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Click here or scroll down to respond to this candidateCandidate's Name
Traverse City Michigan, Street Address
EMAIL AVAILABLEVoice or Text PHONE NUMBER AVAILABLEObjective:Increase the profitability for an ownership group by managing the PnL, while meeting or exceeding the expectation of our client/guest/patient experience through quality of service, quality of product and ownership driven by teamwork.Qualifications:20+ years of experience in the hospitality industry, ie: Restaurant General Manager, Catering and Conference Sales, Purchasing and Operation management positions.Multi Outlet experience and multi Event experienceLeadership and Management roles for some of the most respected hoteliers in the industry including: Interstate Hotel Corporation, Meristar Hotels and Resorts Corporation, Davidson Hotel Company, and Quorum Hotels.Detail oriented, highly motivated and resourceful in setting and obtaining goals through teamwork, positive interaction and I have a Hands On management style.Experienced with Kronos, Word, Excel, Aloha, Micros 8700 & 3700, RSVIP Reservations Software, and Fidelio.Education:Northwestern Michigan College, Traverse City, MichiganAreas of Study: Business/General, September 1984 - June 1989Experience:New Mapleton Market LLC. dba: Peninsula Market, Traverse City, Michigan 49686, August 2023 to present.General Manager/Store DirectorCenter Store and Fresh DepartmentsTotal Store execution and responsibility, PnL controls in conjunction with accountantAccount Management including vendors approximately 30Scheduling of all departmentsChanges to flow of business layout and acceptable margins.Gas Station operation and reportingCash controlsSpartanNash, dba; Family Fare, June 2022 to August 2023Assistant Store Director IICenter Store and Fresh Departments in absence of DirectorTotal Store execution during shift and absence of DirectorVendors, Receiving, Quick Stop and PharmacyAssociate daily schedulesTime cards and payrollRecruitingSodexo, dba GT Pavilions Food Service Provider, October 27, 2021-April 30, 2022Food Service Manager-IIProviding all meals and nourishmentsStaffing, Kronos, and Receiving and orderingEnsuring requests are fulfilledHands on, Side by side support for staffing positionsMunson Medical Center, Traverse City, Michigan, August 2013- June 2022Licensed Certified Pharmacy Technician IIINarcotic Vault, IV Admixtures, Home Infusion, First dose and daily dispensing, compliance errors.Operation of a Carousel System, Pyxis Automatic Dispensing System, OsPac, Euclid Systems and Citrix with First Net and other componentsMVP awardsOutback Steakhouse, Ann Arbor and Traverse City, Michigan, January 2020 August 2020Restaurant ManagerOperations, Togo implementation and compliance, Scheduling, L.B.W. and produce ordering.Serve Safe ManagerLincare Home Infusion Services, Kentwood, Michigan, January 2019 January 2020Licensed Pharmacy TechnicianCompounding IV Admixtures for Home Infusion clients, Purchasing and Shipping.Darden Restaurants, Inc., Red Lobster, Traverse City, Michigan, February 10, 2013 December 2013ServerProviding VIP Service (Valued and Important through Personalized Service)TPM Staffing, Denver, Colorado October 2010 December 2012Staffing Coordinator, Staff Position as a Staffing Coordinator(Also Preformed Temp Positions: Bartender, Private Server, Cook, Stand Manager, and Banquet Captain)Tested, screened, interviewed, hired e-verify, reference, background checks, coaching, and placement in temporary - daily, on-going, and temp to hire positions.Site visits and call backs to check on the ongoing, new clients, and prospecting new clients.Developed and Instructed a proper table service training class for employees to learn a higher level of service.Aramark, Home Component Coors Field, Denver, Colorado February 2011 December 2012Concessions SupervisorFood and Beverage Operations of upscale Loft Lounge, 3 grills and 5-7 portables/stands. Crew 75+Charlies Denver, Denver, Colorado February 2011 September 2011BartenderBroadways Bar, Denver, Colorado, September 2009-August 2010General Manager / Purchaser / Promotions/ BartenderBartend, scheduling, interviewing/hiring, staff development, budgeting.Marketing Promotions.Point of Sale system programming and maintenance (Aloha)Chipotle Mexican Grill, Denver, Colorado, January 2005-March 2009General ManagerOperation revenues over 2 million and Increased Sales by 3-4% year after year while increasing through-put and higher service standards.Operator of store liquor licenseReceived multiple Local Sales Marketing awardsQuorum Hotels, Denver, Colorado, January 2004 - January 2005Brown Palace HotelEllyngtons Restaurant Manager, Lobby Tea and Room Service ManagerOperation Revenues over 7 millionMicros Property ExpertMaintained and trained other managers on the Point of Sales system used in eight outlets including all food and beverage and retail. Maintained the programming, pricing updates and routing for printers.Property TIPs Trainer - required alcohol certification.Davidson Hotel Company, August 2002-January 2004 (Radisson and Hilton)Radisson Hotel, Denver, ColoradoFood and Beverage Director,Executive Committee Member and Department Head of 100+Operation Revenues over 3 millionHilton, Tampa, FloridaBanquet ManagerPromotion to Food and Beverage Director and relocated to DenverStaff developmentModern Business Associates, Lutz, Florida, May 2002-August 2002 (3-month contract/successful achievement)Paradise Lake ResortsFood/Beverage Consultant, Contracted to Assist the Director of Food & BeverageOperation Revenues over 2 million per yearCreated new menus for: catering, room service, two restaurants, and two bars including one night club.Micros property expert, POS system, programming menus, pricing and pop ups and routing of printers.Meristar Hotels and Resorts, Safety Harbor, Florida, October 2000- May 2002Safety Harbor Resort and SpaConference Services ManagerOperation Revenues over 3 million per yearCatering Sales for local business primary focus Pharmaceutical Companies and their clients. walk up business and social events.Detailed group business including food and beverage menus, meeting space and event add-ons.Interstate Hotels, St. Pete Beach, Florida, February 1994-October 2000Don CeSar Beach Resort and SpaCatering Service Manager, Task Force Director of Catering Operations, Restaurant Manager, Banquet Captain, Restaurant Supervisor, Banquet ServerOperation Revenues over 7 million per yearOutstanding Performance Award - Marriott Corporation, August 2000Task Force: Director of Catering Operations, July-August 2000Train the Trainer Program: July 2000Star of the Month Award: November 1997Management Development Program: September 1997 |
