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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Iwanna DriveAustin, Texas Street Address
Phone-PHONE NUMBER AVAILABLEObjectives-To obtain a position in the mortgage lending or administrative assistant using my strong customer and strong mortgage loan closing background and customer service experience for communication skills and attention and expertise of this diversified field. I am bilingual.PROFESSIONAL EXPERIENCE:DHI Mortgage 08/2015 04/2019Disclosure Specialist-Reviewed closing fees from loan officers, to make sure they were correct. Also Reviewed Huds from title companies to make sure all final numbers were correct, and fix any mistakes on the file.United Lending, LLC 06/19/2014-01/07/2015Jr. ProcessorOrdered the following requirements for the files to submit to the processorOrdered flood certsLDP/GSACase Numbers for FHA LoansOrdered appraisalsOrdered PayoffsOrdered Credit ReportsAlso ordered Master polices and Condo QuestionnaireFor condosRequested HOIMade sure all files were ready for the processor to submit to the UnderwriterHoliday Inn Express Hotel 04/2/2014-06-12-2014Front Desk Associate (Temporary Position)Checked customers into their room Checked them out at check out timeMade reservationsTook Payments, made keysMade sure rooms were ready for check inMade sure customers were comfortableTook care of any complaintsAnswered phonesMade block party reservationsSENTE MORTGAGE 02/26/2013-08/30/2013Loan Set Up CoordinatorReceived and set up the loan files for the processors.Ordered the Flood Cert., Core logic Report, MERS search, FHA connection (LSD and GSA), Verified employment and ordered pay offs when requested.Assisted the Fulfillment Department as needed. By verifying that the Note and Deed of Trust were signed correctly before sending package to the investors along with other documents needed by the investors.Assisted in Closing Department when needed. Received and approved HUD'sBlack, Mann and Graham, Closing Attorneys 2/23/2012-02/19/2013Mortgage CloserDrew Documents for Citi BankCalled Customer to set closing dateReviewed HUD and approved HUDCalled Customer with final numbers to closeSend closing documents to title company made sureEverything was correctly signed and gave funding number to Title Company.AMERIPRO FUNDNG 08/01/2011 - 11/23/2011Closing CoordinatorReviewed files before sending them to the Closers.Input information into the system, including legal description, fees, title company information.Verified that addresses matched, that survey was cleared of any encroachments possibly affecting the closing and that coverage on the hazard insurance was adequate.Verified whether or not the property in a flood area and if so, verified flood insurance.Reviewed title to make sure of any judgments or other title issues, as well as whether or not the property was located in a PUD.Helped review the HUD Statements for approval when they came over from the title companies.SENTE MORTGAGE 10/09/2010 - 05/06/2011Loan Set Up CoordinatorReceived and set up the loan files for the processors.Ordered the Flood Cert., Core logic Report, MERS search, FHA connection (LSD and GSA), Verified employment and ordered pay offs when requested.e Assisted the Fulfillment Department as needed. By verifying to that the Note and Deed of Trust were signed correctly before sending package to the investors along with other documents needed by the investors.Assisted in Closing Department when needed.Received and approved HUD's.TX DEPARTMENT OF PUBLIC SAFTEY 03/08/2010 - 10/06/2010' Entered data on all company files and maintained files. Sent out certificates for armed or unarmed security guards. Sorted mail and took to correct departments.Performed quality assurance checks on all company files for security businesses.USAA 10/2009 - 11/2009Worked as a Contract Processor.Helped clear conditions on mortgage files.Dealt with customers, advising them of all conditions still needed to send the file to underwriting.ALETHES, LLC 3/2006 - 10/2008 CLOSER/FUNDERReviewed loan files and prepared documents insuring strict compliance with investor.Audited closed loan documents for accuracy and acceptability to investors.Balanced loan files and authorized disbursements of lender's proceedsRetrieved and reviewed collateral package insuring acceptability by investor.Duties for shipping required analytical and detailed review. Investor required a very clean and complete file for purchasing. Any documents missing had to be researched and sent to them for review. Tracked missing and incomplete collateral packages for submission to investor in a timely mannerMade sure that the package had all documents signed correctly and addresses matched all documents.Also worked on getting FHA loans insured.Coordinate with investors on items that could be waived.Helped Spanish speaking customers with questions about their loanMIDDLEBERG RIDDLE & GIANNA 10/2002 - 08/2005CLOSER [FUNDERReviewed loan files and prepared documents insuring strict compliance with the investors' requirements.Balanced loans files and authorized disbursement of lenders' proceeds.Prepared closed loans files for shipping to lenders.Provided support to management, branches, title companies and other related departments.Provided extensive customer service regarding questions about consumers' loans and documents.NATIONAL CITY MORTGAGE 10/1999 - 08/2002CLOSERPrepared closing documents for title companies.Worked closely with the Processor in identiring all mortgage documents for a specific file.Reviewed and approved HUD'S.Checked signed documents for accurate signatures, made sure closing package was correct and authorized title companies to disburse money.Deal with customers' questions about their files and fees that they had to pay. Assisted Spanish speaking customers the majority of the time.GN MORTGAGEShipper/CloserDuties for shipping required analytical and detailed review. Investor required a very clean and complete file for purchasing, so any documents missing had to be researched and sent to them for review.Duties for Closer were the same as the above for MRG and National City. Handled extensive bilingual customer service duties.TEMPLE INLAND, AUSTIN, TEXAS 07/1985- 01/1991PAYOFF CLERK/CUSTOMER SERVICE REPRESENATIVEReceived funds for paying off loans and then prepared the release of liens to mail to thecustomers.Assisted with payoff questions and on how much interest was paid for the year.Dealt with many customers concerning their payments and shortages on their escrows.Posted the payoff on loans and requested releases of liens.SKILLS:Bilingual English/SpanishOffice communications skills, computer and 10 key calculator skills.Ability to operate scanner, fax machine, copy machine, multi-line phone system. Setting up, maintaining and archiving files. |
