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Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEOBJECTIVE: Secure a position in bookkeeping or office management. EDUCATION: Associate degree in Business management, January 2021; Mildred Elley College in Albany, New York.RELATED EMPLOYMENT: Accountant 1 Department of Social Services; Albany, New York: April 2024- present. Work on members medical premiums for insurance. Provide bank searches for clients through the agency for assistance. Customer Service Leader Hannaford; Latham, New York; November 2013- present. Provide exceptional customer service experience, by assisting manager in front end of store. Act as intermediary to answer customer questions and concerns, ring up sales and process returns, manage cash drawer. Financial Representative Albany Medical College; Albany, New York; March 2022-April 2024. Provide exceptional customer service experience for patients. Provide answers to insurance questions, appointments, and payments for office visits. Maintain patients accounts with budget plans and Financial Aid assistance. SCHOLASTIC ACHIEVEMENTS OF NOTE: Recognized on Presidents List and Deans List repetitively throughout degree. Guest attendee at annual Project Management Institute dinner. Active leader in fundraiser to benefit Dress for Success of Albany, as part of Event Management course.COURSEWORK AND OTHER SKILLS: Financial Accounting, QuickBooks, and Payroll Accounting Microsoft Suite: Excel, Word, Power Point, Access, and Outlook Excellent Oral and Written Communication |