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Title Medical Center Emergency Room
Target Location US-TX-Lubbock
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Lubbock, TX Street Address
EXPERIENCE:Admission ER SupervisorHendrick Medical Center Brownwood 04/15/22-06/07/24Oversee the Admissions Team in the Emergency RoomCreated the Schedule for those ER EmployeesTrain New EmployeesCoach Employees when a disciplinary action occurredDepartment Performance Evaluations and Set-up Goals for the yearCover the ER Department when there is a shift shortage or Employee out sickCollect Copays and CoinsuranceHelp the Outpatient Department when short staffedAudit consents and work duties to endure all was in complianceEnter insurance authorizations for all Outpatient services and proceduresContact VA to obtain notifications and approved authorization for ER visitsAttend Safety Huddles and Leadership Development MeetingsProvide moral support for the Manager of AdmissionsLead Admissions SpecialistHendrick Medical Center Brownwood 11/15/21-04/15/22Help cover short staffed departmentCollect Copays and CoinsuranceFloated throughout all Admissions department to monitor employeesTrain New employeesAttend Safety HuddlesEnter insurance authorization for all Outpatient services and proceduresContact VA to obtain notifications and approved authorization for Outpatient proceduresProvide moral support for the Manager of AdmissionsAdmissions Representative Physical Therapy DepartmentHendrick Medical Center Brownwood 08/02/21-11/15/21Scheduled Patients for PT/OT/STInsurance verification and obtain authorizationsUpdate charts with signed Plans of CaresAnswer phonesCollected Copays and CoinsuranceAdmissions Representative Emergency Room DepartmentHendrick Medical Center South 12/10/20-08/02/21Triaged and Registered patient upon arrivalPerform Bed Registration, obtained demographic information of patientsInsurance VerificationsCollected Copays and CoinsuranceShift worked 11p-7a and moved to 3p-11pBlue Cross Blue Shift Claims TechnicianRemote Contract 04/15/20-12/05/20Worked remotely from homeProcessed and paid BCBS medical claimsParticipate in ZOOM meetingsHome Health Provider 03/05/19-03/31/20Hahn Cattle CompanyCared for the needs of an 88 year Ranchers wife with DementiaLight housekeeping, cooked meals, laundryDispensed medications, drove to doctors appointmentsAccounts Payable Clerk 01/15/15-10/15/18Food Concepts International dba Abuelos Mexican EmbassyData entry of Vendors invoices for assigned locationsPaid utilities/maintenance invoices for assigned locationsVisa processing/approval of each General Manager for assigned locationsClient Relations Director 02/22/11-01/05/15Galland Insurance ServicesProfessional Office Assistant for Medical Insurance BrokerFrontline/gatekeeper for Insurance Policy inquiriesSpreadsheet formatter for insurance commission dataAnswer PhonesSet-up appointments for potential clientsEDUCATION:Post High School Graduate 1989American Commercial College Graduate 1991Medical and General Office Specialty CertificationMedical Records Transcription CertificationSKILLS:Team Management and BuildingCustomer Service/RelationsInsurance VerificationEmployee Training and OnboardingVerbal and Written CommunicationsExcels in Critical ThinkingMotivational SpeakerSchedulingData EntryIDX Entry and LookupApollo/Allscripts Entry and TrainingClaims TechnicianKronos and UKG payroll systemsCONTACTS:Hendrick Medical Center BrownwoodMichelle Crooks, Admissions Manager325-721-8042Hendrick Medical Center SouthMichelle Alambar, ER Admissions Manager325-660-5880BCBS RemoteKelly Employment ServicesPHONE NUMBER AVAILABLEHome Health Care ProviderDana HahnPHONE NUMBER AVAILABLEFood Concepts International dba Abuelos Mexican EmbassyHuman ResourcesPHONE NUMBER AVAILABLEGalland Insurance ServicesRetired

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