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Cedar Hill, TX PHONE NUMBER AVAILABLE EMAIL AVAILABLE [URL]Strategic, visionary leader with over 15+ years of experience in diverse roles driving operational processes and improvements for multiple companies. Adept at managing high-level logistics, driving strategic direction, and solving critical business issues. Exceptionally capable of optimizing operations, reducing costs, and improving service quality while strengthening top/bottom line. Possess strong administrative, analytical, and problem-solving skills and proficiency in written / verbal communication. Professional ExperienceMWI Animal Health, Division of AmerisourcebergenGrand Prairie Director of Operations September 2017 August 2022 Organize, direct, and monitor distribution center activities to ensure the operations team is meeting strategic and service level objectives Report to the regional director of operations, and lead a team of 140+ direct/indirect reports over the course of six days per week Managed three satellite locations to service customers in rural markets Hold complete responsibility for administration, forecasting, and compliance of annual operational budget worth $14M while navigating capital projects Oversaw an average inventory value of $40M with 10+ annual turns over 12K stock keeping units Pick, pack, and ship small parcel and LTL shipments aggregating in excess of 2.8M lines,12M units, and $325M annual revenue Implemented robust strategies to achieve reduction in total labor expenses by nearly $300K or 4.7% in first year Minimized inventory COGS adjustments/write-offs by 55% or $435K over the first two years by directing and managing all functions of distribution operations Human Health Division of AmerisourceBergen Roanoke, TX Sr. Operations Manager October 2012 September 2017 Responsible for all outward pharmaceutical and over-the-counter product shipments from a state-of-the-art distribution center Utilized PKMS, APS, and SAP systems to process an average of 150K lines per day for next day delivery; partnered with third-party transportation team to ascertain delivery in four states Ensured compliance with standard operating procedures as well as state and federal guidelines Responsible for managing Engineering labor program which led to the highest Productivity output in the Network of 125% Achieved and maintained timely delivery metrics at 99.8 and order quality selection metrics at 99.95 YTDOffice Depot Distribution Center Grand Prairie, TX Sr. Operations/Production Manager June 2004 July 2012 Spearheaded office and warehouse operations of a 400 square-feet state-of-the-art distribution center Achieved company standards for quality, safety, productivity, and customer satisfaction by directing operational procedures of four key departments Managed the accurate shipment and receipt of products, services, and data across a paperless computer-integrated distribution channel Directed team members (across multiple shifts), assessed job performance, and modified staffing requirements; led Kaizen events to initiate lean operations initiatives for better performance outcomes Achieved a 99% shipping accuracy rate for customer commitments and maintained a line fill rate of 99%Additional ExperienceOffice Depot Distribution Center, Grand Prairie, TX Operations Manager, Johnson & Johnson Health Care Inc, Fort Worth, TX Operations ManagerCore CompetenciesHealth & Safety Compliance, KPI Management, Team Building & Leadership, Reporting & Documentation, Budgeting & Forecasting, Process Improvement, Training & Mentorship, Inventory Control, Project Management, Personnel Management, Warehouse Management, Problem Resolution Education/CertificationsBachelor of Science in Management in Operations Management & Economics, Central St. University, Wilberforce, OH |