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EMAIL AVAILABLEPHONE NUMBER AVAILABLE(Cell)SUMMARYCustomer-focused Quality Assurance Analyst with demonstrated success in delivering quality products. Ability to Identify defects thru aggressive functional, ad-hoc and regression testing. A team player that adapts quickly to change and effectively manages priorities. Great Problem solver, detailed oriented, extremely organized and a quick learner. Successfully able to multi-task.TECHNICAL SKILLS:Software Installations Bugzilla (Defect Tracking Database) OnTime 2010Pervasive 2000i Database Creations/Query SQL Server MngmntMultiple Environments Testing VM Ware Visual SourceSafe 6.0Identify Defects Java Source Code ManagerVSS Tracker Remote Desktop EcommerceMicrosoft Visual Basic 6.0 HP Quality Center (HPQC) Quick Test Pro(QTP)Process Evaluation & Revision TFS Digital Doc (DDS)VS2010 MTM(Microsoft Team Mngmnt) JMeterService Manager Change Gear JSONsSelenium Rest API XMLCoded UI Postman Azure Dev Ops(ADO)JIRACOMPUTER KNOWLEDGE:Microsoft Word Microsoft Excel Microsoft Project Microsoft PowerPointMicrosoft Publisher Microsoft Outlook Microsoft Access QuickenTime Manager Project Costing Internet Explorer Netscape 7.2SAP (Time Tracking) Lotus Notes Firefox/Mozilla PuttySnag-IT On-Time 2007 Support (Time Management) Google ChromeGreenshot Grindstone Footnotes SharePointVisio Slack Confluence Work DayPROFESSIONAL EXPERIENCEPULTE HOMES, Tempe, AZ September 2022 - presentSenior QA Engineer IIIAs a member of the QA Salesforce team at Pulte Homes, work closely with Development, SA, and Business to perform analysis, test design, script execution and documentation task to support new development, enhancements, and maintenance of the companys systems. Communication and collaboration with business and Edge application owners to ensure that all functional areas are covered.Lead and provide quality assurance testing for moderately complex applications, websites, databases, data, systems integration, reporting and processes.Create and execute data plans, test plans, test scripts based on Business Requirements and acceptance criteriaUpload/maintain testing scenarios and status in Azure Dev OpsLead and implement defect management solutions of applications, systems, databases, and websitesLead scrum activities such as sprint planning, story grooming, bug triage, retros, and demos.Reviews application features and functions and verifies test automation solutionsPerform SQL queries for back end validations to ensure desired resultsPerform SIT, regression, end-to-end, and UAT testingLead release management for all sprints.Identify all testing roadblocks and escalate where neededProvides escalated (tier 2) application support including on-call (after hours, weekends, holidays) for priority issues.Troubleshoots complex production issues. Evaluates and follows through on issues and problems until resolution or escalation.Function as Project Quality lead, providing training and technical guidance to less experienced QA engineersCreates and updates project quality artifacts using disciplined processes, procedures and standards.Leads or participates in internal initiatives for the implementation, use, and improvement of processes, procedures, guidelines, and metrics for the quality team or IT organization.Provides technical leadership and mentoring to less senior members on and off the team.Consults with other teams regarding technology solutions for business needs and/or problem resolution.WIPRO/TEKSYSTEMS April 2021 January 2024IT QA Lead/Test Coordinator ContractorClient NIKE Portland, ORWork closely with the Business, Development and QA team to ensure all testing efforts are completed in an efficient and timely manner. Collaborating and communicating with Business,ContProject Managers and Developers to identify scope, defining test strategies, and timelines in order to lead the testing efforts to provide a successful outcome in an agile/scrum environment.Ensure deliverables are aligned across multiple projects and programsInteract with stakeholders involved in projects to identify scope of projectCoordinate and communicate across projects and their interdependenciesCommunicate project/program timelines effectivelyLead all testing efforts for E2E/SIT, Regression and UAT for multiple projectsIdentify resources, timelines, tools, software needed to bring project to completionWork with management and team to review requirements, functional specifications, user stories acceptance criteria to ensure coverage for all phases of testingProvide traceability and signoff of testing coverage for all phases of testing cyclesSchedule test cases and verify accuracy of test execution for all phases of testing cycles and ensuring documentation is provided.Oversee SIT/UAT and support WIL daily execution testingCreate queries, test plans and weekly test execution plans for each test phase E2E, SIT, Regression and UAT in JIRA or Azure Dev Ops for multiple projects.Create dashboards in JIRA/Azure Dev Ops for multiple projectsUpload/maintain testing scenarios and status in JIRA/Azure Dev OpsCreate/maintain confluence project page to include weekly updates for project visibilityWork closely with business and tech test leads to maintain data matrixTroubleshoot testing issues with DEV, business and project management for resolutionsFacilitate daily scrum stand-ups meetings for multiple projects.Facilitate bug triage sessions, review bugs and assign, and track process to provide updates.Identify all testing roadblocks and escalate where neededMonitor and measure test progress to ensure all milestones have been met across various projects and programs as needed.PARIDIGM Technology Scottsdale, AZ May 2019 to April 2021IT Lead QA Analyst ContractorClient APS, Phoenix, AZ December 2019 April 2021As a member of the SCORE team at APS, work closely with Development and QA team to perform testing efforts in Maximo and Edge applications. Communication and collaboration with business, Edge application owners to ensure that all functional areas are covered.Create and execute data plans, test plans, test scripts based on Business RequirementsGathering and documenting business and technical requirements as neededLead the testing efforts for E2E, Regression and UATPerform integration, regression, end-to-end, and UAT testingManage, and review test scenario and test case prior test to execution and oversee execution phaseCreate and/or review all quality assurance documentationProvide guidance for software quality assurance process and proceduresAttend, initiate and host various project meetingsContReview, track and monitor all required IT project documentsEnsure that the QA documentation that requires approvals are completedEnsure defects are triaged, tracked and dispositionedReview requirements, Test plan strategy, traceability matrix, and detailed test casesProvide manual testing as needed.Ensure a Quality Assurance repository is available for the project and all requirements, test cases, and defects are documented/assigned /tracked and placed in ADOProvide status reports for testing activities including test case development progress, test execution progressProvide status reports for defectsIdentify, resources and manage testing teams across various business units in support of testing goalsIdentify and define scope of testing within the context of each release or deliveryEnsure necessary test cases and required test bed is created/written to support the testing efforts and organizations quality standards for the Regression testing phase or initiativeCoordinate with outside or interfacing systems to ensure adequate testing of integrating systems is achievedWorking with and managing the work and assignments of a test coordinator to ensure they are in alignment with the testing efforts, initiatives and responsibilitiesCollaborates and communicates with Project Managers and Business Analysts to conduct requirements analysis, defines test strategies, and designs and leads the execution of outcomesReports and documents technical issuesIT Lead QA Analyst ContractorClient - MEDPRO, Fort Wayne, IN (REMOTE) May 2019 December 2019Work closely with Business, Development and QA team to validate database transformations. Collaborating and communicating with Business, Project Managers and Developers to conductrequirement analysis. Defining test strategies, and designs and lead the execution of outcomes for the QA team.Create and execute data plans, test plans, test scripts based on Acceptance Criteria and Business RequirementsReview mapping documents to identify data output and data transformations expectedPerform ETL Testing to ensure that source data has been loaded to target after business transformationCreate basic and complex queries per mapping document to validate data outputPerform Manual, Integration and Regression testingExecute test cases in Micro Focus and document all results associated to testing effortAnalyze and review testing results with Business and Development teamCreate all issues found in JIRAInterpret Business requirements to develop negative and positive test scenariosPublish and communicate test results and test plan status to track and report testing milestones.Create/update all QA status reports and testing matrix for management reportingContWork closely with Business to identify project testing requirements, scheduling and time frame of completionParticipate in daily scrum meetings, sprint planning and team lead meetingsExercise independent initiative, maintain accuracy and quality while meeting goals and deadlinesPerform regression testing on all areas of applicationMontek Systems - Scottsdale, AZ February 2019 to May 2019Sr. QA Analyst ContractorClient - Business & Solutions, Scottsdale, AZWork closely with Development and QA team to validate data results from Mainframe system to complete New Reports created in a timely manner. Document all testing efforts and issues found in TFS.Work closely with business to identify requirements of new reportsCompare the new report parameters to the parameters documented from the mainframeIdentify and create bugs in TFSWork closely with developers to understand issues and problem solveCompare Mainframe reports to New Telerik Reports for data output and ensure that all requirements have been metUser Acceptance TestingUpdate all documentation related to testing in SharePointThe MAXIS Group Scottsdale, AZ January 2016 - February 2019SR. QA Analyst ContractorClient - Dept of Transportation (ADOT), Phoenix, AZWrite and evaluate test plans/scripts based on requirements, acceptance criteria and clients' specification for a .Net application. Perform manual and automated testing in an Agile/Scrum environment using QA Practices and Procedures throughout the Software Development Life Cycle.Identify and Investigate issues and proactively seek solutions. Act as Scrum Masters representing the Finance Team of the MVM projectCreate and execute data plans, test plans, test scripts based on Acceptance Criteria and Business Requirements in Microsoft Test Management (MTM)Work closely with business to identify business needs and objectives based on requirements and processGather and document technical and business requirementsParticipated in creating use cases and business process diagramsParticipate in Design Sessions with developers to capture and document testing requirements based on design and functionality per acceptance criteriaInterpret Business requirements to develop negative and positive test scenariosIdentify stable areas of application to create Automation Test scripts for Coded UI automation testingContPublish and communicate test results and test plan status to track and report testing milestones in TFSWork closely with developers to evaluate testing results and troubleshoot issues in testing efforts and assist in Production supportCreate data using Postman to validate functionality of data population to correct areas of financial applicationAPI testing using Postman by testing the collections of APIs and checking if expectations are met for functionality, reliability, performance and security and returns the correct response. Also troubleshoot errors and make corrections as needed.Perform Manual, Automation, Integration and Regression testing on various areas of the applicationConduct Performance Testing of all areas of application and ReportsPerform smoke test against various environments to ensure functionality after scheduled buildsWrite and run SQL queries to test and validate data to ensure desired resultsDocument all defects and issues found based on performance and functionality in TFSMonitor Batch Jobs ran on a daily basis, report issues and work with dev team to resolveWork with Development on configuration setup as neededCollaborate with Developers to identify features and enhancements of product per business request found in UATWork closely with Business Unit to complete User acceptance testing and identify functional issues.As Scrum master lead planning Sessions which includes identifying sprint deliverables and work with Dev to groom and point user stories.As Scrum Master provide demo during sprint planning sessions of all new development completed each sprint to business and upper management.Lead daily stand up scrum meetings for finance team, Identify impediments and perform breakout sessions to identify solutionsAs Scrum Master for Finance team using TFS, provide status reports, testing metrics and sprint deliverables to upper management.Work with cross functional teams to gather requirements and ensure that all requirements relating to finance are metSubject Matter Expert (SME) on the MVM financial applicationContract Professionals (CPI), Scottsdale, AZSr. QA Analyst - Contractor March 2013 December 2015June 2012 August 2012Client - DEPT OF EDUCATION, Phoenix, AZWrite and evaluate test plans/scripts based on requirements and clients specification for a .Net application. Perform manual and automated testing in an Agile/Scrum environment using QA Practices and Procedures throughout the Software Development Life Cycle.Create and execute data plans, test plans, test scripts, and test cases based on Business RequirementsCreate Test Cases in Microsoft Test Management (MTM)Publish and communicate test results and test plan statusContParticipate in software design discussions, reviews and test strategy sessionsWork closely with Business units to identify and write business requirements to prioritize task and ensure goals and objectives are met.Participate in Code Reviews for Development to identify testing strategiesWork closely with developers to define testing results and trouble shoot issues identified in testing effortsTriage production support issuesand work with Development team to resolve the issuePerform Functional (White Box) and Black Box testingPerform Manual and Automated testingPerform Integration TestingCreate data needed for testing scenariosValidate data in SQL using basic and complex queriesPerform regression testing on all areas of applicationDocument all issues in TFSScrum Master for any given sprint which includes coordination of testing efforts for team membersReview Stored Procedures and Component changes for testing purposes in DEV, QA Test environment and UAT environmentsJSON creation and Data creation via API TesterXML File Generation for testing purposesWork on various projects cross functional teamsCreate RFC documentation for Change RequestParticipate in Change Request Process and coordinate validation of changeCollaborate with Developers to identify features and enhancements of product per business requestPerform shoulder checks with business units for completed product fixes, changes, and enhancementsWork closely with Business Unit to complete User acceptance testingCOMFORCE, Tempe, AZ August 2012 March 2013Sr. UAT Software Analyst - ContractorClient TSYS, Tempe, AZContWrite and evaluate test scripts based on requirements and clients specification for a credit card applicationCreate data plans, test plans, test scripts, and test cases based on Business RequirementsPerform Functional (White Box) and Black Box testingPerform regression testing on all areas of applicationsDocument all issues in QTPWork with Business to identify business need requirementsAd Hoc TestingContASPEN-SYSTEMS, INC., Phoenix, AZ September 2007 June 2012QA AnalystManually testing window-based Accounting Software system including Ecommerce(.net) and CreditCard Applications. Working closely with Clients and Developers to ensure specifications are met and accurately identified in specs. Verifying results through manual and ad hoc testing while documenting results in an On-Time bug tracking system.Writes, executes, and maintain test Plans, functional test scripts, and test data used in testing processIdentifies software requirements based on client need and ensures that expected results are met.Analyze System requirementsPerforms hands-on manual functional and nonfunctional testingPerform Integration TestingPerform User Acceptance TestingEnsures that data is distributed correctly to all tables in sql.Identifies all software defects thru extensive testing and QA processes.Performs problem reporting and issue resolution of software thru defect tracking system.Work closely with programmers in troubleshooting issues and resolution identified in testingContinually develops understanding of system, QA best practices, tools and methodologies.Accountability for the final product and testing process.Perform regression testing on all areas of applicationPerform Ad hoc testing on a multiple platformQueried database creating reports using SQL Server ManagementReview release notes for accuracy and clarity.Provide documentationSupport End Users in validating the requirements of each releaseACADEMIC BACKGROUNDGrand Canyon University (Phoenix, AZ)Master of Science in Information Technology ManagementGraduate September 2021PARK UNIVERSITY (Luke AFB branch)Bachelor of Science Degree in ManagementBachelor of Science Degree Management/Computer Information SystemsGraduated Cum LaudeCERTIFICATE OF COMPLETIONWeb/eBusiness Testing |
