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IT RecruiterAustin, TX Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLELINKEDIN LINK AVAILABLEPROFESSIONAL SUMMARYResults-driven professional with a unique blend of inside sales expertise and cutting-edge AI/Machine Learning skills. Proven track record of client acquisition and retention through strong communication and networking. Recently completed comprehensive AI course at UT Austin's McCombs School of Business, gaining proficiency in Python, machine learning algorithms, neural networks, and NLP. Seeking to leverage diverse skill set in an IT recruiting or account management role to drive business growth through data-driven strategies and genuine client connections.EDUCATIONMcCombs School of Business - The University of Texas at Austin, Austin, TXAI & Machine Learning Certificate August 2023 May 2024Key Skills Developed:Python Programming: Data manipulation with NumPy, Pandas; data visualization with Matplotlib, SeabornMachine Learning: Supervised (regression, classification) and unsupervised (clustering) algorithms using scikit-learnDeep Learning: Neural network architectures (CNN, RNN) in TensorFlow for image and sequence dataComputer Vision: OpenCV for image processing; object detection and classification with pre-trained modelsNatural Language Processing: Text analysis, sentiment classification, and language modeling with NLTK and spaCyNotable Projects:Developed a customer churn prediction model for a telecom company, achieving 92% accuracyBuilt a sentiment analysis tool for product reviews, enhancing sales strategy for an e-commerce platformAustin College, Sherman, TXDegree: Bachelor of Arts August 2018 May 2022Major: Business Administration, Minor: AccountingDeans Scholarship recipientNotable Project: Austin College Strategic Management Spring 2022Led a top-performing simulated Sales Force Team within a software manufacturing company (RADTECH), setting a new Austin College record.Westwood High School, Austin, TXDiploma Spring 2018PROFESSIONAL EXPERIENCEModern Woodmen of America, Austin, TX June 2022 June 2023Associate Financial RepresentativeAchieved success as a General Lines Agent, specializing in Life, Accident, Health, and HMO insurance.Demonstrated expertise in selling Life Insurance, Fixed Annuity Plans, and Employee Benefits.Proactively engaged in cold/warm calling activities to identify and pursue new business opportunities.Regularly attended 2-3 networking events per week, fostering valuable connections within the Pflugerville Chamber of Commerce.Cultivated strong communication, marketing, and networking skills through continuous engagement with clients and prospects.Initiated and organized discounted events for members, enhancing client satisfaction and loyalty.Austin College Call Center, Sherman, TX February 2020 March 2020Call Center RepresentativeProvided informative and engaging interactions with prospective students, promoting the benefits of attending Austin College and encouraging campus visits.Facilitated communication with alumni, updating contact information, and soliciting donations to support college initiatives.LEADERSHIP AND ACTIVITIESAustin College, Sherman, TX August 2020 May 2022Campus Activities Board, Executive MemberVice President of Finance August 2021 May 2022Managed a budget exceeding $42,000, allocating funds for approximately ninety planned activities/events.Collaborated with executive members to forecast budgets and expenses for various events.Current & Cultural Events Chair August 2020 May 2021Oversaw the planning and execution of diverse cultural and current events, fostering inclusivity and engagement within the campus community.Designed and managed the Kangapolooza Concert Event, ensuring its success as a highlight of campus entertainment.Pflugerville Chamber of Commerce July 2022 June 2023Ambassador (2022 Ambassador of the Year Award) February 2023SKILLSAI & Machine Learning:oBuilt a sentiment analysis tool for product reviews, enhancing sales strategy for an e-commerce platformoMachine Learning: scikit-learn for regression, classification, and clustering algorithmsoDeep Learning: TensorFlow, Keras for building and training neural networks (CNN, RNN)oComputer Vision: OpenCV for image processing; object detection with pre-trained modelsoNatural Language Processing: NLTK, spaCy for text analysis, sentiment analysis, chatbotsoData Analysis: Exploratory data analysis, feature engineering, model evaluation metricsBusiness & Sales:oCustomer Acquisition & Retention: Lead generation, CRM analytics, churn predictionoNegotiations & Relationship Management: Adept listener, empathetic, solution-orientedoProject Management: Agile methodologies, stakeholder communication, risk assessmentTechnical Tools:oData Tools: Jupyter Notebooks, Google Colab for interactive developmentoProductivity: MS Office (Word, Excel, PowerPoint), Google Workspace (Docs, Sheets)oCreative: Adobe Photoshop for image editing and data visualizationCommunication & Networking:oSocial Media: LinkedIn for professional networking and industry insightsoClient Presentations: Data storytelling, visualizing ML insights for non-technical audiencesoTeam Collaboration: Slack, Microsoft Teams, experience in cross-functional projects |