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C: PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjective:Seeking a position as a Supervisor/Customer Service Representative where I can utilize my exceptional customer services skills.Skills26 years of office experience including medical reception, secretarial and administrative duties.Self-motivated, efficient, resourceful, and reliable under pressure.Demonstrated ability to function effectively as a team player as well as working independently to achieve objectives.Excellent communication and interpersonal skills.Detail oriented and resourceful in the completion of tasks to multi-task 0.Employment Experience:;Dollar GeneralLowville, New YorkAssistant Store ManagerOctober-PresentOutstanding customer service skillsBank depositsInventory specialistPOS cash registerTraining employeesReceiving and stocking truck deliveries.PlanogramsWorking with vendors.Opening and closingDay to day operations to run a successful store.WalmartTeam AssociateLowville, New YorkJuly 2022-PresentEnsured that all guests received a warm greeting at the register, thanks for their patronage and offer of assistance to their vehicles.Met or exceeded item-per-hour and scanning goals (processing hundreds of customer transactions daily) while balancing the drawer at the end of each shift.Maintained knowledge of weekly ads, advertised specials and other promotions.Kept the work station clean and organized throughout the day.Monitored up to twelve self checkout registers simultaneously to ensure customer satisfaction and resolve any issues should they arrise.Prestige Weddings,New York, NY & Ozone Park, NYData Entry Clerk/ Receptionist April 2005 January 2020Answered telephones using a multi-line phone system.Performed various administrative duties, including filing, distributing mail and faxes, and confirming appointments for multiple photographers at both business locations.Collected and processed customer payments.Maintained inventory of both office supplies and various photography equipment.Islandwide Medical Imaging,Long Beach, NYMedical Receptionist/ Medical Biller July 2003 January 2005Responsible for all front desk duties including answering four phone lines, computerized appointment scheduling, filling, and faxing.Insurance authorizations, referral inquiries and authorizations for radiological procedures.Entered patient charges, ICD9 coding and copays on a daily basis.Daily duties included: opening office, preparing radiology machines for day-to-day operations.References available upon request |