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Click here or scroll down to respond to this candidateMILITARY:Food & Nutrition Specialist, United States ArmyMulti-Channel Communications Specialist, United States Army National GuardCandidate's Name
EDUCATION:Governors State University, University Park, ILMaster of Health Administration (MHA)Master of Health Informatics (Candidate)Bachelor of Health Administration (BHA)Long-Term Care Administration (LTCA)Lean Six Sigma Green Belt (LSSGB)Grant Writing CertificateCAHME AccreditationU.S. CitizenPROFILE:A leader with years of experience in an organizational environment. Highly adept at developing and implementing standard practices and procedures for the improvement of organizational goals. Efficient in organizational management and performance improvement.EXPERIENCE:Health System Specialist, Executive Assistant, and VA DoD Sharing Coordinator Department of Veterans Affairs, Veterans Health Administration, Huntington, W.V. August 2022 to Present 40 Hours Weekly GS 12Executive Assistant to the Chief of Staff (COS). Liaison between the Office of the Director, Chief of Staff, Associate Director, and the Associate Director for Patient Care Services providing advice and guidance for a wide spectrum of managerial areas regarding administration at the Medical Center.Translates the executive office objectives in a manner conducive to the successful implementation of the Medical Centers goals and vision.Initiates and prepares written materials (e.g., reports, memos, letters, resolutions, technology, PowerPoint, etc.) to document activities and provide written reports.Oversees, reviews, and provides change management of facility by-laws.Provide technical review and assistance to clinical service chiefs for On-going Professional Provider Evaluations and Focused Professional Provider Evaluations.Assists the Chief of Staff in developing and implementing executive career field performance plans and pay goals for clinical service chiefs that are relevant, achievable, and aligned with Facility, VISN, and VACO goals.Responsible for ensuring competency and proficiency assessments are completed for services who report to the Chief of Staff. Assists clinical service chiefs.Aids the Chief of Staff and clinical service chiefs with the interpretation of regulations and requirements from accreditation and oversight bodies.Responsible for human resource actions under the scope of the Chief of Staff Office such as physician recruitment and pay boards, disciplinary actions, and performance reviews.Formulates policies and operating procedures, ensuring compliance with VA regulations, statutes, and the standards and requirements that impact clinical ops.Supports and advises the Chief of Staff, clinical service chiefs, and administrative personnel for training, direction, guidance, and assistance with management/admin.Attends and participates in meetings as the representative for the Chief of Staff to convey and/or gather information.Coordinates, implements, and monitors programs and activities to deliver services in conformance with established guidelines.Serves to collaborate, facilitate, and sustain effective businesses and jointly supportive relationships on all matters related to joint healthcare initiatives and activities between VHA and the Department of Defense (DoD). Sharing agreements provide a written structure to exchange clinical and non-clinical resources between VA and DoD medical facilities and are established to support increased patient access to medical services, promote improved efficiency by reducing duplication of services, and encourage sharing medical facility space.Public Health Advisor, Department of Health and Human Services, Office of the Secretary of Health and Human Services/ASPR, Schaumburg, IL. June 2021 to August 2022 40 Hours Weekly GS 13Represents Assistant Secretary for Preparedness and Response (ASPR)/Emergency Support Function at State Local Territories and Tribes (SLTT) Emergency Operation Center's (EOC)Supports Public Health and Medical (PH&M) situational awareness, needs assessment, planning, resource coordination, and related information requirements based on the nature of the emergency at hand.Assists SLTT in developing requirements for deployment of proper Federal resources to meet the needs of a jurisdiction requesting Federal assistance; drafting scopes of work and cost estimates for mission assignments during Stafford Act declarations; and collecting, analyzing, and sharing relevant operational information to assist in forecasting anticipated resource and legislative regulatory requirements.Assists with PH&M assessment and needs generations, validation, prioritization, and Mission Assignments (MA) processes in close collaboration with FEMA, federal ESF leads, and SLTT PH&M authorities, as appropriate.Strong ability to build relationships, establish communication channels and conduct liaison activities with SLTT EOCs and PH&M agencies.Facilitates situational awareness and exchange of information in multidirectional avenues to help promote a common operating picture (COP) and a unified response plan.Participates in the after-action reporting process of teams and the development of after-action reports including critical evaluation of field operations, team performance, operating policies, and treatment techniques, and ensures findings are addressed in operational plans.Field Manager, Department of Commerce, Chicago, IL. February 2020 to June 2021 40 Hours Weekly GS 12Responsible for Northern Illinois (48 counties) and Iowa (99 counties) field operation, which is the largest region.Directly supervise approximately 34-37 Census Field Supervisors, approximately 500 interviewers, and interchange stake of 11-17 office support staff; people management and onboarding staff aligned with HR process and diverse culture.Provided an accurate account of census data of approximately 6900 households in Northern Illinois and 3500 homes throughout Iowa despite many challenges such as COVID- 19, reluctant respondents, and civil unrest.Accomplished the 2nd placement throughout the region and received accolades.Provided group and individual training; performance management, team building, monitoring daily assignments; succession planning, influencing, and prioritizing supervisors and team leaders work.Maintain effective public relations with the community within the office boundaries, such as the local news media, community leaders, executives, organizations, and local government officials, analytical thinking, and anticipating potential conflicts situations for proactive management and solutions.Establish an effective working relationship with traditionally hard-to-enumerate populations or with specific populations indigenous to the area within the office boundaries, which the incumbent is responsible for, including those with unique cultural community, religious, or other characteristics, results-driven.Assure specific levels of quality, quality improvement, and progress of field operations are being met through analysis of various reports, observations developed strategies and handling of confidential information and data sent to senior-level management.Review and analyze cost, quality, and progress reports to assure operation-supported projects and objectives are conducted within prescribed time/allocations, goals, quality, priorities, and cost-efficient standards.Director Volunteer-Healthcare, Community Health Awareness West Suburban Neighborhood Dev.-, Maywood, IL. May 2006 to May 2019 10 Hours WeeklyRendered administrative, operational, and project management, coordination, and risks of healthcare programs and projects within an underserved multicultural community, through knowledge, social media, and news reporting by applying organization terminology, procedures, and standards. Point of contact (POC) for project information, for internal and external stakeholders.Proven track record of achievement to bring workable insights to clients through the implementation of internal and external communications strategies accomplishing public relations in collaboration with partners.Conducted development, implementation, and evaluations of organizational business plans with others focusing on significantly increasing revenue through strategic management skills, presentation skills, multi-task and project management, monitoring and completing reports to board members, and grant writing.Professional skills using judgment in interpreting technical policies, and procedures problem solving, knowledge, innovation, resilience, influence, creativity, providing solutions, change management, and strategic planning.INTERNSHIP:Office of Corporate Compliance, John H. Stroger, Jr., Cook County Health, Chicago, IL. October 2019 to December 2019 25-30 Hours WeeklyResearch, analyze, interpret, and review laws, policies, regulations, procedures, and information concerning incidents and breaches. Collect and applied factual information and complete written report and or project for presentation for application to that specific situation through data collectionResearch, review, and modify a series of compliance projects sent throughout the health system as a component of the health system communication news and edification platformDevelop inculcative promotional materials and reference guides to be distributed to key clinical departments to ascertain compliance and best practices. Completed daily reports through email and daily meetings.Avail in the engendering of templates to standardize sanctions through strategic thinking through verbal and written communicationCreated and wrote compliance newsletters, brochures, screensavers, and special projects to enhance and develop communication and training.Organize, proofread, edit, and update materials for clarity, correctness, and standard policies and proceduresDeliver compliance awareness and education through various modalitiesOffice of Accounting and Finance, MacNeal Hospital, Berwyn, IL. August 2014 to December 2014 25 Hours WeeklyCompleted, compiled, and analyzed reports, reconciliations, financial data, and financial management.Created financial reports, processed journal entries, performed accounting corrections and maintained accounts through professional judgment. Controlled accounts payable, and accounts receivableEXPERIENCE:Contract Management Director and Patient Services Manager, Metro South Medical/Morrison, Blue Island, IL. January 2008 to March 2009 40 Hours WeeklyManaged and was accountable for the successful operation of the Nutrition & Food Services department and patient services through effective communication and succession planning to develop business acumen.Used proactive, change management expertise and best practices. Trained, scheduled, mentored, and supervised a motivated staff of 30-32 per shift.Conducted compliance audits (HIPAA), OSHA, FDA, HACCP, cost control, completed corrective actions, vendor management, and restructured performance improvement programs for business operationsImplemented strict budget commitments, financial information, reports, and balance sheets (GAAP).Adhered to timelines, goals, and training necessary to carry out tasks in the operational plan, including personnel equipment and supplies resources.Strengthen customer service and remain customer-focused through quality assurance and having an inclusive culturally diverse talented staff.Broker, Stegall & Associates, Willowbrook, IL. May, 2005-May, 2008 40 Hours WeeklyAnalyzed and evaluated commercial and residential properties for clients in an aggressive initiative with professional discipline, techniques, and interpersonal skillsUtilized confidence, abilities, and resources and developed a strong network, lead, building, negotiating, results-driven, and customer focusPerformed independently, but was team-focused: negotiated with professionals in the private sector with flexibilityNegotiation intermediary, completed the comparative market analysis, and marketing.Proficient in Online Management SystemsContract Management Area Manager-Multi-unit, Sodexo/Chicago Public School, Chicago, IL. May 2003 to May 2005 40 Hours WeeklyAchieved excellence in 18 Chicago Public School cafeterias through effective management.Cultivated, inspired, and trained 18 managers, 185 full-time and 5-7 part-time employees, and led teams.Improved net revenue by more than 11% through the development of a food service initiative, accountability, and capital managementEvaluated procedures, and implemented operational improvements, best practices strategic change, vision, conflict management, teamwork, and cooperation.Monitored operational budgeting, financial planning, daily and weekly reporting, and analysis.Conducted training, meetings, and special events, and delivered presentations.Maximized efficiency and compliance with FDA, HACCP, OSHA, state, federal, local, and company guidelines and regulations.Attained area awards for quality service, sanitation, cost control, and increased annual net profit for two consecutive years.SOFTWARE:SharePointMicrosoft Office Suite/TeamsTechnical Knowledge Use- System Programs/Federal GovernmentHONORS:Upsilon Phi Delta GSU Chapter Honor Society-President 2015-2015Upsilon Phi Delta GSU Chapter Honor Society-Vice President 2014-2014Deans List 2012-2014SALUTE Veterans National Honor Society 2012-2014LEADERSHIP:Student Leadership Award-Program of the Year 2014-2014Student Veterans of America, Chicago and National Leadership Summit 2014-2014Member, Veterans Advisory Committee 2013-2014Vice President, Student Health Care Management Association 2013-2014Vice President Student, Veterans Organization 2012-2014PROFESSIONAL AFFILIATIONS:American College of Healthcare Executives 2012-2019Krannert School of Management -Entrepreneur Boot Camp for Veterans 2010-2010 |
