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Click here or scroll down to respond to this candidateCandidate's Name
Middleburg, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceCredit Card SpecialistUSAA Bank-Ttec - RemoteMarch 2023 to October 2023Remote position. Serviced Military affiliated members and their families, with their credit card accounts. Filed transactions under Dispute and fraud claims daily. Respond and send fraud alerts for potential treats. Immaculate customer care. Provided special knowledge and assurance with accounts. Self assist with trouble shooting system and equipment in order to continue to assist. Class D Security OfficerUniversal Protection ServiceJanuary 2021 to December 2022Surveillance property throughout shift. Observe and report any issues. Daily reporting. Traffic and Semi Truck check in station.Secure warehouse, employees as well as products on trucks. Verify all bills inbound and outbound. Escalate issues with high pressure situations in an urgent manner. Caregiver/CompanionAdonia SupportsJanuary 2019 to December 2020ADP, persons with disabilities. Specialized with Alzheimers patients, autistic and standard disabilities. CPR Certificate. Certified to give prescription medication. HIPAA Knowledge. Quarterly medical coordinator meetings for patience. Assess case notes daily for State and employer accuracy. Sales RepresentativeCall Center - BernardsJanuary 2019 to December 2019Inbound sales of Spectrum Internet Services. Sell and provide knowledge on devices. Sell different ranges of cable packages, cellular/mobile devices and bundled plans. Communication and team building skills and meeting individual and department goals for company goals and personal quota. ProcessorOne Call Care Management Workers Comp.January 2018 to December 2019Medical Bill coding . Managed billing insurance adjusters, requested items within patients coverage for insurance. Take orders for medical supplies, hearing aids and accessories, respiratory supplies, and accessories,therapy,exams, custom cast's, etc. Procuring written authorization for all supplies shipped and ordered. Order items for drop shipment from vendors and distributors, adjusters, case managers and MSCs Sales Representatives. Explain services to new patients. Daily contact with Doctors offices, Insurance adjusters, Patients, and DME companies.EducationHigh school diplomaOrange Park High School - Orange Park, FLAugust 2011 to May 2015Skills Workers' compensation Telemarketing Inside sales Working with people with disabilities Surveillance Sales Security Caregiving Warehouse experience Working with people with developmental disabilities CPR Communication skills HIPAA Mobile devices Leadership Organization Workers' compensation law Working with people with autism Alzheimer's care Medical billing Dementia Care Microsoft Outlook Technical Support Medical Records Negotiation Home Care Android Desktop Support Credit Analysis Accounting Employee Orientation Microsoft Powerpoint Active Directory Accounts Receivable Microsoft Windows EMR Systems Help Desk ManagementCertifications and LicensesClass D SecurityCPR CertificationFirst Aid CertificationArmed Security LicenseLife Insurance License2-14Life & Variable Annuitylicense |
