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PHONE NUMBER AVAILABLE EMAIL AVAILABLE Philadelphia, PAAAHAM Certified Revenue Cycle SpecialistSummary of QualificationsStrong Interpersonal Skills Strong Work Ethic Telephone EtiquetteDetail Oriented Microsoft Word ExcelStrong Math Aptitude Analytical Thinker Results DrivenConsistent Team Player Persistent Creative Problem SolverPerfect Attendance Award Special Projects AwardWork HistoryKohls Havertown, PASales Associate 2023 to PresentGreet customers and direct them to desired departmentsOperate a cash register and balance a cash drawer with 100 percent accuracyAnswer questions about products and services and make recommendationsTrinity Health Systems Philadelphia, PAPayment Poster 2021 to 2023Performed reconciliation all incoming cash payments as part of the revenue cycle processProvided detailed documentation of corrections regarding discrepancies, outstanding itemsand exceptions in appropriate systemTracked data on payment activity and relay findings to supervisorAdhered to proactive practices including cash posting of all incoming payments in a timely and accurate mannerMercy Health System Conshohocken, PACash Application Representative 2006 to 2019Downloaded, processed and posted electronic remits through PREMIS systemReceived payments for products and services from insurance companies and individualsHandled payments and billing adjustments and tracked cash and checks received dailyPerformed troubleshooting activities for missing paymentsSiemens/Integreo Malvern, PAPayment Processor 2003 to 2005Handled billing functions for medical facilitiesCompiled and posted financial data and processed insurance batches for cash applicationsReviewed remittance claims from primary and secondary insurancesResearched and resolved unidentified, reduced accounts receivables by 30%Patient Account RepresentativeReconciled accounts with outstanding balances and contacted insurance companies for status updatesReviewed insurance contacts of determine balance, overpayments and adjustmentsRequested clients medical records, EOBs and other documentation from insurance companiesEducationCommunity College of Philadelphia Philadelphia, PALiberal Arts MajorPatient Services Representative CertificationPierce College Philadelphia Philadelphia, PABusiness Applications Certification |