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Candidate's Name
Street Address  West Banta RoadIndianapolis, IN Street Address
EMAIL AVAILABLE LINKEDIN LINK AVAILABLE PHONE NUMBER AVAILABLE PROFILEHuman Resources Professional with 10 years of experience in the financial services and a specialty in incentive compensation. Strong skills in planning, organizing and execution. Earned a reputation for being a strong team player. Background also includes payroll and accounting supervision. Strengths include:Benefit Administration Variable Pay PayrollAccounts Payable Accounts Receivable Detail OrientationPolicies & Procedures Coaching & Mentoring Supervisory SkillsIncentive CompensationPROFESSIONAL EXPERIENCESERVPRO OF HAMILTON COUNTY, Noblesville, IN 2021  Current Office ManagerOrganized daily schedule for technicians.Answered phone.Took in new restoration jobs.Entered jobs into Work Center.Maintained accounts receivable.Worked with insurance adjusters on mitigation claims.Maintained time off.Maintained new hire paperwork.Ran background checks.Maintained office supplies.SERVPRO OF INDIANAPOLIS WEST, Indianapolis, IN 2018  Jan 2021 Office ManagerOrganized daily schedule for technicians.Processed payroll.Answered phone.Took in new restoration jobs.Entered jobs into Work Center.Maintained accounts receivable.Worked with insurance adjusters on mitigation claims.Maintained time off.Maintained new hire paperwork.Ran background checks.Maintained job costing.Maintained office supplies and technicians supplies. MAJOR TOOL & MACHINE, Indianapolis, IN 2017  Jan 2018 Human Resources Administrative AssistantPrepared new hire packets.Set up new hires in Kebrite and Dayforce payroll systems.Delivered orientation program.Created badges with appropriate access levels.Set up Team Leader orientation, Safety orientation, and Group New Hire orientation.Ensured all new hires completed Standard Operating Procedure process.Updated various changes in Kebrite and Dayforce, as needed.Maintained inventory of clothing in the Company Store.Maintained additions, deletions, and changes with Cintas regarding uniforms.Scheduled annual vision exams for appropriate employees.Scheduled fork truck training and crane training for new hires and employees with expiring permits, based on OSHA standards.Candidate's Name  Page 2 of 3Updated Safety Data Sheets.Maintained annual safety allowance.Maintained Sustainability Data for electricity and gas on a monthly basis.Updated information on the company monitors throughout the plants, using Power Point.Updated information on the company intranet and Message of the Day.Maintained company anniversary boards and organized anniversary gifts.Organized processes and procedures.Maintained employee records.GILCHRIST AND SOMES, Indianapolis, IN 2016  Feb 2017 Data EntryCreated Excel spreadsheets for Standard Operating Procedures. JP MORGAN CHASE, Indianapolis, IN and Columbus, OH 2006  May 2016 Senior Compensation Professional IIManages intricate quarterly incentive plan for Retail Sales Managers, including administration, tracking, research and user acceptance testing.Guides and coaches colleagues on administration of Retail Mortgage Banker and Assistant Incentive Plans.Led the effort on transition of Joint Venture Incentive Plan, resulting in a 62% reduction in compensation issues.Performs Quality Control Audits on work of peers to identify issues and coach on eliminating processing errors.Created processes and procedures for new compensation system, and ensured effectiveness by translating from technical language to a welcomed user friendly language.Recognized by manager and peers for organizational skills.Selected to be acting Supervisor of MBIA Department while permanent successor was sought. Assisted in onboarding and training of new Supervisor.Organized processes and procedures for the staff. BISHOP READY HIGH SCHOOL, Columbus, OH 2004 - 2006 Guidance Administrative AssistantDeveloped and restructured processes and procedures for Guidance Office that increased productivity.Maintained all student records with accurate and timely information.Checked and processed all college and scholarship applications.Organized and scheduled college and career representative visits that resulted in higher college applications.Assisted in day to day guidance support of students. MCNAMARA FLORIST, Indianapolis, IN 1989 - 2003HR/Payroll AdministrationRecruited, selected, coached and managed staff of four employees in an administrative office.Ensured the accurate and timely processing of payroll, accounts payable and accounts receivable.Sourced, hired and managed up to 100 temporary employees during peak floral holidays.Created new-hire onboarding process and delivered high energy orientation program.Managed and processed all benefits. Assisted staff on getting their benefit concerns resolved.Organized processes and procedures for the administrative staff and served as Safety Team member.Managed and purchased all office supplies for new retail stores, existing stores, and corporate officeDesigned, planned and executed successful corporate events. EDUCATIONCandidate's Name  Page 3 of 3Wapahani High School, Selma, IndianaTECHNOLOGY SKILLSProficient in Excel, Word, ADP, People Soft, Dayforce, Kebrite, Simplex, Floral RTI, MAS 90, Lotus Notes, and OutlookCOMMUNITY ENGAGEMENTEucharistic Minister and volunteer, St. Margaret of Cortona