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| | Click here or scroll down to respond to this candidateKissimmee, Fl. 34746CUSTOMER SERVICE (CASHIER) Street Address - 2016.Los Verdes Restaurante (Miami, Florida)- Maintained a clean and organized workspace, promoting a welcoming environment for customers.- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.- Actively listened to customers, handled concerns quickly, and escalated major issues to supervisor.- Resolved customer complaints with professionalism and empathy, increasing customer loyalty.SALES ASSOCIATE 2015My Wireless Corner (Miami, Florida)- Boosted customer satisfaction through exceptional service, promptly addressing concerns, and providing a welcoming store environment.- Solved customer challenges by offering relevant products and services.- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.- Handled phone calls and inquiries professionally. DIGITAL GRAPHIC DESIGNER AND PACKAGING DESIGN 2019-2020 Palm Era Marketing Agency. Full-service International Agency(Hollywood, Florida).- Led creative direction and managed design teams, resulting in award-winning campaigns and products.- Managed multiple projects simultaneously, prioritizing tasks to meet deadlines without compromising quality.- Explored new techniques in graphic design trends keeping abreast of industry advancements.SENIOR GRAPHIC DESIGNER 2016 - 2019.Miyako USA. Electronic accessories (Miami, Florida).- Collaborated with cross-functional teams to deliver consistent messaging across print, digital, and social media platforms.- Resolved critical design challenges creatively while maintaining consistency with established branding guidelines.- Implemented design best practices, improving overall aesthetics and functionality across all platforms.EXPERIENCEADRIANA ANDRADESEMAIL AVAILABLEHighly motivated andorganized professional withexemplary multitasking, timemanagement and customerservice skills willing to go theextra mile to assist otherswith solving problems.Always open to learning andgrowing professionally.EDUCATIONUniversity Catolica AndresBello Venezuela / 2009-2011Masters Degree in MarketingUniversity Nueva EspartaVenezuela / 2004-2009Bachelors Degree inGraphic DesignSKILLS- Customer Service- Problem/solving abilities- Active Listening- Computer Proficiency- Microsoft Office 365- Reliability and punctuality- Team player- Microsoft Teams- SchedulingPHONE NUMBER AVAILABLELANGUAGESEnglish - ProficientSpanish - Native |