| Candidate Information | | Title | Customer Service Sales Associate | | Target Location | US-NC-Greenville |
| | 20,000+ Fresh Resumes Monthly | |
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Click here or scroll down to respond to this candidateProfessional SummaryI am a highly organized/analytical individual with the ability to work well under pressure.Additionally, I am a dedicated individual who pays attention to detail. I have atrack record of meeting new challenges and finding solutions to meet the needs of any customer.Furthermore, I possess years of experience working in customer service. I have excellent verbal,written, interpersonal, and communication skills, and I am also proficient in a variety ofMicrosoft software.ExperienceOutreach ResidentIgnite Church, Winterville Aug 2023 - Apr 2024Assisted in organizing and planning church activities and eventsPartnered with numerous non-profit organizations as an Ignite Church staff memberHeld regular meetings with non-profits concerning how our church could supportOrchestrate the flow of the outreach team volunteer community on Sundays for example, V.I.P section for first time visitors, connections table for information and resources, prayer & care, greeting team & ushersPlanning quarterly volunteer opportunities for registration/signupsChildcare VolunteerIgnite Church, Winterville, NC / Aug 2023 - Apr 2024I occasionally volunteered Sunday mornings in children's ministry.Specifically smaller children between the ages of 2 and 3I participated in volunteering in aftercareCreated safe, secure, and nurturing environment for children through positive reinforcement techniques.Attended to children's concerns by recognizing and asking about problems.Prepared care spaces to provide safe and useful areas for activities.Banquet/Event ServerThe Barn RepExpress Greenville, NCCurrent Employer / November 2023 Currently employedServing GuestGreeting GuestSetup for eventsBreakdowns after evetsBust tables/clean upSales AssociateDunkin' Donuts, Greenville Feb 2023 - Oct 2023BaristaGreeted customers and took orders for coffee drinks, food items, and other beveragesPrepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and americano'sProcessed transactions using a point-of-sale systemStocked shelves with ingredients needed to make coffee drinksMaintained a clean work environment by wiping down counters, washing dishes, and cleaning floorsProvided accurate information about products, prices and servicesLabeled containers of milk for use in coffee drinks according to expiration datesGround beans for espresso shots according to individual customer specifications.Seasonal Retail Sales AssociateKohl's Greenville, NC 11/2021-12/2021Register sales on a cash register using an electronic scanner to scan items and total customers'purchasesConduct monetary transactions with customers, ring up sales, bag items, request price checks,honor coupons, collect payment, and provide receiptsEnsure all cash handling procedures were done in accordance with company policy andprocedureProcess and complete monetary transactions accurately and efficiently while engagingcustomersGreet, engage, and provide assistance to customersCreate a friendly, welcoming environment by assisting customers in a courteous manner
Ensure customers were treated as a top priority while balancing and maintaining work tasksand routinesKnowledgeable of company policies to resolve customer inquiries and requests
Provide superior customer service through effective problem solvingEducationEast Carolina University, Greenville, NCBachelor of Arts in English and PsychologyJan 2017-Dec 2020SkillsExcellent customer service skillsLeadership qualitiesCommunication skillsStrategic planningWriting SkillsOutreach ProgramsOrganizing and assistingMusical and instrumentalCertificationsIgnite Church 7-month program Residency CertificateReferencesReferences available upon request |
