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Name Available: Register for Free
Title Customer Service Patient Access
Target Location US-GA-Lawrenceville
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Lawrenceville,GAEMAIL AVAILABLEPHONE NUMBER AVAILABLEObjective:Seeking a dynamic role within an innovative company that nurtures a collaborative environment for continuous learning and the application of cutting-edge technologies to drive organizational excellence. Professional Experience:Patient Access SpecialistCencora, Snellville, GAOctober 2022 - June 2024- Spearheaded advanced services for patients, providers, and caregivers, including intricate billing and coding support and claims assistance.- Proactively managed prior authorizations, benefit verifications, and appeals/denials with precision.- Exemplified top-tier customer service, swiftly addressing inquiries and ensuring seamless issue resolution.Collections RepresentativeAcceptance Now, Norcross, GAMay 2022 - June 2022- Orchestrated inbound/outbound calls, skillfully negotiating payment arrangements and furnishing comprehensive account information.- Conducted meticulous cash drawer audits, upholding financial accuracy and compliance standards. Client Service RepresentativeAdvance Call Technology, Charlotte, NCNovember 2020 - March 2021- Expertly fielded incoming calls, delivered personalized account insights, and adeptly managed complex problem resolutions.- Championed customer satisfaction through prompt and effective service delivery. Tax PreparerLiberty Tax, East Orange, NJDecember 2019 - August 2020- Masterminded meticulous earnings summaries, tax deductions, and non-taxable wage compilations for streamlined report preparation.- Crafted precise income tax returns, identified lucrative deductions and credits, and provided strategic counsel on tax liabilities.Bartender (dates not specified)Education:(Briefly mention any relevant education or certifications) Key Skills:- Proficient in advanced billing and coding procedures- Exceptional customer service acumen- Strong problem-solving capabilities- In-depth knowledge of tax preparation intricacies References available upon request.

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