| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Brevard, NC Street Address EMAIL AVAILABLE PHONE NUMBER AVAILABLEAuthorized to work in the US for any employer.Work ExperienceCustomer Care AssociateMountain Area Health Education Center (MAHEC)-Brevard, NCDecember 2021 to PresentGreeted customersScheduling initial and return follow up appointmentVerifying patients insurance, demographicsCollecting copay and balance dueMaintaining electric health recordsHigh volume CallAnswered phone and assisted patients with changesCreated customer appointments Assisted customers in personCreated customer appointmentsMaintained up-to-date knowledge of customer accountsOperated the cash drawerConfirmed payments, refunds, etc.HIM SpecialistMAHEC-Asheville, NCApril 2021 to July 2021Maintaining electric health recordsOrganizing and identifying patient documentationUpdating patient electronic health recordsAssisting with document type buildsWorking multiple fax and document queueIdentifies and scans documents according to policies and procedures.Maintains or exceeds established quality standards.Maintains or exceeds established productivity standards.Participates at regular intervals in quality scanning audits Responsible for daily maintenance of scanning equipment.Assists with the boxing of scanned documents.Works effectively as part of a team atmosphere to perform duties and achieve daily operational goals.Patient Service SpecialistMessino Cancer Center a Division of AON-Asheville, NCJuly 2020 to March 2021Scheduling new and follow-up patient appointments.Check in patients as they arrive, verify information, collect co-payments, verify demographic information.Answer calls promptly and retrieve messages.Schedule follow-up appointments for clinic and/or outside testing.Collect co-payments, operated the cash drawer.Assemble all new patient and hospital follow-up charts.Distribute faxes promptly. Checks server periodically for new faxes.Reviews schedule and checks for all tests and/or referrals ordered from doctor.Checks in chart and electronic medical record (EMR) for documents.Completes medical recordsAdministrative AssistantAccordius Health-Brevard, NCAugust 2019 to July 2020Greeted residents and family members/visitorsScreened and directed calls, took messages and directed visitorsUpdated Point Click Care system with resident informationAdmissions: welcome packets, and necessary paperworkManaged day-to-day operations of admissions departmentMonitored office suppliesHandled phones and faxesResponded to emails/faxesCoding CoordinatorMission Health SystemsFebruary 2016 to June 2019Manage workflow for outpatient diagnostic coding queuesICD 10 OP diagnostic coding, infusion and transfusion codingRevising and maintaining departmental policy and proceduresCreating excel spreadsheets to compare dataMaintaining employee filesMonitoring multiple work queues to ensure compliance within department while ensuring timely coding of patient charts, including working with HIM on documentation requirements.HIM CoordinatorTransylvania Regional HospitalApril 2013 to October 2015-Assist with ensuring processes are effective and efficient throughout the department-Complete the Quality Control and Validation process-Training new employees on Cerner-Prepping and scanning patient charts-Work chart analysis & deficiencies through queues-Maintaining patient's electronic medical records-Assist with ordering supplies-Assist with answering phones, fax, release of information-Assisting physicians as needed with any issuesHIM Specialist - OP Medical Record Clerk, Birth RegisterTransylvania Regional HospitalFebruary 2008 to April 2013-Maintained patient's medical record (analysis/deficiencies)-Assisted with completion of birth certificates-Answering phones, fax, release of information-Assist with ordering supplies-Scanning and uploading patient data into Meditech system-Assisting physicians as needed with any issues-Completing and filing birth certificates for newborns at TRHHIM Specialist - ER Medical Record ClerkTransylvania Regional HospitalFebruary 2005 to February 2008Filing and organizing emergency room records within compliance guidelinesMaintained the front desk for the officeHigh volume phone calls/faxRelease of information for walk-ins, fax, and phone callssecretarial dutiesMaintained patient's medical records (analysis/deficiencies)EducationHigh school or equivalentRosman High School - Rosman, NC August 2000 to June 2004Certificate in Medical Billing & CodingFayetteville Technical Community CollegeSkillsICDMEDICAL CODINGCODING (2 years)CERNER (6 years)MEDITECH (5 years)CPTClinical DocumentationAdministrative AssistantClericalMicrosoft WordOrganizational SkillsReceptionistOutlookData EntryMedical TerminologyMicrosoft OfficeTime ManagementFilingAllscriptsEMR SystemsEpicHIPAAHospital ExperienceICD-9ICD-10TranscriptionPhysiology KnowledgeAnatomy KnowledgeMedical SchedulingPhone EtiquetteMedical RecordsTypingWindowsMicrosoft ExcelOffice experienceAdministrative experienceMedical BillingMedical ReceptionistEnglishCustomer serviceMedical terminologyMedical recordsEMR systemsEpicMedical codingClerical experienceTypingFront deskHIPAACustomer serviceCash registerCash handlingHospital experienceSalesSupervising experienceCookingICD-10ICD codingHospitalityWindowsCertifications and LicensesCertified Coding AssociateJune 2024 to PresentMedical Coding CertificationAdditional InformationSKILLS PROFILE-Certificate of Graduation - Professional Medical Coding and Billing (ICD-9)-Organized-Self-Driven-High Ethical Standards-Team player with positive attitude-Eager to learn-Strong work ethic and maintains a strict confidentialityCOMPETENCIES-CCA Certification through AHIMA-HIPPA Compliant-Multiple computer applications/systems-Allscripts PM, Meditech, Optum, Cerner, Veradigm eHR-Microsoft office |
