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Click here or scroll down to respond to this candidate307B Vernon Ct Fayetteville, NC 28301Email: EMAIL AVAILABLE Phone: PHONE NUMBER AVAILABLEFINANCIAL AND ANALYTICAL PROFESSIONALAnalytical and detail-oriented professional with extensive experience in business operations involving cashflow, client relationship management and customer service. Proven skills in inventory management, with expertise in administrative support, banking and sales.ACADEMIC BACKGROUNDBachelor of Arts Criminal Justice, Psychology Minor UNC-Charlotte 2012AREAS OF EXPERTISEMicrosoft Office Excel Client Relationship Management Sales Management Customer Service Accounting Administrative Support Staff Training Time Management Cash Draw Management Inventory Management Negotiating & Interpersonal Skills Research & Problem Solving Empowering Team Builder & LeaderPROFESSIONAL EXPERIENCESales Associate (Seasonal) Old Navy August 2020- November 2020 Welcomed clients into the store while making sure everyone had their face masks, and also providing a mask if they did not have one Helping clients with their orders if the items were not available in store by ordering the products online or advising them of the stores that do have the items, they would like to receive Advised clients of the promotions that were going on in store and how those promotions were combinable with their rewards and old navy points Kept the fitting rooms sanitized by cleaning down the room after it was empty and taking the clothes that were tried on to air outTeller Coordinator Suntrust Bank November 2016 January 2018 Made sure that my teller team was prepared for the day with the goals that we went over every morning Kept track of the money that was in the vault and what each teller had while ordering weekly for the tellers and large client withdrawals Sent money wires within my limits when the bankers were not available to due to them helping other customers Ordered money weekly to make sure all monetary machines were stocked and functioning Made sure all teller drawers and the ATM inside the branch were counted, stocked and functioning Developed and maintained business relationships with present clients and the staff Mentored and coached new bank tellers Helped assistant manager with administrative jobs Helped clients get into their safety deposit boxes Obtained foreign currency pricing for customers that placed money orders Organized and coordinated meetings with the teller staff to go over daily goals and any special offers we had Met with the branch manager weekly to go over scheduling and future forecast for the branchTeller Suntrust Bank October 2014-October 2016 Provided financial services to clients through cash handling, processing, and related services Thoroughly followed bank policies, procedures, and guidelines to process transactions accurately and efficiently Demonstrated outstanding customer service, resolved customers concerns and helped build customer loyalty Collaborated with clients to deliver results on deadlines Oversaw ATM balances, refilled cash as needed, and ensured the system was in good working order Ensured the customers information is processed and maintained appropriately Promoted Banks product and services. Analyzed customers accounts to find possible accounts they may be interested in and refer them to the Personal BankerCashier/ Sales Associate Banana Republic December 2012 November 2018 Greeted customers and assisted them with any questions or concerns regarding merchandise and the store credit card Cashed out customers and performed refunds and exchanges Delivered excellent customer service with floor sales and assisted customer with purchase |
