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Title Scrum Master Project Management
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Scrum Master / Agile Coach.US CitizenEMAIL AVAILABLELINKEDIN LINK AVAILABLEContact PHONE NUMBER AVAILABLEHamilton, NJ 08620 U.S.AAbstractA Scrum Master with around 12+ years of professional experience in SDLC. Skilled in conducting Scrum meetings, coordinating in PI planning events, and generally conducting all agile ceremonies. Proven ability to manage multiple project tasks with changing priorities and tight deadlines. Highly effective management and organizational skills with the ability to prioritize. Experienced in performing system analysis of mobile web, Android, and iOS applications.EducationForman Christian College PakistanMaster Of ArtsCertificationCertified SAFe 6 Scrum MasterAGILE FOUNDATION (ACP-AF)JIRA BASIC (ACP-JB)SkillsUse of methodologies such as Agile Scrum, Kanban, and Waterfall.Documentation tools such as SharePoint and Confluence.Project management tools like Jira, Rally, Version One, TFS, ADO, and Jira Align.Business modeling tools Microsoft Visio, Ad Hoc reporting, VUI, and MS SQL.Expertise in Insurance, Banking and Finance, Health care, Wealth management.Expert in Market Risk and Regulation, equity / Trade and Capital Market.McKesson Corporation, TXScrum Master Sept 2023- PresentLead and guide 2 Scrum teams and setup Jira board. Started requirement gathering session with Business lead and Client partners.Conducting scrum meetings, coordinating in PI planning events, and generally conducting all Agile ceremonies under the SAFe framework.Mentoring and assisting the coaching staff in helping the teams with effective backlog grooming.Conduct daily stand-ups, story grooming sessions, sprint retrospectives.Identify risk, dependencies and remove impediments. Maintaining a confluence page to document the risk and dependencies for upcoming sprints.Documenting Minutes of meeting and sending out on regular basic to stay on track.Merck & Co. Kenilworth, NJAgile Scrum Master Jan 2023  June 2023Setting up Jira board for a new project, yet in the assessment mode. HPV Activation for Asia Pacific, Japan, and USA.Assisting team in getting access to required environments and documenting the step for future help.Supports End to End Technology for programs and projects. Performs project management responsibilities relating to information technology implementations, upgrades, conversion, and recovery.Use the right questions and tools to uncover root causes to business challenges, identify opportunities, and make recommendations.Document Business requirements/create user stories.Facilitate scrum ceremonies including Sprint planning, Daily Scrums, Retrospectives & Sprint Review (Demo).Motivated the team to come up with quality shippable product that met the product goal (definition of done).Worked closely with the Business, vendors Product Owner, Development.Documentation of meetings and following up on actions for the project.TD Bank, Mount Laurel, NJAgile Scrum Master June 2020  Dec 2022Coordinated and participated in weekly estimation meetings to provide high-level estimates (Story Points) for backlog items.Developed and followed agile project management plan (Agile Ceremonies). Facilitated build requirements (product backlog) with cost estimates and priority.Conducted Grooming meetings, Scrum Daily standup, Product backlog, Sprint Planning, Sprint Review & Sprint Retrospective meetings.Determined the team capacity (velocity) from historical data. Created Work Break down structure (user stories) and corresponding activities (tasks).Improved team velocity by incorporating capacity planning into sprint planning sessions.Worked with product owners to prioritize and validate User Stories.Helped team complete tasks successfully and on-time and resolved obstacles encountered by team members.Monitored the project progress and radiated the information to stake holders. Identified and mitigated team risks and impediments (Blocking Issues, Critical Defects) on daily basis.Communicated the progress to senior management thru 'Burndown Charts'. Monitored the Quality through metrics and mentored team thru the project management processes.Monitored project risk following (ROME) and efficient in risk management.USAA Bank, San Antonio, TXScrum Master February 2018  May 2020Conducting scrum meetings, coordinating in PI planning events, and generally conducting all Agile ceremonies under the SAFe framework.Supports End to End Technology for programs and projects. Performs project management responsibilities relating to information technology implementations, upgrades, conversion, and recovery.Direct and matrixed execution responsibility across all technology organizations as well as LOBPortfolio/Program Manager on the business side for delivering the program/projects.Partners with Program and Project Managers and SMEs to create business requirements for technology solutions.Assists with technology estimates, manages low to moderate complexity technology solutions for projects to a full-scale deployment in a live environment.Conflict management and resolution.Conduct timelines and communicates project status and has matrix management responsibility. Build positive give and take relationships with stakeholders.Use the right questions and tools to uncover root causes to business challenges, identify opportunities, and make recommendations.Document Business requirements/create user stories.Experienced in managing multiple Scrum teams and working with multiple lines of business. Detail oriented with excellent communication and organizational skills.Team is working on insurance business of the organization and developing claims systems and payment process.BB&T, Raleigh, NCScrum Master May 2016  January 2018Lead and guide 2 Scrum teams and drive sprint ceremonies (sprint planning, sprint estimation, sprint retrospective, scrum of scrums)Worked closely with the Business, vendors Product Owner, Development,Azure DevOps for tracking the project for two Mobil application development teams.Coach and provide guidance to Scrum Masters.Engage Product Owners, Portfolio, and Program Managers to fulfill their individual roles, including but not limited to, communicating the Project Vision, Goals and ObjectivesMentoring and assisting the coaching staff in helping the teams with effective backlog grooming, sprint planning, daily scrums, sprint reviews and retrospectives (capture retrospective results with an eye on process and practice improvement; provide coaching where needed) and resolving impediments that prevent agile teams from completing sprint commitments.Educate key business partners, PO, and Team members on the benefits of adopting an effective scrum/agile framework to continue to deliver features to end users in a timely manner.Successfully determined gaps in the teams efforts and performance, developed improvement plans and strategies.Help Agile teams to conduct workshops to gather requirements from business and document them in SharePoint and Azure DevOpsCoordinate with production support team to collect business issues, analyze them and add to product backlog.Lead and guide teams in Scrum of Scrums to identify risks and dependencies and resolve conflicts.Facilitate feature prioritization meetings and collect Business values, Risk values from different stakeholders.Conduct daily stand-ups, story grooming sessions, sprint retrospectives.Identify risk, dependencies and remove impediments.Anthem  Norfolk, VAScrum Master February 2015 - April 2016Facilitate scrum ceremonies including Sprint planning, Daily Scrums, Retrospectives & Sprint Review (Demo).The goal is to have the correct story point estimation, assignments of the stories to the correct team members and have the stories marked as Sprint Ready in the Jira in order to prevent any fallouts once the development starts in the sprint.Involved in the Program Increment (PI) planning to identify and discuss the teams capacity, load that the team can take in the upcoming Increment, Teams goals, improvements and dependencies of user stories on other Cross functional teams.Trained new teams to adopt Digital Transformation and moved into SAFe framework.Proven ability to work creatively and analytically in a problem-solving environment.Protect development team from outside distractions, impediments or team conflicts and maintain focus on product backlog project timeline.Present progress status to the management on a weekly basis.Analysis of data and comparison of legacy system (Informatica) to new system (Reltio)Documentation of meetings and following up on actions for the projectMotivated the team to come up with quality shippable product that met the product goal (definition of done).Developed various Agile Metrics and helped teams understand how to efficiently use these metrics to be more productive, hence reducing feature delivery time.Expertly promoted continuous improvement and helped teams increase productivity and foster innovation.Educated and reinforced scrum methodology and agile framework to team members and stake holders.Mortgage Connect, Pittsburgh, PABusiness Analyst August 2012  January 2015Configuration/Customization of the ServiceNow system including workflows.Managed implementation of Document Management System meeting requirement deadlines.Extensively used JIRA and JIRA Align to track and manage projects progress for sprint and project timelines.Worked with the Project Manager on various Project Management activities like keeping track of Project.Support the team responsible for the implementation and administration of ServiceNow.Validated the Web Services (SOAP) both Request and Respond Messages.Provided project status reporting, updating of project information, effort & amp, resource estimating.Identified Use Cases from the requirements and wrote Use Case Specifications document.Used ServiceNow reporting to analyze and troubleshoot reports, ensuring data accuracy and timeliness.Used agile and waterfall methodology to execute complete software development lifecycle (SDLC) solutions, including.requirements gathering, test planning and execution, design, development, and deployment for clients.Provide performance monitoring, information and reporting; help diagnose root cause of problems.Build/ create business application configuration items in ServiceNow.Interacted with the SMEs and stakeholders to get a better understanding of client and business processes.Managed project templates, Use Case project templates, requirement types and traceability relationships in VersionOne.Collaborated with the Development and Testing Teams throughout the SDLC.Responsible for testing web services both on the back end and the consumers of the web services.Successfully used Agile/Scrum Method for gathering requirements and facilitated user stories workshop.Created ServiceNow update sets to promote and test on multiple ServiceNow instances.Responsible for creating Use Case specifications for Service Oriented Architecture (SOA) services.Created the SQL scripts for demonstrating the prototypes and for verifying the result sets.Played a key role in project planning activities, User Acceptance Testing (UAT), and implementation of the system enhancements and conversions.Created documentation and test cases, worked with users for new module enhancements and testing.ADDITIONAL INFORMATION Methodologies Agile, Kanban, Certified Scrum Master Change Management Tools Rational ClearQuest, Rational Clear Case, Confluence, JIRA, PVCS Business Modeling Tools Rational Rose, Microsoft Visio, Pega, VUI, Ad Hoc reporting Analysis Tools MS Excel, MS Access, Toad, Micro Strategy, Salesforce, Azure DevOps, Azure Cloud, QlikView, Salesforce, Project Management Microsoft Project, Microsoft Excel, Rational Requisite Pro Databases MS SQL Server, MS Access, Oracle, DB2 and Data Security, Hadoop Testing Tools HP/Quality Center, Jira, TFS, Rally, SharePoint, Outlook, CCVT, IVR, Confluence .

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