Candidate Information Title Customer Service Pharmacy Technician Target Location US-PA-Bethlehem Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Professional summaryHealth care professional with over 6 years of experience, adept in pharmacy operations, customer service, and team leadership. Proficient in managing medication inventory, streamlining pharmacy processes, and enhancing customer satisfaction through effective problem-solving. Committed to applying extensive pharmaceutical knowledge and strong organizational skills to achieve excellence in patient care and operational efficiency. Employment historyMaxor pharmacy Member advocate remoteJun 2023 - May 2024Acceptance Now Assistant manager (PT) Allentown Mar 2023 - Feb 2024Pharmerica Pharmacy Technician Bethlehem, PAAug 2021 - May 2023Anntonett HicksAllentown, 18101PHONE NUMBER AVAILABLEEMAIL AVAILABLEAddressed customer inquiries, ensuring satisfaction and clarity; developed strong communication skills. Managed time effectively, balancing multiple tasks and priorities to meet deadlines consistently. Adapted quickly to new skills and processes, demonstrating a high level of coachability and dependability. Successfully advocated for members, ensuring their concerns were prioritized and resolved. Managed collections and underwriting processes, enhancing efficiency and reducing overdue accounts. Developed and maintained employee schedules, ensuring optimal staffing and operational coverage. Provided exceptional customer service, resolving issues promptly and improving client satisfaction. Implemented strategic initiatives to streamline operations, resulting in measurable performance improvements.Eager to master new skills and contribute positively to team goals. Spearheaded a project to digitize client interactions, increasing engagement rates. Ensured quality assurance standards, maintaining prescription prioritization and processing accuracy. Prepared IV medications in ISO5 & ISO7 environments, adhering to aseptic procedures. Managed inventory, ensuring in-stock levels and compliance with inventory policies. Processed, labeled, and packaged prescriptions, including unit dose packaging and E-kit assembly. Utilized computer systems for data entry and information retrieval, ensuring accurate records. Trained new staff on pharmacy systems, improving team performance. walgreens Pharmacy technician East New YorkNov 2018 - Aug 2021EducationHigh School Diploma Emmaus High School Emmaus, PA Jun 2012Some College (No Degree) Lehigh Carbon & Northampton Community Colleges Bethlehem, PA General StudiesSkillsAdvanced math skills Medical TerminologyCustomer records management Intravenous admixture preparation Coding SpreadsheetDrug inventory management FDA Drug Safety Guidelines Processing payments Pharmaceutical salesPharmaceutical services Receiving suppliesConfidentiality HIPAAMedicare MedicaidPatient confidentiality Answering customer questions Team collaboration Time ManagementAttention to detail Typing medication labelsInterpreting orders Medication dispensingData Entry Customer service problem solvingBilling error resolution Patient consultationPharmacy restocking Inventory orderingConsultation resolution Medication inventory management Inventory Control IV Medication PrepQuality Assurance Standards High-volume Pharmacy Experience Pharmacy Law and Ethics Telepharmacy servicesSupported pharmacy team growth, leading to enhanced service quality and team cohesion. Excelled under high-pressure in a fast-paced pharmacy, ensuring efficient operations. Ensured prescription accuracy with meticulous attention to detail, reducing errors. Managed drug inventory with 100% stock accuracy, preventing shortages. Collaborated with healthcare providers to optimize patient medication regimens. Educated patients on medication usage and safety, improving compliance. Analyzed patient data to assist in tailored medication management, enhancing treatment outcomes.