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Click here or scroll down to respond to this candidateCandidate's Name
Street Address
Phone: PHONE NUMBER AVAILABLE EMAIL AVAILABLEOBJECTIVETo obtain employment in a challenging environment that use the full scope of my knowledge, utilizes my analytical and communication skills and that promotes growth, creativity and learning.EDUCATIONJackson State UniversitySchool of Science and EngineeringMajor: BiologyHolmes Community CollegeMajor: ArtsWORK HISTORYC Spire- Ridgeland, MSPosition- Wireless Support Specialist ISeptember 2023-PresentResponsible for resolving a plethora of customer service inquiries.Effective in identifying the technology needs for current and potential customers.Also able to leverage extensive product knowledge.Alorica- Ridgeland, MSPosition- Customer Experience AgentSeptember 2021-2023The ability to have strong communication, both written and verbal.Have a patient and empathetic attitude.Was able to be adaptable and flexible as needed.Lawrence Merchandising- Ridgeland, MSPosition- MerchandiserAugust 2018- September 2021Build rapport through daily communication with store associates and management.Execute all required tasks, projects and reset displays with accuracy, by following provided instructions.Maintained accuracy and high quality of work to meet or exceed client expectations.Belk Department Store- Ridgeland, MSPosition- Michael Kors Handbag SpecialistSeptember 2015- February 2020Ensuring all customers receive excellent service through salesmanship, and prompt and courteous service.Clientele, and maintaining visual merchandising standards in the Michael Kors shop.Track the best and worst sales to increase full price sales.Comcast Cable Inc. -Jackson, MSPosition- Customer Account Executive IMarch 2013-September 2015Aligns product and feature benefits, and pricing, to the need of the customerWorked in a fast-paced, often high-pressure environment, with the ability to maintain composure in stressful situations and manage and diffuse angry or upset customersRelate well to the customer, and act responsibly in the customers and the companys interestLowes Co.-Ridgeland, MSPosition: CashierApril 2007- March 2013Maintained outstanding customer service by processing sales in a timely mannerProvided customer service by answering customer queries, problem solving and providing detailed information on new productsMaintained orderly appearance of register area and supplies stockedSKILLSComputer Experience: Windows Operating Systems, WordPerfect, Microsoft Word, Excel, PowerPoint, and Adobe Reader and various e-mail programs |
