Candidate Information Name Available: Register for Free Title Customer Service Call Center Target Location US-GA-Eastman Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Candidate's Name
Eastman, GA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLECustomer service representative with a passion for delivering outstanding service to customers. Skilled in active listening, problem-solving, and conflict resolution. Proficient in customer relationship management (CRM) software and experienced in handling high-volume call center environments. Able to work well under pressure. Looking to leverage my skills and experience to contribute to a dynamic customer service team.Work ExperienceProduct ExpertIntuit TurboTax Live - RemoteDecember 2023 to May 2024Answered multi phone linesAssisted customers with Tax productsAssisted customers with tax questionsEntered data into turbo tax data baseCustomer Service ManagerCheema Motorsports - Eastman, GAMarch 2022 to November 2023Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.Resolved customer issues quickly to close deals and boost client satisfaction. Resolved problems with high-profile customers to maintain relationships and increase return customer base.Receptionist/Office ManagerCrowes Transmission & Auto Sales - Eastman, GAJanuary 2017 to February 2022Resolved customer complaints while prioritizing customer satisfaction and loyalty. Took ownership of customer issues and followed problems through to resolution. Kept accurate records to document customer service actions and discussions. 911 Dispatcherdodge-wilcox E-911 - Eastman, GAJune 2011 to September 2016Dispatched emergency calls to correct personalAnswered emergency calls, assessing the situation, and dispatching appropriate emergency services such as police, fire, or medical assistance.EducationGEDdodge county high school - Eastman, GAMay 2000Skills multi tasking problem solving Communication skills CRM Software Database management Customer service Sales Customer relationship management Call centerCertifications and LicensesDriver's License