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7962 Dawsons Creek Drive, Jacksonville, FL. 32222 PHONE NUMBER AVAILABLE CELL Email: EMAIL AVAILABLE PROFESSIONAL SUMMARYActively seeking employment with the hospital industry. Experienced and reliable CNA with excellent patient care and documentation skills. Passionate about the overall well-being of people. SKILLSMedical Terminology, Vital Signs, Basic Life Support (BLS) Cardio-Pulmonary Resuscitation (CPR) certified, Microsoft Programs (Word, Excel, Access, PowerPoint, Works) Typing, Data Entry, Excellent Written and Verbal Communication Skills Create and Maintain Various Reports and Documents, Filing, Copying, Scanning and Faxing Detail-Oriented, Ability to Multitask, Team Player, Able to Work Independently PROFESSIONAL EXPERIENCEAscension St. Vincents Cardiology 2021 - Present Middleburg, Florida Asst-Office Operations Greet patients and visitors, check patients in and out, and obtain necessary documentation. Verify and enter, review and submit charges for patient procedures and services daily. Collect co -payments and reconciles all daily reports and deposits for accuracy. Provides general office and clerical support to the assigned area. Ascension St Vincent Primary Medical Group Jacksonville, Florida Asst-Office Operations Greeted patients and visitors, check patients in and out, and obtain necessary documentation. Verified and entered demographic information. Obtained and verified insurance authorizations/precertification. Completed medical records release requests and rescheduled/confirmed patients appointments. Entered, reviewed and submitted charges for patient procedures and services daily. Collected co -payments and reconciles all daily reports and deposits for accuracy. Provided general office and clerical support to the assigned area. Ascension St Vincent Hospital Jacksonville, Florida Wellness Screener. Worked directly for the supervisor managing the job runs Greeted associates, patients, vendors and visitors at the entrance and follow workflow as asking COVID- 19 screening and questions Navigated difficult situations at times, and knew how to defuse upset patients and visitors regarding screening protocols and proper use of PPE. Used appropriate equipment and understanding proper use of PPE. Maintained a pleasant, friendly and professional demeanor with all Guest/Patients, coworkers and clients. Demonstrated a willingness and ability to assist others. Monitors and responds to emergencies on a priority basis.Brooks Rehabilitation May 2020 - June 2020 Jacksonville, Florida Certified Nursing Assistant (CNA) Part -Time Provided physical support for patients with daily activities and personal hygiene. Measured and recorded food/liquid intake and recording changes of patient (s) output to nursing staff. Conducted inspection of equipment and arterial pressures Mayo Clinic May 2018 May 2020 Jacksonville, Florida Patient Care Technician Prepared records pertaining to patient conditions Provided hygiene care and explanation to patients about self-care after post operation Conducted inspection of equipment and arterial pressures Home Watch Caregivers March 2017 June 2018 Jacksonville, Florida Patient Care Technician Obtained patient vital signs. Assisted patient with eating, drinking and personal hygiene Ensured patient take medications at the appropriate times FIRST COAST SERVICE OPTIONS, INC 1988- 2016 Jacksonville, Florida Triage Evaluated Medicare claim appeal requests from providers, suppliers and beneficiaries to determine the appropriate method of responding. Researched all elements of claim appeal requests using computer based libraries and databases to determine the appropriate response to the appeal. Made all needed changes to the claim using the appropriate processing systems for Medicare claims. FIRST COAST SERVICE OPTIONS, INC Jacksonville, Florida Auditor Managed incoming mailroom workload, processes, outputs. Summarized results and prepare reports. Communicated audits effectively with employees, team members, work units and management. Provided written and verbal quality feedback.FIRST COAST SERVICE OPTIONS, INC Jacksonville, Florida Correspondence Evaluator Activated claims and correspondence batches for Florida and Connecticut Medicare Part B in the MultiCarrier System (MCS). Performed check setup in MCS. Researched provider and beneficiary information to ensure accurate identification of payee. Sorted, batched and indexed work for Medicare Part A for Qualified Independent Contractor (QIC) Performed correspondence initiation in MCS.FIRST COAST SERVICE OPTIONS, INC Jacksonville, Florida Acting Senior Advisor Monitored daily workflow and logged data entry work for different areas within the company. Performed quality audits for the Clarity and Density of microfilm as required by HCFA. Trained new employees on required company guidelines and procedures. FIRST COAST SERVICE OPTIONS, INC Jacksonville, Florida Written Inquiries Analyst Updated the beneficiarys MSP files to reflect the proper dates of retirement. Maintained effective writing skills, which are needed in order to get the other carrier involved with recommending solutions to their history. Performed correspondence initiation in MCS. Accurately and effectively processing Medicare Part B correspondence documents. EDUCATIONWilliam M. Raines Sr. High School - Jacksonville, FL High School DiplomaNorth Florida Medical Institute - Jacksonville, FL Certified PhlebotomistPerfect CNA Training - Jacksonville, FLCertified CNA |