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Candidate's Name
Buffalo, NY / PHONE NUMBER AVAILABLE / EMAIL AVAILABLEEDUCATIONSUNY Buffalo State UniversityMaster of Science in Business Management Anticipated May Street Address
Bachelor of Science in Business Administration Concentration: Management May Street Address
Minor: LeadershipEXPERIENCEServer, Dave and Busters, Buffalo, NY June 2023-PresentGreets and seats guests promptlyMakes recommendations and makes guests aware of specialsAccurately takes orders through the tablet systemManages multiple tables at once, ensuring timely serviceHandles cash and card transactions through the tablet systemMaintains cleanliness and organization of service areaFront Desk Receptionist, Shear Madness Haircuts, Buffalo, NY September 2022  March 2023Greeted guests to provide a welcoming environmentAddressed any questions or concerns during the guest check-in or check-out processManaged appointment scheduling both over the phone and in person, and coordinated staff lunch breaksEnsured accuracy of cash register balances through regular verification, performed errands as neededMaintained the retail area by pricing merchandise, organizing displays, and keeping the space tidy and cleanClosed the shop according to established proceduresStudent Assistant University Police Dept., SUNY Buffalo State University August 2021-March 2022Oversaw operations at the COVID center, aiding with COVID testing and ensuring that the center was kept clean and organizedEntered testing data accurately to maintain records and ensure that results were reported in a timely mannerConducted regular patrols of classroom buildings and the library to maintain a safe and secure environmentMonitored the study quad to ensure that students were adhering to safety protocols, and promptly addressed any issues or concerns that arose.Office Assistant, Residence Life, SUNY Buffalo State University August 2020- May 2021Managed the check-in and check-out process for guestsLogged packages both in and out, distributed packages to the appropriate recipients, and verified identification as neededProvided helpful and informative responses to inquiries from guests and residents and kept them informed about important updates or changesAdministrative assistant, Fitness Equipment Rx, Syracuse, NY. August 2018-August 2020Made appointments for consultations over the phone and through emailAnalyzed equipment issues to schedule appointments appropriatelyOrdered essential parts and maintained inventory recordsFiled paperwork dailyUpdated website with new information about specials, deals, or changesMonitored payments and recorded whether the client had paid in advance or would do so post-servicesSKILLSComputer: Microsoft Office (Word, Excel, PowerPoint, Outlook), Google Workspace (Docs, Sheets, Slides, Gmail), Zoom, Microsoft Teams, SkypeSocial Media: Facebook, Instagram, Snapchat, TikTok