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Title Agile Coach Scrum Master
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PHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLEAGILE COACH AGILE PM TRAINER SCRUM MASTERMore than 12 years experience working through successful scaled Agile transformations at large enterprises that build innovative products.Experience working as an Agile Coach for coaching Executives, Product Managers, Business and Agile Teams in Lean Agile methodologies like Scrum, Kanban and Scrumban with Lean Process Assurance and DevOps driving Product Quality.Completed enterprise level Agile transformations and coached more than 300 IT, Business, HR and Research teams globally to embrace the Lean - Agile mindset and achieve greater team efficiency.Experienced in Program Management, Product Management, Process Improvement, Test Automation and Performance Testing across multiple business environments with industry exposure to financial, retail, pharmaceutical, insurance and Real estate.Hands-on experience in configuring and implementing and training teams on tools for Agile Program and Portfolio Management and Governance, Resource and Capacity management, Agile Execution and Agile Maturity Assessments. Implemented Tools - Azure Dev Ops, Version one, Serena, Clarity, Workfront, Jira, Confluence, Mural, Lucid Chart, Power BI, Dataplane, LAI, HP-PPM and HP-ALM.Successfully implemented and handled outsourcing initiatives related to vendor management and trained global distributed Product Teams.Provided numerous 1 on 1 Coaching sessions to Scrum Masters, Product Owners, Agile Team Members, Business sponsors, Portfolio Owners and Product Managers to build successful products using Agile techniques with a customer focused mindset.Coached Agile Teams for organizations that have scaled Agile using the Scrum, SAFe and Spotify models.Coached Teams on using outcome-oriented, Agile planning practices leveraging Product Roadmaps, KPIs and OKR's.Extensive experience as a Scrum Master and Agile PM. Guided teams in agile practices, culture, mindset, continuous improvement and tools.PROFESSIONAL EXPERIENCEBroadridge Financial, NJ March 2022  PresentSenior Director, Project Management & Lead Agile CoachGuide the vision, roadmap, onboarding, and training to drive Agile/SAFe transformation, business agility, and performance improvement. Work with cross-functional leadership and stakeholders to embrace an agile mindset. Manage a large budget, designing new lean budgeting processes, agile delivery models, and program governance strategies. Conduct value stream analysis and launch SAFe agile release trains across 3 business units. Drive continuous improvement to boost program, team, and business performance.HIGHLIGHTS:Build playbook and program/portfolio processes to increase transparency, decision making, and operational efficiency. As a result, launched a new Community of Practice (CoP) for a focus group of RTEs and gained executive approval to implement ART framework in a high-priority product vertical.Guide Agile teams/executives to organize, mobilize, and launch Agile strategies and coaching. Drove continuous improvements enabling smart, sustainable delivery, team health metrics, and enterprise risk management.Created maturity assessment models to measure agility index and improvements for teams, ARTs, and portfolio lines.Established feedback loops, training, and workshops to educate 30+ product teams on Lean-Agile values, Scrum, Kanban, and Scaled Agile Framework fundamentals at the team and program level. Facilitated Program Increment (PI) training workshops and Communities of Practice for 30+ Agile Teams.Spearheaded agile process improvement initiatives across enterprise tooling platforms, including Jira Cloud, Aha!, and ERM systems, resulting in streamlined scope, resource, and financial management.Enabled senior stakeholders to define Agile Release Trains (ART) streams, product objectives, and key results (OKRs) by leading value-stream mapping workshops.Fast Track Solutions LLC, NJ September 2019  February 2022Worked on 3 consulting projects as an Agile Transformation Coach and TrainerWarner Music Group, NYMy role as an Agile Transformation Coach, was to continue the Agile Transformation initiated by BCG to implement SAFe model for scalingResponsibilities: Engage with entire organization system and the Leaders who guide them. Develop partnership with Leaders to accelerate the transformation journey. Evaluating Agile maturity at Team and organization level. Coaching Senior Management on Agile Practices. Improve Communication and Transparency Trained Teams on the Warner Agile ways of working. Coached Teams to define and track OKRs and KPIs to improve Quality and Outcomes. Overcoming Resistance to change. Teaching teams agile practices which enable them in achieving short cycle time and improve product quality. Mentor teams on agile techniques like estimation, planning, story mapping. Enabling high performance at the team level. Resolve delivery impediments. Facilitating multi-team events like Scrum of Scrum, PI Planning, Retrospectives. Access and measure the maturity of an agile team regularly. Coach and mentor scrum masters, Product Owners, Business owners and Portfolio Owners. Develop self-organizing teams of agile teams. Improve the predictability of solution delivery. Engaging stakeholders in achieving business value. Facilitating PI planning, OKR setting and report on program level KPIs aligned to organizational strategic objectives and Business Outcomes.Vanguard, PAWorked as part of a NWOW (New ways of Working) Agile Coaching Team to roll out Agile to Vanguard Retail Business and IT Teams. The Organization has implemented the Spotify model for scaling that was initiated by McKinsey. Coached for customer centric Product Planning and delivery using Vision Boards, OKRs and Product Epic Roadmaps.Coached Teams to configure Confluence and Jira Boards to measure progress, inspect and adaptConducted training sessions to prepare Teams to embrace the Scrum FrameworkCoached Teams to understand the Agile Values and principles behind the Agile Ceremonies and Artifacts to influence mind shift change.Collaborated with Business Stakeholders, Product Managers and Leadership to enable Team self-organization and help remove impedimentsConducted baseline Team maturity Assessments using the LAI Tool to identify areas of improvement and learning.Trained Teams to improve delivery quality and efficiency using XP and Dev Ops.PTC Therapeutics, NJCollaborated with Agile COE and Project Management to help roll out Agile to IT and non-IT drug development project Teams.Configure PPM and Agile Execution tools to enable teams plan and track project Execution progress and risks.Trained and mentored Agile Coaches/Scrum Masters to enable them to train and coach their Scrum and Kanban Teams on Agile framework and Tools.Designed Reports and metrics for Agile Teams and management to measure Agile Teams Health and maturity.Recorded Training videos for Scrum and Kanban teams as Training aids.Designed Kanban Boards to optimize and visualize the continuous flow of value for Teams and Management.Helped support Clarity PPM for Portfolio Change, project milestones, Risk and Status management.S&P Global, NY December 2005  September 2019Director - Agile PMO/ Agile Coach, Trainer and Scrum MasterWorked in various capacities at S&P Global from Quality Engineering to Project Manager to Scrum Master and Agile Coach. Rolled out coaching and training efforts for the Technology organization to gain understanding on Lean/Agile principles and related methodologies and practices.Conducted initial Agile team maturity assessments to understand gaps and create a coaching roadmap for Agile Scrum and Kanban Teams and collaborated with the teams and management to achieve the desired outcome.Coached IT and Business Teams on Lean - Agile frameworks like Scrum, Scrumban and Kanban.Conducted two-day classroom Agile training sessions for Business stakeholders, development teams, product owners, scrum masters and managers in NY, Denver, London, Hyderabad, Singapore and Tokyo.Provided numerous 1 on 1 coaching sessions to Business, Scrum Masters, Product Owners and Agile Team Members on the Lean/Agile Framework on planning for program increments and sprints, escalating risks and issues for resolution and preparing for system demos.Worked with Agile managerial roles and responsibilities to transition managers to be internal coaches for their direct reports to support the Agile Transformation.Coached Teams to develop best practices and standards for Agile Scrum and Kanban and designed Kanban Boards to track the flow of Features from Backlog to Completion.Mentored and supported business, Infrastructure and Data Organization teams to support the Agile Roll out and implement Dev Ops tools like Git, Jenkins, Ansible and Splunk.Created and administered the PMO, Agile and Quality Assurance Share point sites and published the Sprint and Program Increment Calendars.Facilitated Quarterly PI Planning, Risk and Impediment Review meetings and System Demos.Helped align the Product management and Development Teams.Helped creation and monitoring of multiple SOPs, Standard Work Documents and Quick Reference Guides for Agile Scrum and Kanban best practices.Regularly updated IT Intranet Hub pages to provide transparency and information to employees and published the IT Newsletter.Successfully implemented Process Monitoring best practices to enable adherence to defined standards.Facilitated problem root cause analysis and reported to management on project metrics to measure team efficiency, balance workloads, quality and productivity.Influenced the development and maturity of enterprise-wide, business agility practices.Successfully handled three vendor migrations and transitions.Collaborated closely with finance to plan BAU and Lights On projects and budgeting.Scrum Master/Agile Project manager for multiple Structured Finance projects. Trained new Scrum teams to adopt and follow Scrum and Kanban practices. Also provided coaching to new Scrum Masters in Agile principles. Managed Project Roadmaps and Risk Registers to make risks visible early to mitigate or resolve the impact to project timelines. Facilitated Scrum of Scrums to manage cross team dependencies and risks. Facilitated vision, planning, estimation and design sessions for the Scrum Teams.Maintained relationships and partnerships with external vendors like Cognizant, Ness, Satyam, Iris Software, Teksystems etc. for both onsite consulting and outsourcing. Finalizing technology contracts, monitoring vendor progress, addressing problems and securing sign offs.Worked on SOWs, SLAs, RFIs and RFPs, interviewing, hiring, reviewing knowledge transfer artifacts, developing a clear and open communication process with offshore teams, planning the Budget and Book of Work for each quarter and coordination with onsite vendor managers.Initiated and trained the QA team members to develop and grow data validation and ETL skills.Supported multiple Digital Transformation projects like cloud migration and Office 365 roll out.Provided hands-on DR management and global coordination during the Sandy Hurricane disaster recovery process.Intelli Tech Inc, NJ October 2004  December 2005Project ConsultantBank of America Securities, NYLed both front end and back office applications and batch processes for equity derivative products. Oversaw coordination with the offshore team and follow through on all critical issues to closure. The products supported were business critical, trade flow products used by the front and middle office with complex back office functionality including P&L, risk analytics, pricing and marking processes on Unix using Perl scripts; Autosys job scheduling and data validation on Sybase.Bed Bath and Beyond, NJLed multiple projects, including e-Commerce, Supply Chain, CRM, Retail products, Notes -Intranet and data warehousing applications.Managed testing, verifying business rules and documenting the test results.Provided functional and load testing, writing manual and automation scripts, defect reporting and tracking using Compuware automation tools.Environment: Java, ASP, DB2, AS/400, Clarify, JDA, Toad, Compuware suiteMedco, NJProject: Pharmacy Benefit Management (NRx)Managed large mainframe-based pharmacy benefit management application that focuses on cost effective and appropriate delivery of prescription medications to the market. The main functions include handling of member and pharmacy inquiries, processing of claims and all the systems and procedures associated with each.Verified business rules and compliance to standard operating procedures.Performed test scenario and test plan development to cover the various modules of the application that included suppliers, insurance, providers, medical/dental/drug offerings and alternative medicines.Trained the offshore team on the new and existing functionality and manage the tasks to meet the project deadlines.De La Rue Cash Systems, NJ October 2003  September 2004Project ManagerManaged multiple retail and payment processing applications in Windows based IBM 4690 Supermarket Application. Tested the firmware versions and interoperability of interfacing POS devices, Cash Counters, Safes, Coin Dispensers, Coin Sorters and Note processing hardware.Business Edge Solutions, NJ August 2002  September 2003Project ConsultantJP Morgan Chase, NYBusiness Analyst/TestingProvided product management support to multiple financial product modules including Banking, Money Market and Fixed income applications.Performed test scenario and automated script development from Functional and Technical specifications.Interviewed client groups, performed gap analysis, and conducted JAD sessions.Managed business process flows and data modeling,Wrote business requirements, test plans, project plans, risk analysis, contingency and mitigation plans.Conducted Systems Integration, Regression, End-to-End and User Acceptance Testing.Performed Technical Verification and Validation of Results, both on the front end and Backend Databases included DB2 and SQL Server 2000.Tested software to allow financial institutions to buy and sell bonds using FIX protocol.CIGNA, Bloomfield, CT- Consultant Automation analyst.EDUCATIONBachelor of Engineering in Electronics and Telecommunications - Osmania University, India.TECHNICAL SKILLSAzure Devops, Version One, Jira, Confluence, Rally, JenkinsSerena, HP  PPM, Clarity  PPM, Microsoft Project Online, WorkfrontHP- ALMParasoft suiteMS Project, SharePoint, Teams, Flow, Forms, Planner, Power Apps, MuralRational SuiteSDLCInformation and Data SecurityDevOpsPower BITraining and CertificationsCertified SAFe 5.0 AgilistICAgile Certified Professional - Agile CoachingScrum Alliance - Certified Scrum MasterTrained by Valtech on Agile Scrum Framework and Version One,Extensive Training by S&P Global PMO to Roll out the Scaled Agile Scrum/Kanban Framework scaling across 110 Scrum and Kanban teams globallyLeadership Foundations program conducted by McGraw Hill.Lean Six Sigma methodologyStay Lean with KanbanDigital Transformation

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