowMicrosoft ADOACHIEVEMENTSRecognized as Lead Business AnalysisRecognized as solution providing ConsultantMUJEEB ADHAMProfessional in Data Analysis & Business AnalysisEXPERIENCE1)NTT Data Inc, Client: Tokio Marine North America (TMNA Services) Bala Cynwyd, PENNSYLVANIADuration: September 2017 to Till Date2)NTT Data Inc, Client: State Farm Insurance Bloomington, ILLINOISDuration: September 2012 to September 20173)iGATE Technologies, Client: State Farm Insurance Bloomington, ILLINOISDuration: September 2007 to August 2012EDUCATIONBachelor of Engineering in Computer ScienceMaharaja Prithvi Engineering CollegeAnna UniversityCGPA: 75.80%(First Class with Distinction)Profile Sr. Data Analyst & Sr. Business AnalystAbout 15 years of IT experience in the complete spectrum of systems and application development cycle, including Business requirement gathering, Data Mining, System design, Application development, enhancement, deployment, maintenance, and support using .NET, JAVA, and Guidewire Hosted Applications.Analyze clients business requirements and processes through document analysis, workshops, and workflow analysis.Communicate clients business requirements by constructing easy-to-understand data and process models.Create Requirement document and communicate with business for Guidewire Billing Center ApplicationExperience in enabling Electronic Signature through DocuSign Application for internal department consumers like Agents Contracts, Purchasing, Creative Services, Human Resources and Access AgreementsLiaison between business and technical personnel to ensure a mutual understanding of processes and applications.Develop SQL Queries for Business Reports and create SQL Scripts for Data ExtractionExperience in facilitating Joint Requirement Planning (JRP) sessions with Business User Groups, conducting Joint Application Development (JAD) sessions with IT Groups and with Project teamCreate Functional Test Cases and User Acceptance Test cases from requirements gathered.Translate stakeholder requirements into different tangible deliverables such as functional specifications, use cases, user stories, workflow/process diagrams, data flow/data model diagrams.Experience in researching DocuSign capabilities and publishing White papers for the capabilitiesReporting Analyst activities that involve Publish Business Reports for Leadership utilizing Qlik VIEWProfessional ExperienceNTT Data Inc, Client: Tokio Marine North America (TMNA Services) Bala Cynwyd, PENNSYLVANIARole: Senior. Data Analyst & Senior Business Analyst - Duration: September 2017 to Till DateProject Experience1)Access PHLY Processing System (APPS)2)Actuarial DEV Support (ADS) & Cognos Reporting3)SPIRE Guidewire Billing Center - APPS Billing InstructionsResponsibilitiesManage requirements through the project lifecycle by establishing and maintaining agreements between the business area and the project team, incorporated feedback and obtained business area sign offCreate workflow diagrams and conduct Stake holders meetings to review the flow with the Project planning teamBuild the foundation for the development effort by capturing the business context - problem, current state, desired future state, objectives, business needs and impacted user groupsCreate SQL Queries for Claims Business to run the Claims Reporting.Coordinate with ETL team to utilize the stored procs developed and then generate files for VendorsProvide a Walkthrough session for business area, Development team and QA team to show case the various capabilities that APPS-Billing Instruction offersEnsure that quality business analysis standards are met as prescribed by IT Services through the effective implementation or use of approved processes, methodologies, and deliverables within the project deadlineReview test plans and test cases in ALM tool for usability testing to verify whether all the user requirements were catered to by the application.Attend defect review meetings, clarified requirements to the testing team if there was any ambiguity.Take ownership of assigned processes and systems, i.e., responsible for setting up new analytical tools and dashboards together with service managerSupport standardization and cross-functional collaboration across Brand & Sales Finance teams within the area of responsibilityConceptualize and build dashboards to surface trends in real timeIntervene as a Business Intelligence BA in all project phases to define systems scope and objectives for implementing systems that achieve business goals, devises more optimal systems and processes.Communicate and coordinate interactions between IT, the business users, and customers regarding systems and Application changesCollaborates with key business stakeholders in developing and maintaining technology roadmapProvide reporting analysis design assistance to production support teamsCommunicate and coordinate interactions between IT, the business users, and customers regarding systems changesInteract with IT management regarding work assignments and statusDocumented Business requirements in Business Requirements document (BRD) for Property & Casualty - Personal and Commercial insurance lines: Workers compensation, Homeowners, General Liability.Actively participated in JAD sessions for overcoming project issues relating to data processing, user interface, and downstream system interactions.Performed complex SQL queries for retrieving data from the database, generating ad-hoc reports, and conducting data validation testing.Worked with Billing Center integration requirement with Docs and Forms, Billing Center, Customer Data Hub, Risk Report, Portfolio management, Analytical systems and Defining rules and requirements.Conducted controlled brainstorming sessions with project focus groups and documented business requirements with wireframes and mockups to explain in detail the business implications and impacts.Obtained Data requirements, identified data sources, determined the content of data fields, and created Data Mapping Documents and performed Data Extraction using SQL queries.Carried out defect tracking using Clear Quest, wrote Test Cases and performed User Acceptance Testing.Responsible for preparing Business Requirement Document (BRD), Functional Requirement Document (FRD) and then translating into functional specifications and test plansAssisted in the development of project definitions, project scope, cost/benefit and risk analysis, work plans, daily and weekly progress reports, and presentations.Provided process improvement initiatives to promote efficiency within Application processing, underwriting, closing, and meeting Service Level agreements.Assisting QA team in creating test cases and running through requirements for Development cycleAssisted in documenting User Manual and facilitate UAT for testing AQS and Rapidsure Policies and provide follow up to resolve the issues.Extensive knowledge in Preparing release notes for Enhancement and Data fix Releases.Involved in Interview process for recruiting new Business Analyst and Data Analyst for Account.Mentor the newly joined BAs and DAs. Monitor the workflow. Review the deliverables.NTT Data Inc, Client: State Farm Insurance Bloomington, ILLINOISRole: Senior Business Analyst & Technical Team Leader - Duration: September 2012 to September 2017Project Experience1)Electronic Signature Via DocuSign2)DC9 Technical Platform Build Open-Source tools3)External Reporting EPLI ConversionResponsibilitiesEngage with business area for Engagement process that delivers the Document of Understanding (DOU) between business Area and eSignature Vendor.Manage requirements through the project lifecycle by establishing and maintaining agreements between business area and the project team, incorporated feedback, obtained business area sign offUse Visio to create workflow diagrams and conduct Stake holders meetings to review the flow with the Project planning teamBuild the foundation for the development effort by capturing the business context - problem, current state, desired future state, objectives, business needs and impacted user groupsDevelop a Demo session for business area and show case the various capabilities eSignature offersEnsure that quality business analysis standards are met as prescribed by IT Services through the effective implementation or use of approved processes, methodologies, and deliverables within project deadline.Present burn down charts to demonstrate the work left and to calculate the velocity of the project.Review test plans and test the final application for usability testing to verify whether all the user requirements were catered to by the application.Attend defect review meetings, clarified requirements to testing team if there was any ambiguity.Generate eSignature Reports from Reports available in the application and publish the reports by Qlik View Reporting toolInteract with the Subject Matter Experts (SMEs) and Stakeholders to get a better understanding of client business processes and gather business requirements using requirements workshops, business process descriptions and JAD sessions and actively worked on documenting the same.Understands and provides technical interpretation of solution components to business functionalityAnalyze existing business functionality and defines the functional requirementsCreate use case document(s) to represent critical functionality to be implemented during the releaseConduct requirements Lync Working sessions with key business stakeholders.Develop a roadmap that reconciles the requirements of the business partners and the constraints the project is facing from either a technical or resources perspectiveMeet with the project discipline leads such as security analyst, business analyst, communication analyst, installation specialties and holding meetings to resolve competing prioritiesUnderstanding the implications of new issues, risks and dependencies and make corresponding changes to Release plan and Data fix planReview risk/dependencies and phased implementations/iterations focusing on legislative, financial, and business issues also taking in account other project initiatives that could impact implementation datesDevelop and document Implementation Test Plan and Test SummaryResponsible for creating the implementation test environment and supporting all implementation testing including defect resolutionDevelop and document procedures to implement to production, including but not be limited to implementation to production schedule, detailed checkout procedures, back out plans and creating task for successful implementationResponsible for compliance/final recommendation (Change Agent) of change records.Identify issues with the environment and take proactive steps with the concerned group to resolve issuesMentoring the offshore team that has team strength of 14 Techs, Provide technical Solutions to them. Conduct Weekly status Meetings.Co ordinate with counterpart to generate tasks for offshore and interact with client for the Requirements and Design phasesParticipated in discussions with architects, business analysts and user group to define business needs and architect new and modified enterprise services.Coordinated with other team business analysts to prepare the design and deployment diagrams for Enhancement and Support Projects.Prepared program specification documents as per the high-level designCreating DMS Screen for Business Partners. The Screens has option to Add, Edit, replace and DeleteDeveloped and reviewed source code in COBOL, PLI, CICS, DB2, JCL, VSAM, and DB2 Stored ProcsCreating TEST JCL in VMIPLEX environment and Production JCL for all the Regions, verify the syntax with JOBSCAN Tool. Fix the errors reported by JOBSCANCreating the Message queues to communicate with the IMS ProgramsRequirements and Analysis: Interacting with the client to discuss the requirements of the project, clarify any queries regarding the functionality.Involved in Unit Testing of DMS screens using IMSMENUDesign Creation and Coding (IMS DB and DC, COBOL, EPLI, REXX)Used BMC Products like BMCUNLOAD, QUIESE, STROBE, BMC Image Copy Performance Monitoring.iGATE Technologies, Client: State Farm Insurance Bloomington, ILLINOISRole: Business Analyst & Technical Team Leader - Duration: September 2007 to August 2012Project Experience1)Electronic Signature Via DocuSign2)External Reporting EPLI ConversionResponsibilitiesEngage with business area for Engagement process that delivers the Document of Understanding (DOU) between business Area and eSignature Vendor.Provide DocuSign Solutions to Insurance Agents and CustomersAssisting the developers/QA in run through the requirements for Build of functionalities/creating Test Strategies and Test plans to provide a head start in Smoke Test after Each Build.EducationDegreeBranchYear of PassingName of the College / InstituteName of the UniversityPercentage / cgpa / GradeBachelor of Engineering in Computer ScienceComputer Science2006Maharaja Prithvi Engineering CollegeAnna University75.80%(First Class with Distinction) |
