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Title Customer Service Social Media
Target Location US-GA-Hampton
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address   PHONE NUMBER AVAILABLE  EMAIL AVAILABLEProfessional SummaryOrganized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skills Customer Service and Assistance Operational Processes Event Registration Management Creativity and Adaptability Managing Reception Client CorrespondenceWork HistoryWedding Coordinator/Sales Representative, 03/2022 to Current Pristine Chapel Lakeside  7541 Mt. Zion Blvd, Jonesboro, GA 30236 Established and managed communications with vendors, confirming service and supply delivery. Utilized social media to promote events and increase attendance. Developed creative themes for events and created related activities to engage attendees. Implemented protocols and procedures to effectively manage planning process. Helped bridal couple select wedding decorations and floral arrangements, menus and music. Drafted wedding contracts and other documentation for review with clients and to obtain signatures. Planned and created centerpieces, bouquets and floral arrangements for decorating wedding venues. Scheduled appointments with potential clients to discuss wedding plans. Receptionist, 08/2020 to 03/2022Eagles Landing Family Practice  1240 Eagles Landing Pkwy Stockbridge, GA 30281 Kept reception area clean and neat to give visitors positive first impression. Responded to inquiries from callers seeking information. Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions. Operated multi-line telephone system to answer and direct high volume of calls. Handled cash transactions and maintained sales and payments records accurately. Maintained visitor log for entering and leaving facility for security purposes. Maintained confidentiality of information regarding clients and company. Provided clerical support to company employees by copying, faxing, and filing documents. Assisted with onboarding new clients and securing paperwork completion. Remote Customer Service Representative, 10/2017 to 08/2020 TPUSA  Equity Dr, Columbus, OH 43228 Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly. Updated account information to maintain customer records. Addressed customer account discrepancies and concerns. Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions. Detailed payment options and explained price, receipt and billing details to customers. Medical Assistant, 01/2014 to 10/2017Moore Orthopedics & Sports Medicine  104 Saluda Pointe Dr. Lexington, SC 29072 Taught patients about medications, procedures, and care plan instructions. Performed medical records management, including filing, organizing and scanning documents. Called and faxed pharmacies to submit prescriptions and refills. Answered telephone calls to offer office information, answer questions, and direct calls to staff. Obtained client medical history, medication information, symptoms, and allergies. Obtained and documented patient medical history, vital signs and current complaints at intake. Directed patients to exam rooms, fielded questions, and prepared for physician examinations. Sanitized, restocked, and organized exam rooms and medical equipment. Verified patient insurance coverage and collected required co-payments. EducationHigh School Diploma: 05/2003Manning High School - Manning, SC

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