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Title Customer Service / Tool Crib / Designer
Target Location US-WI-Hartford
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Hartford, WI, Street Address -1764 PHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLEPROFESSIONAL SUMMARYConscientious Tool Crib Supervisor with 12+ years of experience who works well with others, especially internal and external customers. Strong technical background with attention to making sure inventory is ordered and in stock to keep production running and minimize down time. Forged strong relationships with customers by quickly resolving issues and providing excellent service. Communicated and presented information to internal and external customers at all levels.Collaborated with cross-functional teams to enhance productivity and meet deadlines.CORE COMPETENCIESCustomer Service Collaboration Communication Attention to DetailAnalytical Skills Organizational Skills Inventory Control Procedures Problem-SolvingDecision-Making Teamwork Vendor Managed InventoryOracle EAM Manager AutoCAD Mechanical 2019 Microsoft 365PROFESSIONAL EXPERIENCEMaster Lock Company, Milwaukee, WI Oct 2011 - April 2024American company that has been developing padlocks, combination locks, safes, and related security products for over 100 yearsTool Crib SupervisorMaintained a $5 MM inventory which includes machine maintenance, machine repair, tooling for production, safety supplies and PPE. Placed purchase orders, conducted cycle counts, approved invoices, and dealt with day-to-day operations. Collaborated with cross-functional teams to plan inventory levels and optimize inventory storage. Ensure inventory is appropriately maintained and accurate. Assigned responsibility for 10 production departments consisting of over 300 machines.Promote a positive work environment and maintained Customer Service Level over 95% through weekly cycle counts and focusing on high usage tooling.Maintained optimal inventory levels to meet company goals and needs.Developed and expanded customer relationships by anticipating tooling needs and providing excellent service. This was accomplished by focusing on the Best of the Best (BOB) production parts, making them a high priority when scheduling production and keeping down-time to a minimum.Built positive customer relationships by actively listening and responding to customer needs.Candidate's Name  Page 2 PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL EXPERIENCE (CONTD)Approved and released invoices, completing blanket purchase orders totaling over 300 annually per the invoices.Assisted 30+ machinists / tool makers on all three shifts and 10+ engineer supervisors to locate and/or update drawing(s) of component parts in AutoCAD used in manufacturing.Briggs and Stratton Corporation, Wauwatosa, WI Oct 1994  June 2007Worlds largest manufacturer of air-cooled gasoline-powered small engines, generators, pressure washers, and snow throwers with $2.5 billion in annual sales.Tool Room FacilitatorSupervised a 3-shift tool room operation, die maintenance and build, and production of stamping components. Led union staff of 25.Established maintenance procedure for carbide stamping dies that reduced down time by 50%.Organized tool makers in developing and manufacturing stamping dies for 2 model engine snow blower spark arrestor recalls that results in dies completed and running production within 4 weeks of requested time frame.EDUCATIONTool and Die Design Certificate, Acme Institute of Technology, West Allis, Wisconsin.COMMUNITY INVOLVEMENTJobs Daughters International, Adult Leader in Masonic Youth Group for Girls

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