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Click here or scroll down to respond to this candidateCandidate's Name
Email id: EMAIL AVAILABLEPhone: PHONE NUMBER AVAILABLEPROFESSIONAL SUMMARYOver the past 9+ years, I have gained extensive experience as a Business Analyst, specializing in the initial phases of Agile, Scrum, and Waterfall within the SDLC framework.Expertise in Banking, Finance, Mortgage (Loan origination) and eCommerce, compliance and regulations.Experience in writing Business Requirements Documents (BRD), Functional Requirement Documents (FRD), System Requirement Specifications (SRS), and Non-Functional Requirement Documents (NFRD), Requirement Traceability Matrix (RTM), Mapping Documents etc.Experienced in conducting diverse analyses like Gap analysis and Risk analysis, and adept with process workflow tools and techniquesMaintained RAID log while working on my projects.Proficient experience on Fixed Income, Equity, FX, Mutual Funds, Trading, Derivative workflows for Front office, Middle Office and Back-office functions to include Order Management Systems (OMS), Execution Management Systems (EMS).Experienced in conducting Story Writing, Brainstorming, Joint Application Development (JAD) and Joint Application Requirement (JAR) sessions with Project sponsors and Development team.Highly skilled in gathering business, functional, and non-functional requirements, and proficient in documenting various types of requirements including Business Requirements Documents (BRDs), Functional Requirements Documents (FRDs), Epics/User Stories, Reporting requirements, data mappings, use cases, activity diagrams, and process flows (AS-IS, TO-BE).Proficient in utilizing UML to visualize and document artifacts through Use Case diagrams, Class diagrams, Sequence diagrams, and Activity diagrams.Experience in conducting UAT, and documentation of test cases and test plans. Expertise in creating training materials and conducting training sessions.Experienced in creating wireframes and interpreting UI requirements from stakeholders.Excellent interpersonal, decision-making, communication and presentation skills and involved in high interaction with a variety of audiences (PMs, technical specialists, developers, architects, SMEs).Capable of conducting interviews, surveys, and Joint Application Development (JAD) sessions with management, SMEs, vendors, users, and stakeholders. A creative problem-solver proficient in analyzing business needs and translating them into technical designs. EDUCATION:Bachelor of Commerce, Subodh University, India.Masters of Business Administration in Finance, Jaipur National University.Masters of Science in Information Technology and Management, Campbellsville University. TECHNICAL SKILLS:Project Management Tools JIRA, ConfluenceDBMS MYSQL, Oracle, Microsoft SQL Server 2012, SQLLite, SQL Server, MS AccessMethodologies SDLC concept, Agile, Scrum, Waterfall Operating Systems Windows, Basics of Unix, Mainframe MS Office MS Word, MS Excel, MS Power-point, MS Visio, MS Project API web services XML, REST and SOAP web servicesRegulation & Privacy AML, SOX, DLP, KYCPrototype Or Wireframe In vision Freehand & Studio & Sketch Tool Programming Knowledge C#, CSS, Android Development (Basic) PROFESSIONAL EXPERIENCE:Client: Ally Financials Charlotte, NC (Remote) Mar 2023 - Present Role: Sr. Business AnalystAlly Financial is a bank holding company which provides financial services including car finance, online banking via a direct bank, corporate lending, vehicle insurance, mortgage loans, and an electronic trading platform to trade financial assets. Currently working on a migration project to change and retire the old CRM application and replace it with a new, modernized applications with new look and enhanced features. Roles & Responsibilities:Worked with Requirement Gathering Team and produced Initial Requirement Data to produce User Interface and Business Process Requirements functional requirement, business rules & complex security requirements.Gathered the requirements, developed process models, and detailed Business Policies, and modified the business requirement document.Involved in the Data Movement between Systems, validated the Business Requirements.Facilitated creation of AS-IS and TO-BE business process workflow using Rational Rose/ MS Visio.Assigned tasks and tracked progress of project following Agile and Scrum methodology.Reviewed and analyzed Business Requirement Document (BRD/HLD) and helped transforming into user stories.Involved in all phases of software development life cycle (SDLC)Attended Scrum ceremonies like Sprint planning meetings, Daily Scrum Meeting and Scrum review meetings.Served as a liaison between mortgage specialists and the project team.Employed Agile Methodology to conduct the system development.Utilized Crystal Reports and other reporting tools.Planned and defined the system requirements to Narrative Use Cases and Use Case Scenarios using the UML methodologies. Created Use Case Diagrams Activity Diagrams, Flow Diagrams in MS VisioAssisted Quality Assurance Team in documenting and analyzing their current process and then made recommendations for improvements in their functional areas.Working with SQL to extract validation of dataMaintained comprehensive documentation of requirements, user stories, acceptance criteria, and any changes or decisions made throughout the project lifecycle.Managed all aspects of reinsurance systems implementations including discussing changes with developers and coordinating with reinsurance groupManaged updates to the borrower list that included all information about customers, and helped create tables in Enterprise Data Warehouse EDW to categorize them by various demographic aspects accordingly.Facilitated and managed meeting sessions with committee of SME's from various Business areas Environment: Agile-Scrum, MS Office (MS Word, MS Excel, MS PowerPoint, MS Visio), MS Project, Wireframes, Mock-Up Screens, MSSQL Server, UML, UAT testing, MS SharePoint. Client: Provident Financial Group INC, OH (Remote). Jan 2021 - Feb 2023 Role: Business AnalystProject Description: Worked on the banking application where the customer can access account details, view, and update personal information and make the payments directly from checking account. The application responds within 60 seconds and gives details of credit card approval or non-approval of individual requests of individual applicants. Roles & Responsibilities:Performed requirements gathering using both formal and informal sessions through interviews with Subject Matter Experts (SMEs), Net meetings, questionnaires and JRD/JAD sessions.Facilitated creation of AS-IS and TO-BE business process workflow using Rational Rose/ MS Visio.Assigned tasks and tracked progress of project following Agile and Scrum methodology.Reviewed and analyzed Business Requirement Document (BRD/HLD) and helped transforming into user stories.Experience in financial service industry related to credit risk, market risk, liquidity risk.Designed and developed project document templates based on SDLC methodology.Conducted and participated in JAD sessions with stakeholders and system users to collect the software requirement specifications (SRS) and used rational requisite pro to maintain the requirements.Gathered requirements from subject matter experts (SME's) and primary users underwriters and payments department to update premium collection procedure and automatic clearing house (ACH).Using Rational Request Pro Established Requirement traceability matrix (RTM) in different SDLC stages.Co-ordinated with Project Manager and service level agreement for KYC compliance regulations.Created Use Cases, user stories, project documentation, user manuals and developed mockup screen to communicate GUI design with developers.Worked on broad range of technologies, including business tools such as MS Project, MS Excel, MS Word, MS Access, MS Visio, data warehousing concepts, web design and development.Facilitated the Pre UAT (User Acceptance Testing) and UAT; assisted QA analysts in creating Test Scripts, Test cases and Test Scenarios.Managed bugs using JIRA reviewed each defect and assigned development team for resolution. Environment: Agile, Windows 8, Jira, Power Designer, Smart Draw, MS SharePoint, Power BI, Visio. Client: Vanguard Investments, Ohio. Apr 2019 Dec 2020 Role: Business AnalystThe project was aimed at automating and streamlining the process and workflows for error correction pertaining to Investment and Fiduciary Accounts in order to achieve higher operational efficiency. Roles and Responsibilities:Collaborated closely with the Project Manager, Product Owner (PO), and Subject Matter Experts (SMEs) to analyze the current process, identified key stakeholders and business users utilizing the RACI matrix.Created and analyzed current and to be process maps to identify gaps in current process that was followed by the Relationship team to submit requests for error corrections in the IFS (Investment Fiduciary Service) accounts.Interacted with key stakeholders in the front, middle and back-office teams to define the requirements for the user interfaces for each office that was to be built.Conducted requirement gathering sessions like JAD sessions with various stakeholders to finalize the requirements. Interviewed business users and various customers groups to gather business requirements, wants/ needs concerning the project and carefully recorded the requirements in a format that could be understood by both business and technical teams.Reviewed multiple documents related to the current system/process, documented business requirements with input from subject matter experts, and authored functional specifications, user stories, and acceptance criteria, leading to a comprehensive grasp of project deliverables.An end-to-end project flow is designed using Process mapping diagram.Followed Agile methodology in the process of System Development Life Cycle. Took part in various scrum ceremonies like sprint planning, daily stand-ups, sprint review, sprint retro and product backlog grooming.To ensure effective implementation of the Scrum framework coordinated between stakeholders and helped Product owner in backlog refinement for optimum performance.Identified various scenarios for different types of error correction requests like reposting or reversal of a transaction and the necessary information that requires to be submitted by the FO for the request to be complete.Identified scenarios for cross-functional collaboration between various teams in the MO and BO for assignment and re-assignment of tasks in the entire process as required by business protocols.Worked with multiple back-office teams to gather requirements for approval and error correction processing rules based on different asset classes (e.g., Mutual Fund Income Team, Derivatives Team, etc.).Documented business rules set by the organization so all company protocols and workflow requirements were followed for the proper end to end execution of the error correction submissions and could be implemented in the BPM tool.Closely interacted with the team responsible for building/maintaining APIs for all integration requirements of the proposed solution.Worked with Product owner and Scrum team to identify epics.Developed user stories and maintained product backlog using Jira, prioritized/groomed user stories/backlogs for every sprint based on feedback from end user and helped set goals within the Scrum team as per the business needs.Liaised extensively with the UI-UX team and business users to ensure the visual mockups and wireframes catered to the business needs.Developed and maintained test cases for UAT as well as walked QA team through testing requirements and validated and assigned defects to the development team.Performed UAT during each sprint and tracked defects.Managed requirements traceability information and tracked requirements status throughout the project.Participated in daily standup meetings, sprint review and retrospective meetings at the end of every sprint to capture any issues that arise and facilitate in process improvement. Environment: Agile, Jira, MS Visio, MS PowerPoint, MS Word, MS SharePoint Client: Kogta Financial India Ltd.: Jaipur, India May 2014 Sep 2018 Role: Jr. Business Analyst.Project Description: Development of enterprise web, mobile, cloud solutions and technology support services based on wide range of technologies providing innovative, advanced, and cost-effective scalable software, web application and product development solutions for faster ROI to clients.Roles & Responsibilities:Worked on gathering and documenting detailed requirements from stakeholders, including business users, subject matter experts, and regulatory bodies.Created and maintained formalized documents including Business Requirements Document (BRD), Functional Requirements Document (FRD), and System Requirements Specification (SRS) to serve as the blueprint for project development.Worked closely with stakeholders to prioritize requirements based on business value, urgency, and feasibility, ensuring alignment with project objectives.Managed changes to requirements through formal change control processes, assessing impact on project scope, timeline, and budget, and obtaining stakeholder approval.Served as a liaison between business stakeholders, technical teams, and project managers, ensuring effective communication and alignment of business needs with project deliverables.Collaborated with Quality Assurance (QA) teams to develop test plans and test cases based on documented requirements, ensuring that implemented solutions met specified requirements and quality standards.Coordinated with external vendors or third-party providers to gather requirements, evaluate proposed solutions, and ensure alignment with organizational needs and standards.Monitoring the cycle with the use of CA-7.Creating reports and doing table updates as given by the clients. Environment: Waterfall, Microsoft Office Suite, JCL, COBOL, CICS, UML, Windows 7. |
