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I have over 15 years of experience in administrative support. I excel in time-sensitive and high-pressure environments, possess exceptional communication and customer service skills, and work well in teams.PROFESSIONAL EXPERIENCECardiac Monitor Technician St. Francis HospitalHartford, CT September 2022- PresentMonitor patient heart activities and interpret heart rhythm.Perform medical documentation and maintain accurate records of patient information, including alarm settings and patient demography.Communicate with nurses and physicians to provide timely and accurate information regarding patient status and change to deliver high-quality patient care in a clinical setting.Ensure proper functioning of the monitoring equipment and report to the appropriate department.Office Assistant Hume Law Firm, LLCHartford, CT May 2017-May 2022Perform administration support: Answer and direct phone calls, take messages and manage correspondence.Scheduling appointments, meetings, and court hearings for the lawyer.Maintaining and organizing files physically and electronically.Draft and prepare legal documents and correspondence such as court filing.Greet clients and visitors, assist them, and manage their inquiries.Assist in managing the lawyer calendar.Order and maintain office supplies.Library Assistant 1 Manchester Parish LibraryMandeville, Jamaica September 2011- December 2016Greeted library patrons and answered any inquiries regarding library services and resources.Assist library patrons in locating and accessing library materials, including books, databases, etc...Checking library material in or out, issuing library cards, and managing patrons' accounts.Process library material for shelving, including sorting and organizing returned items and ensuring they are returned to their proper location.Shelve and organize library materials.Assist patron with essential computer use, including navigating library computers and printers.Provide a guide on using the library's online catalog search tools.Assist with library events and programs such as community outreach and community engagements.CERTIFICATION & EDUCATIONCertificate in Business Management Level 3-2015Associate in General Studies, 2026 Capital Community College, Hartford CT