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Candidate's Name
Customer Service ProfessionalContactCary, North CarolinaPHONE NUMBER AVAILABLEEMAIL AVAILABLEObjectiveCustomer satisfaction expert and event coordinator with 5+ years of experience and extensive knowledge of medical terminology. Committed to maintaining exceptional customer experiences and driving organizational growth. Adept at building trusting relationships and leading teams towards success. EducationHeath High SchoolPaducah, KY2010Key SkillsMarketingProject ManagementBudget PlanningSocial MediaPlanningEvent CoordinationCustomer SatisfactionMedical TerminologyCommunicationOrganizationLeadershipExperienceMarch 2022  March 2024Medical Technician  Orr MedicalIn my capacity as a technician, I effectively installed, repaired, and maintained a wide range of electronic, electromechanical, and hydraulic equipment used in healthcare settings, including hospitals, doctors' offices, and hospice care. My responsibilities included ensuring the timely delivery and proper functioning of all equipment, as well as disassembling, cleaning, and sterilizing the instruments. I also handled phone correspondence with medical professionals and clients in a professional manner.February 2018  February 2022House Manager/Event Coordinator  Paducah Axe/Tribeca LLC In this role, I fulfilled a range of responsibilities, adapting to the needs of the business. I served as the Axe Throwing Instructor, delivering patient guidance on proper throwing techniques to ensure customers had a safe and memorable experience. Additionally, I managed, coordinated, and promoted music events and other special occasions on social media.January 2016  February 2018Videographer  Blue Cheetah MediaAs a videographer, I collaborated with various teams and clients to plan and execute video shoots, including commercials for local churches and political candidates, as well as events and organizations. My role involved editing footage and handling equipment setup and teardown, ensuring high-quality productions.Volunteer workCommunity Event Organizer- Since 2012, I have hosted and lead online team-based, recurring events that require immense communication, creative problem solving, and strict time-management. Learned to quickly assess situations and collaborate to find the best solution to any problems that came up.- In October of 2021, I created a community event for Downtown Paducah called A Nightmare on Market House Square. I collaborated with The Downtown Committee to get approval for the event. I collaborated with Red Bull to help sponsor the event, allowing the first 500 people who arrived to receive free Red Bull drinks. I organized and collaborated with 10 local music artists for this successful event.