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Title Customer Service Representative
Target Location US-MS-Hattiesburg
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
I&#Street Address ;m ready to work for you!Petal, MS Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEHi my name is Candidate's Name
I'm 35 years old and I'm from Hattiesburg MsAnd I'm ready to work for you!I'm a Hard-working woman who doesn't quite until the job is done. I'm a fast learner so for the things Ihaven't been taught I'm eager to learn anything new and I love a challenge because I love to challengemyself.It doesn't matter if it's a slow or fast paced position I can do it..I am available to work any shiftsand that's including overtime, overnight, and Holidays..Authorized to work in the US for any employerWork ExperienceCSR - Customer Service RepresentativeTeleperformance USA, Florida FL - Hattiesburg, MSJune 2020 to Present1. Answer as many as 75 calls a day,Provide each client with accurate information regarding thereinsurance claims,Document each callers request,and the actions i had taken before i had submittedthe claims,Transfer the member to correct departments if not able to handle the calls,Able to workand operate 2 monitors at once,Able to provide a quiet workspace in home with no distractions,HippaApproved Assisted customers with a warm and professional attitude Assisted customers with questions Kept records of customer complaints Handled emails, inbound calls, and outbound calls Managed customer accounts Monitored claims and physician-related services Handled billing issues and order inquiries Booked appointmentsCashier/Dishwasher/CookWhich Wich Superior Sandwiches - Hattiesburg, MSFebruary 2021 to January 2022I was a sandwich Artist so I would prepare customers orders in a timely manner I also had to run thedish area and there I had to make sure each dish was clean either before or after each shift and duringbusiness hours just in case they were to be used I had to stock the front included lobby and restroomand the back I had to make sure the lobby had been cleaned so each customer could be seated uponentering the restaurantHousekeepingFairfield Inn & Suites - Hattiesburg, MSFebruary 2021 to May 2021Make sure my cart is stocked with all my supplies for my shiftBreak down each room as guest check out and drop my linensMopDustSanitizeMake up bedVacuumClean tubCustomer Service RepresentativeCiti Trends - Hattiesburg, MSDecember 2020 to March 2021 Provided assistance to clients Answered phone and assisted clients and customers with changes Assisted customers in person Inventoried stock Operated the cash drawerAssembly Line WorkerDirt Cheap Store - Hattiesburg, MSJanuary 2017 to December 2017Hattiesburg, MSJanuary 2017 to December 2017Load and unload trucks as they came into the store put up an stock shelves in the order that our managerrequested and I also ran the cash registerAssembly Line WorkerAssembly Line WorkerHudson's Warehouse - Hattiesburg, MSApril 2013 to August 2016Hattiesburg, MSApril 2013 to August 2016I had to scratch off the original price tag on each item that came down the assembly linePCA Personal Care AssistantAbility Works - Hattiesburg, MSMay 2007 to February 2011CNA dutiesI had to cook and feed my clients I had to bathe and clothe my clients I also ran errands and I had donelight housekeeping I had to make sure they were given there meds on timeWaitressBarnhill's Buffet - Hattiesburg, MSSeptember 2005 to December 2007I had to take customer orders and serve drinks and bus down the tablesSandwich ArtistSubway - Hattiesburg, MSMarch 2003 to August 2005I had to fix customers there sandwiches in a timely manner and I also ran the cash registerMarinationEducationHigh school diplomaHattiesburg High school - Hattiesburg, MSAugust 2001 to May 2004Skills Cashiering (4 years) Cleaning Experience (7 years) Commercial Cleaning (1 year) Load & Unload (1 year) Packaging (2 years) Warehouse Experience Laundry Food Preparation Merchandising Customer service Cleaning (7 years) Basic math Driving Van driver English Typing Materials Handling Cash handling Assembly (3 years) Home Care Hospitality Heavy Lifting Pallet Jack Senior Care Computer literacy Kitchen Experience (2 years) Shipping & Receiving Microsoft Excel Leadership Computer Skills Teleperformance Rep (1 year) Microsoft Word HIPAA Security Sales Inventory Control Retail SalesCertifications and LicensesHIPAAPresentAssessmentsCustomer service  FamiliarNovember 2021Identifying and resolving common customer issuesFull results: FamiliarWork motivation  ProficientOctober 2021Level of motivation and discipline applied toward workFull results: ProficientVerbal communication  FamiliarMay 2021Speaking clearly, correctly, and conciselyFull results: FamiliarWork style: Reliability  FamiliarAugust 2021Tendency to be reliable, dependable, and act with integrity at workFull results: FamiliarBasic mechanical knowledge  ProficientAugust 2021Understanding and applying mechanical concepts and processesFull results: ProficientFront desk agent (hotel)  ProficientOctober 2020Selecting hotel rooms based on verbal requests and identifying errors in hotel dataFull results: ProficientAttention to detail  FamiliarOctober 2021Identifying differences in materials, following instructions, and detecting details among distractinginformationFull results: FamiliarWarehouse associate  ProficientAugust 2021Assesses the tendencies that are important for success in warehouse rolesFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continueddevelopment in any professional field.

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