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Candidate's Name
Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL SUMMARY:Self-directed, resourceful, and creative professional with a genuine interest in medical office assistance and experience in administrative and supervising positions. Active team member effectively communicating and collaborating with all levels of staff to ensure optimum productivity. Well-organized strategic thinker with strong attention to detail. Astute organizational and conflict resolutions skills.EDUCATION:Bryant & Stratton College OnlineAssociates Degree in Medical Administrative Assistance 2021CORE COURSES:Healthcare TerminologyElectronic Health RecordsMedical Insurance & BillingMedical Office ProceduresMedical Office SupportCultural CompetenceSKILLS & ABILITIES:OrganizationCommunicationSupervisingGeneral AdministrativePolicy & ProcedureRecord KeepingGeneral OperationsTime ManagementCustomer ServiceWORK EXPERIENCE:Exclusive Vacation SpecialistBluegreen Vacations 2020- PresentUpgrades packages and destination changes including transferring money.Books, modifies, and cancels reservations in AS400.Responsible for the phone support of all servicing departments, retail and outlet locations, the Choice Call Transfer team, and vendors.Assists in the acquisition of additional tour and room inventory and the maximization of both resort and hotel inventoryFront Desk ReceptionistDr. Travel Family Eye Care 2018- 2020Answered telephones and directed calls to appropriate staff.Scheduled and confirmed patient appointments and consultations.Operated office equipment and used word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.Greeted visitors, ascertained purpose of visit, and directed them to appropriate staff.Performed bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.Contacted insurance companies to ensure patients were eligible for their exam and materials.Supervisor/ Sales AgentDial America 2017- 2018Coached and assisted Agents to ensure they were following all policies and procedures and completing tasks correctly and efficiently.Responsible for contacting SiriusXM customers to discuss eligibility for deals and offer additional services.Set customers up with trials to test out SiriusXM.Completed various management duties as needed.Office ClerkExact Target Solutions 2013- 2015Responsible for various clerical and administrative duties in a staffing agency office setting.Sorted mail, answered phones, greeted clients, and scheduled interviews.Took inventory and restocked office supplies as needed.Assisted with job fairs through copying applications, scanning candidates into the system, and maintain a spreadsheet of all necessary candidate data.