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Typing-RemoteContact InformationStreet Address Rutherford Cir.Birmingham, ALPHONE NUMBER AVAILABLEEMAIL AVAILABLEProfessional SummaryReceptionist skilled in management front desk operations, coordinating appointments, and handling high-volume calls with professionalism. Demonstration exceptional time management and problem-solving abilities,enhancing customer satisfaction by resolving issues promptly and improving service efficiency. Adept at independent work seeks to leverage attention to detail in remote typing positions.Employment HistorySWA, Birmingham, AlabamaManaged front desk operations at SWA, ensuring seamless customer serviceCoordinated appointments and maintained schedulesHandled high volume calls with professionalism and courtesy Resolved customer issues, improving overall satisfaction Eager to master new skills and contribute positively to team goals Author/PoetCrafted compelling narratives as a published Kindle author Collaborated with online communities for book promotion Innovatelly navigated the self-publishing landscape Analyzed reader feedback to improve subsequent works Certified MHSWLed visionary initiatives in mental health careApplied detail-focused strategies in patient assessments EducationBusiness administrationITT tech, Bessemer, AlabamaSkillsTime- management, types over 50 wpm with 98% accuracy, strong organizational skills, great customer service, attention to detail, works well independently |